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Ssm Behavioral Health Intake Jobs (NOW HIRING)

MultiCare

Behavioral Health Intake Specialist

Spokane, WA · On-site

$31.32 - $45.09/hr

Mental Health Professional Join a team that shares your calling. At MultiCare, you're more than just a job title -- you're part of a team built on trust that cares for each other, our patients and ...

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How much do ssm behavioral health intake jobs pay per year?

As of Sep 9, 2026, the average yearly pay for ssm behavioral health intake in the United States is $44,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Ssm Behavioral Health Intake jobs?

For Ssm Behavioral Health Intake jobs, the most frequently searched job titles are:

Infographic showing various Ssm Behavioral Health Intake job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $44,397 per year, or $21.3 per hour.

Behavioral Health - Intake Specialist

Tulsa, OK • On-site

CommunityCare
See more jobs at CommunityCareexternal

Other

Re-posted 3 days ago

Job description

Behavioral Health Customer Service Representative

Responsible for providing customer service support for behavioral health benefits, directing members to appropriate in network services, processing prior authorizations according to CMS and State regulations, sending out provider faxes as well as member letters, and resolving behavioral health related situations that arise from calls.

Key Responsibilities:

  • Available and able to be telephone support from 8AM -5PM except for lunch and breaks to support behavioral health needs for all lines of business.
  • Provides resolution for various types of phone calls including, but not limited to referral, authorization, and verifying member eligibility, line of business and network affiliations for members and providers.
  • Determines if the call is clinical and requires transfer to a clinical staff person. Will inform callers, including members, facility personnel, physicians, or other health care professionals of the utilization requirements and procedures.
  • Makes initial referrals that do not require evaluation or interpretation of clinical information to behavioral health services. Completes appropriate electronic certification and progress notes documentation of activities as needed.
  • Assists with specialized job tasks which may include claims corrections and follow-up with provider/member questions regarding claims payments, generate provider faxes, generate member letters, and other administrative tasks.
  • Work may also involve dealing with members who are disgruntled or upset.
  • Performs other duties as required.

Qualifications:

  • Basic punctuation and grammar skills
  • Ability to multi-task and manage time efficiently.
  • Proficient in Microsoft applications.
  • Ability to work independently and apply good judgment.
  • Ability to maintain and preserve information of highly confidential nature.
  • Possess strong oral communication skills.
  • Successful completion of Health Care Sanctions background check.

Education/Experience:

  • High school diploma or equivalent.
  • Customer service, office management, and/or healthcare experience preferred but not required.

CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

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