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Srm Jobs in Tennessee (NOW HIRING)

Mars

SRM eCommerce Senior Field Manager

Franklin, TN · On-site

Purpose of Role The SRM eCommerce Senior Manager (T3) serves as the primary strategic architect and commercial expert driving pricing, promotion, and portfolio coherency across our digital commerce ...

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How much do srm jobs pay per year?

As of Aug 3, 2026, the average yearly pay for srm in Tennessee is $45,490.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $52,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an SRM, and why are they important?

To thrive as an SRM (Supplier Relationship Manager), you need strong analytical skills, a background in supply chain management or procurement, and experience with contract negotiation. Familiarity with procurement software (such as SAP Ariba or Oracle), supplier performance tracking tools, and relevant certifications like CPSM or CIPS are highly beneficial. Excellent interpersonal skills, negotiation, and the ability to build strategic partnerships set outstanding SRMs apart. These skills are crucial for maintaining productive supplier relationships and driving value for the organization.

What is an SRM?

An SRM (Supplier Relationship Manager) job involves managing relationships between a company and its suppliers to ensure efficiency, quality, and cost-effectiveness. SRMs work to improve supplier performance, negotiate contracts, and mitigate supply chain risks. They collaborate with internal teams and vendors to align business goals with procurement strategies, ensuring smooth operations and long-term partnerships. Effective SRMs help businesses optimize costs, enhance innovation, and maintain strong supplier relationships.

What are some typical challenges faced by supplier relationship managers and how can they overcome them?

Supplier Relationship Managers often face challenges such as managing competing priorities, handling supplier performance issues, and mitigating supply chain risks. Building strong, transparent communication channels and establishing clear expectations with suppliers can help address many of these challenges. SRMs also rely on data analytics to monitor supplier performance and identify potential issues early. Proactive problem-solving and collaboration with both internal stakeholders and suppliers are key strategies to ensure smooth, mutually beneficial partnerships.

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Infographic showing various Srm job openings in Tennessee as of July 2026, with employment types broken down into 92% Full Time, 5% Part Time, and 3% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $45,490 per year, or $21.9 per hour.

SRM eCommerce Senior Field Manager

Mars

Franklin, TN • On-site

Full-time

Posted 17 days ago

Mars Inc. rating

7.7

Company rating: 7.7 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

122nd of 434 rated food and drinks producers

Job description

Job Description:

Purpose of Role

The SRM eCommerce Senior Manager (T3) serves as the primary strategic architect and commercial expert driving pricing, promotion, and portfolio coherency across our digital commerce ecosystem, including key pure-play and omnichannel retail partners. Reporting to the SRM Field Lead, this role leads the development of specialized ecommerce revenue strategies-such as digital price-pack architecture, iMAP compliance, and digital trade spend efficiency-while co-piloting Joint Business Planning (JBP) to maximize mutual profitability. By democratizing advanced digital toolkits and leading performance deconstruction across both online and offline platforms, this position builds cutting-edge capability within the field sales teams to accelerate omnichannel growth.

Principal Accountabilities

Pure-Play & Omnichannel Price Pack Planning: Drive specialized digital price-pack architecture, tail-SKU strategies, and promotional plans optimized specifically for pure-play ecommerce (e.g., Amazon, Chewy) and omnichannel retailers to maximize digital shelf margins and minimize channel conflict.

Digital Trade Investment & Architecture: Design and execute advanced digital trade investment frameworks, margins, and cost-to-serve models for e-retailers, maximizing ROI and optimizing commercial terms across complex digital ecosystems.

E-Commerce Margin Roadmaps & Profitability: Develop customer-specific margin roadmaps and trade terms frameworks to offset digital cost-to-serve dynamics, ensuring long-term sustainable profit pools for both the organization and the customer.

  • Strategic JBP & Annual Business Planning: Partner closely with sales teams to elevate Joint Business Planning (JBP) and annual business planning from tactical transactions to strategic commercial partnerships, utilizing scenario modeling and analytics to drive mix accretion and customer margin roadmaps.
  • STAR Process & Upside Deployment: Lead the local deployment of the STAR promotional optimization process, establishing data-driven feedback loops to monitor execution, manage "dial for dollars" routines, and identify commercial upside opportunities.
  • Trade Investment Leadership: Co-pilot and implement optimized trade investment and trade terms execution at the customer level, ensuring full alignment with national guardrails while maximizing ROI on trade spend.
  • Performance Deconstruction & Cost-to-Serve: Lead comprehensive decomposition of performance drivers across channels, translating complex insights into actionable commercial recommendations for sales and SRM leadership.
  • Assortment & SKU Optimization: Input into efficient SKU prioritization, physical/digital shelf assortment strategies, and targeted brand launch initiatives in collaboration with marketing and sales strategy to drive structural margin improvements.
  • Digital Toolkit Democratization: Act as the primary champion for embedding SRM digital capabilities (including Salesforce and Anaplan platforms) into field sales routines to democratize forecasting, planning, and tracking data.
  • Cross-Functional & Matrix Influence: Operate as the central connection point to synthesize pricing, promo, and digital strategies across internal SRM teams, sales capabilities, business management, and major retail partners.

Critical Mars Leadership Capabilities

  • Technical & Functional Skills: Possess strong technical and analytical skills
  • Customer Focus: Understand customer needs and align trade strategies
  • Leveraging Insights to Action: Translate trade insights into actionable recommendations for the sales teams and the enterprise
  • Drive for Results: Demonstrate a strong commitment to achieving goals and objectives

Key Supporting Competencies

  • Analytical Acumen: Ability to analyze trade data from various sources, manipulate information, and make appropriate recommendations
  • Problem Solving: Effectively identify and address trade-related challenges and opportunities
  • Peer Relationships: Collaborate and foster positive relationships with cross-functional teams involved in trade-related activities

Key Functional Skills/Knowledge

  • Demonstrated ability to manipulate information from various sources, analyze data, and make appropriate recommendations.
  • Strong Excel skillset for data manipulation and analysis.
  • Effective communication and collaboration skills to work with internal and external teams
  • Proactive and service-oriented mindset to drive continuous improvement in trade processes.
  • Learning Agility: Ability to adapt quicklyand apply new learnings quickly

Minimum Qualifications

  • 6-8 years of working experience and/or internship experience in a related field
  • 3-5 years experience in SRM
  • Four-year college degree
  • Experience demonstrating advanced problem-solving and analytical capabilities in a cross-functional team environment

Preferred Qualifications

  • 1-3 years of hands-on experience in Ecommerce/Digital Commerce, showing a deep understanding of omnichannel pricing, digital promotional execution, and platform KPIs.
Employment Type: FULL_TIME

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