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Sre Contact Center Jobs (NOW HIRING)

Site Reliability Engineer (SRE)

Charlotte, NC ยท On-site

$55.75 - $74/hr

Job#: 3049740 Site Reliability Engineer (SRE) Location: Charlotte, North Carolina (Onsite ... Please note that this contact information is strictly to be used for medical ADA accommodations and ...

Site Reliability Engineer (SRE)

Reston, VA ยท On-site

$59.25 - $78.75/hr

Site Reliability Engineer (SRE) ๏ปฟ Work Authorization: All Work Authorizations Location: Reston, VA Contract: 24 months Description: Site Reliability Engineer (SRE) roles and responsibilities The SR ...

Primary Responsibilities SRE Strategy and Center of Excellence Leadership * Establish and execute the vision, strategy, operating model, service offerings, and multiyear roadmap for the Site ...

Site Reliability Engineer (SRE)

Pennington, NJ ยท On-site

$73 - $73.41/hr

Site Reliability Engineer (SRE) Location: Pennington, NJ / Charlotte, NC Duration: Contract - 1 months Pay Range: $73.41/hr (W2) Job ID: 409373 About BCforward BCforward is a leading global IT ...

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Site Reliability Engineer

Richmond, VA ยท On-site

$56.50 - $75/hr

Collaborate with Technology Operations Center (TOC) and SRE teams to support operational visibility and incident response. * Contribute to strategic planning for Discover's long-term environment and ...

Manager, Site Reliability Engineering

Buffalo, NY ยท On-site

$55.25 - $73.50/hr

Primary Responsibilities SRE Strategy and Center of Excellence Leadership * Establish and execute the vision, strategy, operating model, service offerings, and multiyear roadmap for the Site ...

Site Reliability Engineer (SRE)

Plano, TX ยท On-site

$54.50 - $72.50/hr

Site Reliability Engineer (SRE) Location: Richmond, VA or Plano, TX Work Model: Hybrid - 3 days onsite per week Duration: Long term contract Job Summary: We are seeking an experienced Site ...

SRE

$58.25 - $77.50/hr

This role will interact with Sr technical architect / Directors and Command center team in Incident ... SRE maturity and reliability of the applications.

Site Reliability Engineer (SRE)

Plano, TX ยท On-site

$69 - $69.99/hr

Site Reliability Engineer (SRE) Location: Plano, TX / Pennington, NJ / Charlotte, NC Duration: Contract - 12 months Pay Range: $69.99/hr (W2) Job ID: 409158 About BCforward BCforward is a leading ...

New

Site Reliability Engineer (SRE)

San Diego, CA ยท On-site

$60.50 - $80.50/hr

Minimum Qualifications Experience building systems both on-premise (data center) and on public ... managing SRE teams and supporting mission critical applications 3+ years of Hybrid Cloud ...

Site Reliability Engineer

San Francisco, CA ยท On-site

$200K - $240K/yr

Senior Site Reliability Engineer (SRE) Location: San Francisco, CA Work Model: Onsite Industry ... Design and troubleshoot complex networking across cloud, data center, and on-prem environments.

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Site Reliability Engineer

Lincoln, NE ยท On-site

$70 - $80/hr

Site Reliability Engineer Location: Lincoln, NE (Onsite 5 Days) Duration: Contract to hire What ... Contact: This job and many more are available through The Judge Group. Please apply with us today!

$42 - $55.75/hr

Site Reliability Engineer (ID: KK11DR11516) We are seeking a Site Reliability Engineer with experience in production support or SRE roles, preferably within the banking industry. Must-have skills ...

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Site Reliability Engineer

Phoenix, AZ ยท On-site

$56.50 - $75.25/hr

Site Reliability Engineer (ID: KK11DR11516) We are seeking a Site Reliability Engineer with experience in production support or SRE roles, preferably within the banking industry. Must-have skills ...

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Sre Contact Center information

See salary details

$10

$63

$91

How much do sre contact center jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for sre contact center in the United States is $63.74, according to ZipRecruiter salary data. Most workers in this role earn between $54.81 and $72.84 per hour, depending on experience, location, and employer.

What are popular job titles related to Sre Contact Center jobs?

For Sre Contact Center jobs, the most frequently searched job titles are:

Infographic showing various Sre Contact Center job openings in the United States as of August 2026, with employment types broken down into 79% Full Time, 16% Part Time, and 5% Contract. Highlights an 73% Physical, 2% Hybrid, and 25% Remote job distribution, with an average salary of $132,583 per year, or $63.7 per hour.

SRE Engineer / Infrastructure DevOps Engineer

Jersey City, NJ โ€ข On-site

Siri InfoSolutions Inc
IT Servicesย โ€ขย 201 - 500 employees

$59.50 - $79/hr

Contractor

Re-posted 20 days ago


Job description

SRE Engineer / Infrastructure DevOps Engineer

Location: Jersey City, NJ (On‑site / Hybrid)
Employment Type: Long‑term Contract
Client Environment: Large Banking / Financial Services Enterprise

Role Summary

The SRE Engineer will own reliability, observability, and operational hygiene for the combined telecom program (RRT + STIR/SHAKEN). Ensures platform stability across SBC telemetry and hybrid contact center touchpoints (Genesys + Amazon Connect migration), with disciplined incident response and change governance through disciplined SRE and DevOps practices.

Why this role exists

To ensure the combined program remains reliable, observable, and operationally disciplined—particularly important in BFS environments where low‑latency voice paths, SBC telemetry, and a hybrid contact center stack (Genesys + Amazon Connect migration) must meet stringent uptime, incident response, and change governance requirements.

Key Responsibilities

  • Define and monitor SLIs/SLOs for latency, availability, error rates, and signing success/failure signals
  • Build observability integrations (metrics/logs/alerts) aligned to enterprise monitoring standards and approved platforms
  • Drive proactive alerting, incident response, root‑cause analysis, and post‑incident reliability improvements
  • Implement operational automation, including monitoring/alerting workflows, runbook automation, and repeatable diagnostics
  • Enforce production readiness gates and change management discipline; support after‑hours change windows as needed

Required Qualifications

  • 7–10+ years in SRE / DevOps or infrastructure engineering
  • Strong experience with monitoring, alerting, and incident response and post‑incident improvements
  • Familiarity with highly available, low‑latency systems in regulated environments.
  • Experience operating in regulated BFS environments

Preferred Qualifications

  • SRE experience supporting telecom/voice platforms or real‑time systems
  • Familiarity with hybrid on‑prem + cloud observability patterns (Genesys + Amazon Connect coexistence)
  • Automation and resiliency testing experience; reliability engineering playbooks
  • Background in compliance‑driven operational environments
  • Experience working in BFS Sector

Siri Infosolutions logo

About Siri Infosolutions

Sourced by ZipRecruiter

Our team of experts first gather each and every requirement of yours. Our research and development team then sit around those requirements and come up with a plan. Our implementation team then executes that plan for optimal results. After that our support team remains in constant touch with you during and after the entire process.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Edison, NJ, US

Year founded

2005