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Sr Operations Associate Jobs in Toronto, ON (NOW HIRING)

Passage

Business Operations Associate

Toronto, ON · On-site

Who you are We're hiring a Business Operations Associate to help run and evolve the engine behind ... Jump into high-priority special projects with senior leaders--strategy meets execution.

Td

Associate, TDS Operations

Toronto, ON · On-site

CA$81K - CA$115K/yr

Global Transaction Banking Global Operations Overview With offices located around the world, the ... Supporting the Senior Manager and AVP in the execution of strategic initiatives, governance ...

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Sr Operations Associate information

What is the difference between Sr Operations Associate vs Operations Associate?

AspectSr Operations AssociateOperations Associate
Required CredentialsBachelor's degree, relevant certifications, 2+ years experienceBachelor's degree, entry-level experience
Work EnvironmentFast-paced, cross-functional teams, corporate settingsSupport roles, administrative tasks, team collaboration
Employer & Industry UsageCorporate, logistics, finance, tech companiesSimilar industries, entry-level roles, support functions

The main difference between a Sr Operations Associate and an Operations Associate lies in experience, responsibilities, and required credentials. The Sr Operations Associate typically has more experience, handles complex tasks, and may oversee junior staff, whereas the Operations Associate focuses on supporting daily operations with less experience. Both roles are common in corporate and logistics industries, but the senior role offers greater responsibility and specialization.

What are Sr Operations Associates?

Senior Operations Associates are experienced professionals responsible for supporting and optimizing the daily operations of a business or organization. Their duties often include coordinating workflows, analyzing and improving operational processes, assisting with project management, and ensuring compliance with company policies. They may also mentor junior staff, manage data and reporting, and collaborate with various departments to drive efficiency. Strong analytical, organizational, and communication skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Sr Operations Associate, and why are they important?

To thrive as a Sr Operations Associate, you need strong analytical skills, process optimization knowledge, and a bachelor’s degree in business, operations, or a related field. Familiarity with ERP systems, data analysis tools like Excel or Tableau, and sometimes Six Sigma or Lean certifications are typically required. Excellent problem-solving abilities, attention to detail, and effective communication skills set top performers apart. These competencies ensure efficient operations, drive process improvements, and support organizational goals in a dynamic business environment.

What are some common challenges faced by Sr Operations Associates, and how can they effectively address them?

Sr Operations Associates often encounter challenges such as managing competing priorities, adapting to rapidly changing operational processes, and ensuring cross-departmental collaboration. To address these, it's important to develop strong organizational and communication skills, stay proactive in identifying process improvements, and leverage data-driven decision-making. Building relationships across teams and maintaining flexibility can also help in navigating operational bottlenecks and driving efficiency.
What are the most commonly searched types of Sr Operations jobs in Toronto, ON? The most popular types of Sr Operations jobs in Toronto, ON are:
Sr Operations Associate jobs near you

Senior Sales Operations Associate

Morningstar DBRS

Toronto, ON

CA$47K - CA$69K/yr

Full-time

Medical, Dental, Life, Retirement

Posted 17 days ago

Job description

The Role:

DBRS Morningstar is seeking a Senior Sales Operations Associate to provide global support for regional demand generation teams worldwide.The role reports to the Global Salesforce Administrator for DBRS Morningstar and will focus on identifying and delivering on new projects that will help business development team members get more done with less work.

The ideal candidate possesses a solid understanding of B2B marketing automation, CRM, and sales outreach platforms and is capable of configuring software tools as needed to manage the contact-level data used to coordinate, execute, and measure marketing campaigns. Previous work experience within the financial services industry is preferred yet not required for candidates who can demonstrate their ability to learn quickly and excel within a fast-paced environment.

This role is based in our Toronto office with a required four days a week in office.

Required capabilities

  • 2+ years of experience with Salesforce Customer Relationship Management (CRM) and as well as familiarity with the Marketing Cloud Account Engagement (Pardot)

  • Interest in and basic understanding of the financial services industry

  • Strong problem-solving and communication skills

  • Excellent quantitative skills with a desire to analyze everything

  • Proficiency in Microsoft Office applications (Outlook, Word, Excel, and PowerPoint)

  • Bachelor's Degree

  • Familiarity with utilizing AI tools to increase efficiency and reduce manual work

Ideal qualifications

  • Experience in the financial services industry

  • Experience working in a sales or marketing team

  • Experience with Oracle and invoicing workflows

  • Eagerness to mentor junior colleagues

Responsibilities

The core responsibilities of the role are maintaining data integrity, the administration of marketing automation tools and contact data, and efficient project management:

Maintain data integrity

  • Administer reviews of Salesforce data, run bulk ingestion of new data, and execute bulk edits on existing data

  • Implement and maintain data validation rules and workflows within Salesforce

  • Create and maintain documentation on the configuration of objects and fields in Salesforce and Marketing Cloud Account Engagement (Pardot)

Marketing automation administration

  • Cleanse and segment contact databases used to implement direct marketing strategies

  • Support regional marketing teams with their execution of outbound marketing campaigns

  • Analyze past direct marketing campaigns and recommend improvements to future campaigns

Efficient project management

  • Work with business development team members to imagine how we might get more done with less work

  • Takes initiative to lead projects and is comfortable with managing and prioritizing multiple projects in parallel

  • Skilled in engaging stakeholders across departments to coordinate data flows across systems

  • Maintain and develop reports to communicate the business benefits of ongoing projects, and future project plans

Compensation and Benefits

At Morningstar we believe people are at their best when they are at their healthiest. That's why we champion your wellness through a wide range of programs that support all stages of your personal and professional life. Here are some examples of the offerings we provide:

  • Financial Health

    • 100% 401k match up to 6% of salary

    • Stock Ownership Potential

    • Company provided life insurance - 1x salary + commission

  • Physical Health

    • Comprehensive health benefits(medical/dental/vision)including potential premium discounts and company-provided HSA contributions (up to $500-$2,000 annually) for specific plansand coverages

    • Additional medical Wellness Incentives - up to $300-$600 annual

    • Company-provided long- and short-termdisabilityinsurance

  • Emotional Health

    • Trust-Based Time Off

    • 6-week Paid Sabbatical Program

    • 6-Week Paid Family Caregiving Leave

    • Competitive 8-24 Week Paid Parental Leave

    • Adoption Assistance

    • Leadership Coaching & FormalMentorshipOpportunities

    • Annual Flex Stipend - $1000 annually to cover personal education & well-being expenses

    • Tuition Reimbursement

  • Social Health

    • Charitable Matching Gifts program

    • Dollars for Doers volunteer program

    • Paid volunteering days

    • 15+ Employee Resource & Affinity Groups

Base Salary Compensation Range

$47,476.00-$69,634.66

Incentive Target Percentage

7.5% Annual

Morningstar's hybrid work environment gives you the opportunity to collaborate in-person each week as we've found that we're at our best when we're purposely together on a regular basis. In most of our locations, our hybrid work model is four days in-office each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.

R08_DBRSLtdCanada DBRS Limited - Canada Legal Entity

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