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Sr Client Service Associate Jobs in Renton, WA (NOW HIRING)

Our Seattle office is currently seeking a Registered Client Service Associate to provide comprehensive support to Financial Advisors and senior management. Responsibilities include, but are not ...

Associate Client Advisor

Seattle, WA ยท On-site

$80K - $100K/yr

The Associate Client Advisor will act as a liaison between Client Advisors, Senior Client Advisors, and all other service areas of the organization, including Client Tax and Financial Planning ...

Client Service Associate - Seattle

Seattle, WA ยท On-site

$31.40 - $38.60/hr

As a critical member of the Client Service team, you will work closely with lead advisors to ensure clients and prospective clients receive the highest quality service and client experience. You will ...

Senior Client Solutions Engineer The Senior Client Solutions Engineer assists AHEAD Client ... Qualify and position consulting engagements and services. * Provide coaching and mentoring to team ...

Senior Client Solutions Engineer The Senior Client Solutions Engineer assists AHEAD Client ... Qualify and position consulting engagements and services. * Provide coaching and mentoring to team ...

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Client Service Manager

Seattle, WA ยท Hybrid

$119K - $161K/yr

This role reports to the Senior Client Service Manager, Client Teams. This position is available as a hybrid work schedule. Primary Areas of Responsibility * Supports assigned, dedicated Client ...

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Sr Client Service Associate information

See Renton, WA salary details

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How much do sr client service associate jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for sr client service associate in Renton, WA is $19.28, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.63 per hour, depending on experience, location, and employer.

Is a CSA job stressful?

A Sr Client Service Associate role can be stressful due to high client interaction, meeting deadlines, and managing multiple tasks simultaneously. Strong communication skills and organization are essential to handle the workload effectively and reduce stress levels.

What is the highest paying job in customer service?

In customer service, senior roles such as Senior Client Service Associate or Customer Service Manager tend to have higher salaries, especially in industries like finance or technology. These positions often require advanced skills, certifications, and experience, and can offer salaries exceeding $70,000 annually depending on the company and location.

What jobs pay 4000 a week without a degree?

A Sr Client Service Associate typically does not earn $4,000 weekly without a degree, as this level of pay usually requires extensive experience or specialized skills. However, some high-paying roles in sales, real estate, or certain freelance consulting positions can reach or exceed this income level through commissions or performance-based pay, often without formal degrees but with relevant skills and certifications. These roles often demand strong communication, sales abilities, or industry-specific knowledge.

What does a senior client service associate do?

A senior client service associate manages client accounts by providing support, addressing inquiries, and resolving issues to ensure client satisfaction. They often handle complex requests, maintain detailed records, and use customer relationship management (CRM) tools to support ongoing client relationships.
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What cities near Renton, WA are hiring for Sr Client Service Associate jobs? Cities near Renton, WA with the most Sr Client Service Associate job openings:
Infographic showing various Sr Client Service Associate job openings in Renton, WA as of June 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Temporary. Highlights an 80% In-person, 6% Hybrid, and 14% Remote job distribution, with an average salary of $40,097 per year, or $19.3 per hour.

Senior Client Service Manager, Client Experience

Wsgr

Seattle, WA โ€ข On-site

$147K - $198K/yr

Full-time

Posted 16 days ago


Job description

Wilson Sonsini is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide. We represent companies at every stage of development, from entrepreneurial start-ups to multibillion-dollar global corporations, as well as the venture firms, private equity firms, and investment banks that finance and advise them. The firm has approximately 1,100 attorneys in 17 offices: 13 in the U.S., two in China, and two in Europe. Our broad spectrum of practices and entrepreneurial spirit allow exceptional opportunities for professional achievement and career growth.

Position Overview

At Wilson Sonsini, we are committed to providing our clients with both exceptional legal counsel and a highly professional, responsive service experience. The Client Service team has a dedicated role in this mission by actively gathering client feedback and ensuring those insights lead to tangible improvements in how we work. We are seeking a Senior Manager to support the execution of our feedback program(s) and to help ensure that our administrative processes remain aligned with the evolving needs of our clients.

Reporting to the Director of Client Service, you will act as a primary architect of the client experience. Your role is to move beyond data collection, acting as the bridge between client sentiment and firm-wide evolution, driving change management and optimizing the onboarding lifecycle to ensure our service delivery is as agile as the innovators we represent.

Primary Responsibilities

  • With the Director of Client Service, assist in leading the firm's feedback ecosystem, orchestrating the end-to-end client feedback lifecycle, conducting traditional qualitative interviews and overseeing sophisticated survey programs to capture a 360-degree view of the client experience.
  • Translate raw feedback and interview findings into actionable service improvement plans. You will be responsible for deploying these changes directly at the client level and across internal administrative departments.
  • Utilize client insights to refine and overhaul the onboarding process, ensuring that new engagements are structured for immediate administrative and operational success.
  • Partner with Finance, IT, Legal Project Management, and other administrative leads to break down silos and modify internal workflows that create friction for our clients.
  • Assist with reporting and presentations by integrating feedback data into reports and presentations that reflect client insights in addition to firmwide service improvements.
  • Respond to high-level inquiries from attorneys and administrative departments, resolving complex service delivery issues or navigating them to the appropriate lead for handling.
  • Continually advise on and implement improvements to team operational processes to increase efficiency and enhance the standard of internal client service.

Qualifications & Requirements

  • Minimum of 7+ years of experience in client experience (CX), legal operations, or professional services management. Experience within an AmLaw 100 firm or a corporate legal department is highly preferred.
  • Experience managing direct reports and leading change management initiatives across multi-disciplinary administrative teams.
  • Bachelor's degree is required; a J.D., MBA, or PMP certification preferred.
  • Expert-level interviewing and presentation skills, with a proven ability to extract candid insights from executive-level stakeholders and influence internal partners.
  • Strong understanding of data analysis, CRM systems, and how to use qualitative data to drive process engineering.
  • Commitment to maintaining the confidentiality and ethical standards required within a premier global law firm.
The primary location for this job posting is in Palo Alto, but other locations may be listed. The actual base pay offered will depend upon a variety of factors, including but not limited to the selected candidate's qualifications, years of relevant experience, level of education, professional certifications and licenses, and work location. The anticipated pay range for this position is as follows:Palo Alto, New York, San Francisco: $163,200 - $220,800 per year. Austin, Boston, Boulder, Century City, Los Angeles, Salt Lake City, San Diego, Seattle, Washington, D.C.: $147,050 - $198,950 per year.

The compensation for this position may include a discretionary year-end merit bonus based on performance. We offer a highly competitive salary and benefits package.

Benefits information can be found here. Equal Opportunity Employer (EOE).