ZipRecruiter

Log In

1

Sr Client Service Associate Jobs in Wisconsin (NOW HIRING)

Alphabe Insight Inc

Client Service Associate

Milwaukee, WI · On-site

$14.25 - $19.75/hr

The Client Service Associate will serve as a key point of contact between clients and internal teams, ensuring a seamless and positive customer experience. This role involves supporting client ...

Alphabe Insight Inc

Client Service Associate

Madison, WI · On-site

$50K - $56K/yr

We are seeking a polished and motivated Client Service Associate to join our expanding team in Madison, WI. In this role, you will serve as a key point of contact for clients, ensuring smooth ...

Elevare Branding

Client Service Associate

Milwaukee, WI

$14.25 - $19.75/hr

The Client Service Associate will serve as a key point of contact between clients and internal teams, ensuring a seamless and positive customer experience. This role involves supporting client ...

Alphabe Insight Inc

Client Service Associate

Milwaukee, WI · On-site

$14.25 - $19.75/hr

The Client Service Associate will serve as a key point of contact between clients and internal teams, ensuring a seamless and positive customer experience. This role involves supporting client ...

Alphabe Insight Inc

Client Service Associate

Madison, WI · On-site

$50K - $55K/yr

We are seeking a motivated Client Service Associate to join our dynamic team in Madison, WI. The ideal candidate will act as the primary point of contact for clients, ensuring their needs are met ...

Stifel

Client Service Associate - NR

Mequon, WI

$13 - $17.75/hr

The Client Services Associate (NR) assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide variety of administrative support ...

Stifel

Client Service Associate - NR

Eau Claire, WI

$14.25 - $19.75/hr

The Client Services Associate (NR) assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide variety of administrative support ...

Stifel

Client Service Associate - NR

La Crosse, WI

$14.25 - $19.75/hr

Under immediate supervision, Client Services Associate (NR) assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide variety ...

Stifel

Client Service Associate - NR

Waukesha, WI

$14.50 - $20/hr

The Client Services Associate (NR) assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide variety of administrative support ...

next page

Showing results 1-20

All JobsSr Client Service Associate JobsSr Client Service Associate Jobs in Wisconsin

Sr Client Service Associate information

See Wisconsin salary details

$8

$17

$27

How much do sr client service associate jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for sr client service associate in Wisconsin is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $19.42 per hour, depending on experience, location, and employer.

What is the role of a senior customer service associate?

A senior customer service associate is responsible for managing complex client inquiries, providing advanced support, and ensuring customer satisfaction. They often handle escalations, mentor junior staff, and utilize CRM tools to track interactions, requiring strong communication and problem-solving skills. The role may also involve training, process improvement, and maintaining high service standards.

What is the highest paying job in customer service?

In customer service, senior roles such as Senior Client Service Associate or Customer Service Manager tend to have higher salaries, especially in industries like finance or technology. These positions often require advanced skills, certifications, and experience, and can offer salaries exceeding $70,000 annually depending on the company and location.

What do client service associates do?

Client service associates are responsible for managing client accounts, addressing inquiries, resolving issues, and providing support to ensure customer satisfaction. They often use customer relationship management (CRM) tools and need strong communication and problem-solving skills to effectively serve clients and maintain positive relationships.

What does a senior client service associate do?

A senior client service associate manages client accounts, provides support and solutions to client inquiries, and ensures high levels of customer satisfaction. They often handle complex issues, coordinate with internal teams, and may use customer relationship management (CRM) tools to track interactions and service quality.
What are popular job titles related to Sr Client Service Associate jobs in Wisconsin? For Sr Client Service Associate jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Sr Client Service Associate jobs in Wisconsin look for? The top searched job categories for Sr Client Service Associate jobs in Wisconsin are:
Sr Client Service Associate jobs near you

Business Insurance Senior Client Service Representative

Mercer France

Waukesha, WI • Hybrid

$41K - $76K/yr

Other

Medical, Retirement

Posted 2 days ago

Job description

Senior Client Service Representative

Our not-so-secret sauce.

Award-winning, inclusive, top workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Senior Client Service Representative at Horton, a Marsh business.

Marsh provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh.

What You Do

Senior Client Service Representative

  • Process policies, endorsements, audits, and other client documents in the agency management system with a focus on accuracy and timeliness. Enter premium related information into the system to create records and invoices.
  • Prepare client documents for delivery via email, US Mail or hand delivery.
  • Maintain an outstanding level of data integrity in the agency management system so that all fields, documents, and data are accurate, up to date and flow properly to reports and other output documents.
  • Provide routine consultation to clients and act as back up to Account Managers in order to assist internal and external clients as much as possible.
  • Assist with accounting issues relative to premium and commission discrepancies and accounts receivable. Help direct clients with payment instructions, receipt of various premium notices from carriers and finance companies. Effectuate premium finance agreements and notices of cancellation, rescission and reinstatement.
  • Access and navigate carrier websites to obtain account information and policy documents. May request, follow up, and review endorsements or obtain quotes as necessary.
  • Manage certificate holder lists. Prepare and send renewal and midterm certificates of insurance, evidence of property insurance, auto ID cards and other proofs of insurance.
  • Verify coverage for third parties.
  • Set and manage diaries to ensure all account activity is progressing effectively.
  • Perform other duties as requested
Your Education and Experience

Required

  • Property and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding
  • Must be proficient in Excel and Word.
  • Must be organized, detail oriented, timely and efficient
  • Strong work ethic, responsible, reliable, service oriented
  • Possession of or ability to obtain state P&C insurance license
  • Strong math skills with an understanding of basic accounting principles

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfillment outside of work.

Some benefits included in this role are:

  • Generous time off, including personal and volunteering
  • Tuition reimbursement and professional development opportunities
  • Hybrid work
  • Charitable contribution match programs
  • Stock purchase opportunities

The applicable base salary range for this role is $41,200 to $76,800.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Apply