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Sr Case Manager Jobs in Ohio (NOW HIRING)

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Sr Case Manager information

What is a Sr Case Manager?

Sr Case Managers, or Senior Case Managers, are experienced professionals who coordinate and oversee complex cases, often within healthcare, social services, or legal settings. They assess clients' needs, develop and monitor care or service plans, and ensure clients receive appropriate resources and support. Senior Case Managers may also supervise junior staff, handle escalated or high-risk cases, and collaborate with multidisciplinary teams to optimize outcomes. Their role requires strong communication, analytical skills, and a deep understanding of relevant regulations and best practices.

How does a Sr Case Manager typically collaborate with interdisciplinary teams to support clients' needs?

Sr Case Managers frequently work alongside healthcare professionals, social workers, insurance representatives, and community organizations to create and implement comprehensive care plans for clients. They act as coordinators, ensuring that all parties are informed and aligned on goals, progress, and any necessary changes in care. This collaboration often involves regular meetings, case conferences, and detailed documentation to track outcomes and address challenges. Building effective relationships and communication skills is essential for navigating complex client situations and achieving the best possible results.

What are the key skills and qualifications needed to thrive as a Sr Case Manager, and why are they important?

To thrive as a Sr Case Manager, you need a strong background in case management, problem-solving, and often a relevant degree such as social work, nursing, or a related field, along with appropriate licensure or certification. Experience with case management software, electronic health records (EHRs), and knowledge of healthcare regulations and insurance processes are typically required. Exceptional communication, organizational skills, and empathy are essential soft skills for building relationships and effectively advocating for clients. These competencies enable Sr Case Managers to coordinate complex care, ensure compliance, and achieve optimal outcomes for clients and organizations.

What is the difference between Sr Case Manager vs Case Coordinator?

AspectSr Case ManagerCase Coordinator
Required CredentialsBachelor's degree, relevant certifications, experienceHigh school diploma or equivalent, on-the-job training
Work EnvironmentHealthcare, social services, insurance companiesHealthcare facilities, social service agencies
Employer & Industry UsageUsed in healthcare, insurance, social workCommon in social services, healthcare settings
Job ResponsibilitiesAssess client needs, develop care plans, coordinate servicesAssist with client intake, schedule appointments, support case management

The main difference is that Sr Case Managers have more advanced responsibilities, including developing care plans and coordinating complex services, while Case Coordinators focus on administrative support and client scheduling. Sr Case Managers typically require more experience and certifications, working in similar environments.

Is a senior case manager a stressful job?

A senior case manager role can be stressful due to managing complex cases, meeting deadlines, and coordinating with multiple stakeholders. The job often requires strong organizational skills, emotional resilience, and the ability to handle high-pressure situations, which can contribute to stress levels.

What are popular job titles related to Sr Case Manager jobs in Ohio?

For Sr Case Manager jobs in Ohio, the most frequently searched job titles are:

What cities in Ohio are hiring for Sr Case Manager jobs?

Cities in Ohio with the most Sr Case Manager job openings:

Infographic showing various Sr Case Manager job openings in Ohio as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, and 4% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution.

Senior Case Manager

Cincinnati, OH • On-site


Greater Cincinnati Behavioral Health Services
Offices of Mental Health Practitioners • 501 - 1,000 employees

6.2

Company rating: 6.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

People enjoy working here

Paid breaks


$50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago


Job description

 
GCBHS has immediate openings for Senior Case Managers to help adults who are experiencing severe and persistent mental illness and who live in the community. 

Join our mission to help individuals with mental illness and addictions to lead healthy and productive lives. We have teams located in Cincinnati and Amelia, Ohio to serve individuals in Clermont and Hamilton County.  This is a great starting point for a Case Manager with  2-3 years experience looking for career advancement opportunities and a stepping stone to a supervisory position.

Why Work at GCBHS? 

  • Boost Your Earning Potential—We offer Productivity Bonuses up to $50 an hour!
  • Did you know you could earn up to $15,000 in state-funded bonuses? Ask our team for more information about Ohio's State-Sponsored Workforce Initiatives!
  •  Paid Time Off and Sick Time (accrued separately) 
  • Mileage reimbursement 
  • Public Student Loan Forgiveness 
  • Comprehensive health insurance (dental/vision)
  • 403(b) Retirement with agency matching 
  • Tuition Assistance ($2,500 per semester or quarter for MSW or MA Counseling) 
  • Internship and Practicum opportunities for MSW and MA Counseling students (prioritized for current employees) 
  • Bonus opportunities based on productivity metrics
  • Eligibility for discretionary annual incentive bonus


We are looking for Senior Case Managers with 2 - 3 years experience.  GCBHS offers great career advancement opportunities and a rich benefits package including Tuition Assistance. We also provide practicum supervision, license supervision, and continuing education credits.

Responsibilities for Senior Case Manager: 

  • Provides case management - Community Psychiatric Support Treatment (CPST) services and Therapeutic Behavioral Services (TBS) to persons with severe mental illness in an outpatient facility and in the community.  May provide treatment to persons with substance use disorder as a secondary diagnosis.
  • Initiates, coordinates, and monitors evaluations necessary to identify each client's needs in areas to include:  living arrangements, financial issues, benefit status, legal status, physical/psychiatric health, ac­tivities of daily living, vocational/educational, social supports, leisure and recreation.  
  • By assertive outreach, attempts to engage the client in identifying and expressing his/her own needs, offers services to assist in meeting these needs, and re-assesses outcomes with the client on a regular basis.
  • Gains knowledge of the following: mental health treatment and basic needs resources, informal and formal linkages with agencies that provide services, the client’s use of services, and applicable costs of use, and the opportunities for alternative resources.
  • Serves as a liaison with other service staff.  
  • Delegates services to secondary and supportive service providers; and monitors and evaluates the outcomes of these services.  
  • Assists the client to achieve goals and maximize independence and productivity through support, teaching, and training in the use of personal and community resources.  
  • Reviews and monitors services and activities and documents progress according to organization process
  • Assists in onboarding and initial training of new care managers. 
  • Serves as a resource to less experienced care management staff 
  • May serve as a representative of GCB in partnerships and shadowing experiences, such as CIT police shadowing. 
  • Provides services to individuals in Cincinnati/Hamilton County or Amelia/Clermont County.

Position Requirements:

  • Bachelor’s or Master’s degree in a Human Services field or High School diploma and a minimum of three years experience in Behavioral Health,
  • Mental Health or a Human Services related field and two years of experience as a Mental Health Care Manager.
  • Experience in social services and behavioral health 
  •  Position requires frequent driving of the employee’s personal vehicle.  A valid driver’s license, vehicle, and insurable driving record are required.


We have been named a Top Workplace in Greater Cincinnati and Northern Kentucky for 13 years in a row!
Please visit our website www.gcbhs.com to learn more about GCBHS.
 #LifeChanging #INDCM




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