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Sr Case Manager Jobs in Florida (NOW HIRING)

SALT Outreach Inc

Senior Case Manager

Sanford, FL · On-site

$22/hr

The Senior Case Manager is also responsible for providing support and accountability to on-site Case Management Staff and interns and for collaborating with other departments within the organization ...

SALT Outreach Inc

Senior Case Manager

Sanford, FL

$22/hr

The Senior Case Manager is also responsible for providing support and accountability to on-site Case Management Staff and interns and for collaborating with other departments within the organization ...

SALT Outreach Inc

Senior Case Manager

Sanford, FL · On-site

$22/hr

The Senior Case Manager is also responsible for providing support and accountability to on-site Case Management Staff and interns and for collaborating with other departments within the organization ...

SALT Outreach Inc

senior case manager

Orlando, FL · On-site

The Senior Case Manager may also be required to intervene in crises, bridge the gaps in service delivery, and fill Case Management needs. Requirements: Responsibilities and Duties: Program ...

APR

Life Insurance Senior Case Designer

Miami, FL · Hybrid

Senior Life Insurance Case Designer Location: Hybrid remote in Coral Gables, FL 33134 Job Type: Full-time 80k-120k Company Overview Join our team as a Senior Life Insurance Case Designer and ...

Aging True Senior Services

Case Manager

Jacksonville, FL · On-site

$19.75/hr

The case manager develops, along with the client and/or caregiver, a comprehensive care plan that links the specific needs of the client to the appropriate resources (both formal and informal), with ...

Aging True Senior Services

Case Manager

Jacksonville, FL · On-site

$19.75/hr

The case manager develops, along with the client and/or caregiver, a comprehensive care plan that links the specific needs of the client to the appropriate resources (both formal and informal), with ...

Ignite Human Capital

Case Manager - (Hybrid)

Miami, FL · On-site

$70.43 - $112/hr

The Case Manager is a senior-level legal professional responsible for managing substantive and complex litigation matters under the supervision of attorneys. This individual serves as a central point ...

Ignite Human Capital

Case Manager - (Hybrid)

Miami, FL · On-site

$201.88/hr

The Case Manager is a senior-level legal professional responsible for managing substantive and complex litigation matters under the supervision of attorneys. This individual serves as a central point ...

Corvel

Field Case Manager

Orlando, FL · On-site

$63K - $95K/yr

As a Medical Case Manager, you will make a meaningful difference in the lives of injured workers ... For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level ...

Socket.dev

Field Case Manager

Orlando, FL · On-site

$64 - $95/hr

As a Medical Case Manager, you will make a meaningful difference in the lives of injured workers ... For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level ...

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Sr Case Manager information

What is a Sr Case Manager?

Sr Case Managers, or Senior Case Managers, are experienced professionals who coordinate and oversee complex cases, often within healthcare, social services, or legal settings. They assess clients' needs, develop and monitor care or service plans, and ensure clients receive appropriate resources and support. Senior Case Managers may also supervise junior staff, handle escalated or high-risk cases, and collaborate with multidisciplinary teams to optimize outcomes. Their role requires strong communication, analytical skills, and a deep understanding of relevant regulations and best practices.

How does a Sr Case Manager typically collaborate with interdisciplinary teams to support clients' needs?

Sr Case Managers frequently work alongside healthcare professionals, social workers, insurance representatives, and community organizations to create and implement comprehensive care plans for clients. They act as coordinators, ensuring that all parties are informed and aligned on goals, progress, and any necessary changes in care. This collaboration often involves regular meetings, case conferences, and detailed documentation to track outcomes and address challenges. Building effective relationships and communication skills is essential for navigating complex client situations and achieving the best possible results.

What are the key skills and qualifications needed to thrive as a Sr Case Manager, and why are they important?

To thrive as a Sr Case Manager, you need a strong background in case management, problem-solving, and often a relevant degree such as social work, nursing, or a related field, along with appropriate licensure or certification. Experience with case management software, electronic health records (EHRs), and knowledge of healthcare regulations and insurance processes are typically required. Exceptional communication, organizational skills, and empathy are essential soft skills for building relationships and effectively advocating for clients. These competencies enable Sr Case Managers to coordinate complex care, ensure compliance, and achieve optimal outcomes for clients and organizations.

What is the difference between Sr Case Manager vs Case Coordinator?

AspectSr Case ManagerCase Coordinator
Required CredentialsBachelor's degree, relevant certifications, experienceHigh school diploma or equivalent, on-the-job training
Work EnvironmentHealthcare, social services, insurance companiesHealthcare facilities, social service agencies
Employer & Industry UsageUsed in healthcare, insurance, social workCommon in social services, healthcare settings
Job ResponsibilitiesAssess client needs, develop care plans, coordinate servicesAssist with client intake, schedule appointments, support case management

The main difference is that Sr Case Managers have more advanced responsibilities, including developing care plans and coordinating complex services, while Case Coordinators focus on administrative support and client scheduling. Sr Case Managers typically require more experience and certifications, working in similar environments.

Is a senior case manager a stressful job?

A senior case manager role can be stressful due to managing complex cases, meeting deadlines, and coordinating with multiple stakeholders. The job often requires strong organizational skills, emotional resilience, and the ability to handle high-pressure situations, which can contribute to stress levels.

What are popular job titles related to Sr Case Manager jobs in Florida?

For Sr Case Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Sr Case Manager jobs in Florida look for?

The top searched job categories for Sr Case Manager jobs in Florida are:

What cities in Florida are hiring for Sr Case Manager jobs?

Cities in Florida with the most Sr Case Manager job openings:

Sr Case Manager jobs near you
Infographic showing various Sr Case Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Senior Case Manager

SALT Outreach Inc

Sanford, FL • On-site

$22/hr

Full-time

Posted 21 days ago

Job description

General Overview:
This position is responsible for overseeing the daily operations of the Case Management Department and the Implementation of policies and procedures that will contribute to successful service delivery and positive client outcomes. The Senior Case Manager is also responsible for providing support and accountability to on-site Case Management Staff and interns and for collaborating with other departments within the organization to improve processes and carry out the Organization's mission. The Senior Case Manager may also be required to intervene in crises, bridge the gaps in service delivery, and fill Case Management needs.
Responsibilities and Duties:
Program Development and Planning
  1. Collaborate with the Manager of Social Services and the Leadership team to develop and implement policies and procedures for the Case Management program.
  2. Identify areas for improvement and develop strategies to enhance program processes and outcomes.
  3. Evaluate program effectiveness through collection of data, assessment of processes, and obtaining client feedback
  4. Keep up to date on best practices and policy changes as it relates to Case Management

Team Leadership
  1. Provide guidance and support to Case Management staff and Interns in their job roles
  2. Arrange and conduct training and workshops to ensure that Case Management staff is kept up to date on changing trends policies and procedures that will affect service delivery
  3. Conduct regular team meetings, Interviews as needed, and performance evaluations and hold staff accountable to the Organization's standards
  4. Encourage professional growth and provide resources for continued learning and development.

Case Management
  1. Oversees the day-to-day operations of the Case Management program
  2. Intervene in crises and emergencies and provide Case Management support to departments as needed
  3. May be required to provide transportation to clients or for client services

Collaboration and Coordination
  1. Identify and connect with service providers and community partners that may provide a benefit to the client population served
  2. Arrange tours and community meetings with other service providers to provide education to the Case Management Team
  3. Collaborate with other departments to refer and obtain needed services for clients
  4. Under the direction of the Care Services Director, coordinate with Universities/Colleges to provide field education to Social Work Students

Documentation
  1. Keep detailed internal notes for each client in a secure location. Maintain privacy and confidentiality of all notes taken.
  2. Review and transfer Intern notes to the Homeless Management Information System HMIS
  3. Enter service transactions in HMIS for each client interaction and service delivery
  4. Keep up to date on best practices and privacy guidelines related to documentation.

Supervision
  1. Assist in supervising Social Work Interns from local Universities/Colleges
  2. Assist in the interviewing and orientation of new social work Interns.
  3. Assist in conducting training with social work interns as a group and individually.
  4. Be an ongoing resource and coach for interns throughout their internship experience.

This is not a full description of job duties and responsibilities and additional duties may be assigned by the Director of Care Services and SALT's Leadership Team.
Requirements
Qualifications:
Requirements
  • Must have a Bachelor in Social Work (BSW) or equivalent degree
  • Masters Preferred
  • Excellent verbal and written communication skills
  • Strong problem-solving and interpersonal skills
  • Organized accurate, thorough, detail-oriented, and able to monitor work for quality
  • Intermediate level with MS Office Suite and Google Docs

Preferences
  • Experience in working with the homeless population

Physical Requirements
  • Ability to lift to 50 pounds
  • Ability to stand, walk, sprint, run, and patrol for extended periods
  • Must hear and see well (either naturally or with correction)
  • Must be able to bend, stoop, squat, kneel, push, pull, and reach overhead
  • A considerable amount of time making repetitive motions
  • Work in a fast-paced environment with frequent interactions with customers
  • Ability to function with frequent temperature changes between indoors and out
  • Work in various weather conditions, including heat, cold, and rain
  • Stand and walk continuously for up to 8-10 hours during a shift while providing customer care
  • Considerable amount of time using a telephone and computer
  • Sit at a desk and use a computer for extended periods to perform data entry and

administrative tasks
  • Answer phone calls and communicate with colleagues and clients verbally throughout

the day
  • Use hands and fingers for typing and operating office equipment, such as printers

and scanners
  • Use hands and fingers for precise mouse movements and keyboard shortcuts
  • Review and analyze printed materials for accuracy and quality
  • Attend meetings and collaborate with team members in various office settings
  • Collaborate with colleagues and communicate professionally in person and via email
  • Sit at a workstation and use a computer to respond to customer inquiries and resolve

issues
  • Use a headset to communicate with customers over the phone for extended periods
  • Navigate between multiple software systems to access customer information
  • Occasionally stand and walk within the office to consult with supervisors or assist

colleagues
  • Attend meetings and collaborate with team members when needed

EEO Statement
SALT Outreach, Inc. provides equal employment opportunities to all employees and
applicants for employment and prohibits discrimination and harassment of any type
without regard to race, color, religion, age, sex, national origin, disability status,
genetics, protected veteran status, sexual orientation, gender identity or expression, or
any other characteristic protected by federal, state, or local laws.
Drug-Free Workplace Program Statement
SALT Outreach, Inc. is dedicated to maintaining a safe and drug-free workplace. We
strictly prohibit the use, possession, sale, or distribution of illegal drugs or unauthorized
controlled substances on our premises or during work hours and prohibits team members and volunteers from reporting to work, working, or being present on company premises while under the influence of alcohol, illegal drugs, or other unauthorized substances, or with measurable quantities of alcohol, illegal drugs or other unauthorized substances present in the body. We reserve the right to conduct random drug tests of all our team members and volunteers. Violation of this policy, including a positive drug test, may lead to disciplinary action, up to and including termination.
Salary Description
22.00

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