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Content Critical Solutions specializes in creating seamless, end-to-end solutions securely and accurately. The company prides itself on delivering personalized, high-impact communications that help its customers enhance their business performance and improve their revenue stream. Each day, CCS creates and distributes millions of statements, confirmations, invoices, checks, and other important documents on behalf of its customers. Key to its success is an innovative technology platform and an array of print output solutions, including offset, digital, and wide format.

Position Overview

Content Critical Solutions has an opportunity for an AI-focused Contractor or Intern to evaluate our current technology and business environment and help design and implement AI-driven workflows that improve operational efficiency, accuracy, and speed.

This role will focus on practical, applied AI, not academic theory. The successful candidate will work closely with CCS leadership, developers, and operational teams to identify automation opportunities, make actionable recommendations, and build working AI solutions where appropriate.

This role is well suited for:

• An AI contractor with hands-on implementation experience
• A graduate-level intern
• A strong undergraduate or summer intern with applied AI or data automation skills

Requirements

• Evaluate CCS’s current technical and business workflows to identify opportunities for:
  • Automation
  • Error reduction
  • Cycle-time improvement
  • Knowledge capture and documentation
• Make clear, practical recommendations for AI usage aligned with CCS’s business, security, and compliance requirements
• Design and build AI-enabled workflows, which may include:
  • Task automation
  • Data validation and enrichment
  • Intelligent document processing
  • AI-assisted development or support workflows
• Assist with proof-of-concept development and iterative improvements
• Work with developers and subject-matter experts to understand existing systems and processes
• Ensure solutions are:
  • Accurate
  • Explainable
  • Secure
  • Documented
• Produce clear documentation of:
  • Findings
  • Recommendations
  • Implemented solutions
• Provide regular status updates and demonstrations of progress

Required Skills & Experience

• Strong interest or experience in applied AI, automation, or intelligent systems
• Experience with or exposure to:
  • Python (preferred), JavaScript (preferred), MS SQL Server (preferred)
  • AI/ML frameworks or APIs
  • Workflow automation concepts
• Ability to understand real-world business processes and translate them into technical solutions
• Strong analytical, problem-solving, and documentation skills
• Ability to work independently and proactively with minimal supervision
• Effective written and verbal communication skills

Preferred / Nice-to-Have Experience

• Experience working with:
  • Enterprise data (files, databases, structured/unstructured data)
  • Document processing or data pipelines
• Familiarity with:
  • APIs
  • SQL or data querying
  • Cloud AI services
  • Low-code / automation tools
• Experience evaluating AI risks, accuracy, and limitations
• Exposure to regulated or compliance-driven environments

Engagement Details

• Engagement Type: Contract, Intern, or Summer Intern (flexible)
• Duration: Based on scope and availability
• Schedule: Flexible, coordinated with CCS team
• Work Location: Hybrid remote / Moonachie, NJ preferred or occassionally
• Compensation: Competitive, based on experience and engagement type

What Success Looks Like

• Clear identification of high-impact AI use cases within CCS
• Practical, usable AI workflows—not demos that sit unused
• Measurable improvements in efficiency, accuracy, or turnaround time
• Well-documented solutions that CCS can maintain and extend

Equal Opportunity Employer

The Company is an equal opportunity employer, where employment is based upon personal capabilities and qualifications, in compliance with all applicable federal, state, and local fair employment practices laws. The Company strictly prohibits and does not tolerate discrimination against employees, applicants, interns, or any other covered persons because of age, race, creed, color, religion, sex, including pregnancy, gender, actual or perceived gender identity or expression, transgender status, actual or perceived sexual orientation, national origin, alienage or citizenship status, marital status, familial status, caregiver status, military status, including past, current, or prospective service in the uniformed services, genetic information, status as a victim of domestic violence status, actual or perceived physical or mental disability or any other protected characteristic as established by applicable law.

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