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Springhill Suites Jobs in Indiana (NOW HIRING)

SpringHill Suites

Housekeeper

Munster, IN · On-site

$13.75 - $17.50/hr

POSITION SUMMARY : Cleans guest rooms, hallways, and other assigned areas, maintaining established quality standards. PRIMARY RESPONSIBILITIES: * Reports to work on time when scheduled * Receives ...

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Springhill Suites information

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$7

$13

$16

How much do springhill suites jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for springhill suites in Indiana is $13.11, according to ZipRecruiter salary data. Most workers in this role earn between $11.88 and $14.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Springhill Suites Front Desk Associate, and why are they important?

To excel as a Springhill Suites Front Desk Associate, you need strong customer service skills, attention to detail, and preferably a high school diploma or equivalent. Familiarity with property management systems (such as Marriott's proprietary software), reservation platforms, and standard office equipment is typically required. Outstanding interpersonal skills, problem-solving abilities, and a friendly demeanor help create positive guest experiences and resolve issues efficiently. These competencies are vital for ensuring guest satisfaction, smooth hotel operations, and maintaining the brand's reputation.

What is the difference between Springhill Suites vs Housekeeping Supervisor?

AspectSpringhill SuitesHousekeeping Supervisor
Primary RoleHotel guest service and hospitality managementOversees housekeeping staff and maintains cleanliness standards
Required CredentialsHigh school diploma or equivalent; hospitality experience preferredHigh school diploma; experience in housekeeping or hospitality
Work EnvironmentFront desk, guest rooms, common areas in hotelsHotel housekeeping departments, staff management
Industry UsageHospitality, hotel chainsHospitality, hotel chains

Springhill Suites is a hotel brand focusing on guest experience, while a Housekeeping Supervisor manages cleaning staff and ensures cleanliness standards. Both roles are integral to hotel operations but differ in responsibilities and focus areas.

What are the typical responsibilities of a front desk agent at Springhill Suites, and how do they contribute to guest satisfaction?

As a front desk agent at Springhill Suites, your primary responsibilities include welcoming guests, managing check-in and check-out procedures, answering questions about hotel amenities, and promptly addressing guest requests or concerns. You also coordinate with housekeeping and maintenance teams to ensure rooms are ready and any guest issues are resolved efficiently. Your role is pivotal in creating a positive first impression and ensuring guests have a comfortable, enjoyable stay, which directly contributes to overall guest satisfaction and hotel reputation.

What are Springhill Suites employees responsible for?

Springhill Suites employees are responsible for providing guests with a comfortable and enjoyable stay at the hotel. Their roles can range from front desk staff assisting with check-in and reservations, to housekeeping ensuring rooms are clean and well-stocked, and maintenance staff keeping hotel facilities in good condition. Employees are expected to deliver excellent customer service, address guest needs promptly, and maintain a welcoming atmosphere throughout the property.
What cities in Indiana are hiring for Springhill Suites jobs? Cities in Indiana with the most Springhill Suites job openings:
Infographic showing various Springhill Suites job openings in Indiana as of June 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $27,268 per year, or $13.1 per hour.
Hotel Guest Service Agent - Part Time

Hotel Guest Service Agent - Part Time

JSK Hospitality LLC

Mishawaka, IN • On-site

$13.50 - $15.50/hr

Part-time

Posted 7 hours ago

Job description

Hotel Guest Service Agent - Part Time
Location: SpringHill Suites
Mishawaka, IN 46545
We are seeking a friendly and professional Hotel Guest Service Representative to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a memorable stay.
Responsibilities
  • Greet and welcome guests upon arrival with a warm and professional demeanor.
  • Assist guests with check-in and check-out procedures efficiently and accurately.
  • Respond promptly to guest inquiries, requests, and complaints, ensuring guest satisfaction.
  • Provide information about hotel services, amenities, and local attractions.
  • Manage reservations and room assignments using the hotel’s property management system.
  • Coordinate with housekeeping and maintenance departments to ensure rooms are ready and issues are resolved quickly.
  • Handle billing and payment processing accurately.
  • Maintain a clean and organized front desk area.
  • Follow hotel policies and procedures to ensure safety and security of guests and staff.
  • Assist with other front desk duties as needed.
Qualifications
  • Previous experience in customer service or hospitality preferred.
  • Excellent communication and interpersonal skills.
  • Ability to remain calm and professional under pressure.
  • Strong organizational and multitasking abilities.
  • Proficiency with computer systems and reservation software.
  • Flexibility to work various shifts, including weekends and holidays.
Work Environment
This position requires standing for extended periods and working in a fast-paced environment. The Hotel Guest Service Representative will interact with guests, staff, and management regularly to ensure smooth hotel operations.
Join One of Northern Indiana's Leading Hospitality Groups
We are a rapidly expanding hospitality group in Northern Indiana, operating Marriott, Hilton, and IHG brands. With new properties in Kentucky and Mishawaka, we offer numerous opportunities for growth. If you’re passionate about service and career development, we promote from within and invest in our people—so you can build your future with us.
JSK Hospitality is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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