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Spothero Jobs (NOW HIRING)

SpotHero

Manager, Salesforce

Chicago, IL · On-site

$57.25 - $75.75/hr

SpotHero is a parking reservation marketplace that helps drivers find and reserve parking at thousands of lots and garages. They are seeking a Manager, Salesforce who will lead the Salesforce team ...

SpotHero

Sales Operations Specialist

Chicago, IL · On-site

At SpotHero, we work as a team to empower people to get everywhere, easier! We're rapidly growing with the mission of bringing the parking industry into the future through technology. Drivers across ...

SpotHero

Sales Operations Specialist

Chicago, IL · On-site

At SpotHero, we work as a team to empower people to get everywhere, easier! We're rapidly growing with the mission of bringing the parking industry into the future through technology. Drivers across ...

SpotHero

Manager, Salesforce

Chicago, IL · On-site

$57.25 - $75.75/hr

SpotHero is a parking reservation marketplace that helps drivers find and reserve parking at thousands of lots and garages in all major cities. The Manager, Salesforce will lead the Salesforce team ...

SpotHero

Manager, Salesforce

Chicago, IL · On-site

$57.25 - $75.75/hr

SpotHero is a parking reservation marketplace that helps drivers find and reserve parking at thousands of lots and garages in all major cities. The Manager, Salesforce will lead the Salesforce team ...

SpotHero

Manager, Salesforce

Chicago, IL · On-site

$57.25 - $75.75/hr

SpotHero is a parking reservation marketplace that helps drivers find and reserve parking at thousands of lots and garages in all major cities. The Manager, Salesforce leads the Salesforce team ...

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Spothero information

What are some common challenges faced by a Customer Support Representative at SpotHero, and how can new hires prepare for them?

Customer Support Representatives at SpotHero often navigate high volumes of inquiries, especially during peak travel times or special events. A key challenge is balancing prompt, empathetic service with accurate problem-solving, as customers may be frustrated by parking issues or technical glitches. New hires can prepare by familiarizing themselves with SpotHero’s platform, practicing active listening, and developing strong communication skills. Collaboration with teammates and other departments is essential to resolve complex issues efficiently and ensure a positive customer experience.

What is Spothero and what does the company do?

Spothero is a digital parking platform that helps drivers find, reserve, and pay for parking spaces online or through their mobile app. The company partners with parking garages, lots, and valet services to offer users convenient and often discounted parking in cities across the United States and Canada. Spothero aims to make parking easier, reduce the stress of finding a spot, and save users both time and money. The platform is especially popular among urban drivers, commuters, and event-goers looking for guaranteed parking.

What is the difference between Spothero vs Parking Attendant?

AspectSpotheroParking Attendant
Required CredentialsNone specific, online platform experience helpfulMay require a valid driver's license or parking certification
Work EnvironmentOnline platform coordinating parking reservations, often flexiblePhysical presence at parking lots or garages, customer service
Employer & Industry UsageUsed by parking management companies, app-based servicesEmployed directly by parking facilities or event venues
Search & Comparison IntentYes, for parking management jobs or platform rolesYes, for parking lot jobs or customer service roles

While Spothero primarily operates as an online parking reservation platform, a Parking Attendant works physically at parking locations providing customer service and managing parking spaces. Both roles involve parking industry knowledge, but Spothero focuses on digital coordination, whereas Parking Attendants are on-site staff.

What are the key skills and qualifications needed to thrive as a SpotHero Software Engineer, and why are they important?

To thrive as a Software Engineer at SpotHero, you generally need strong programming skills (such as Java, Python, or JavaScript), problem-solving abilities, and a degree in computer science or related field. Experience with cloud platforms (like AWS), version control systems (Git), and familiarity with agile methodologies are typically required. Excellent communication, teamwork, and adaptability help you collaborate effectively and respond to changing business needs. These skills and qualities are vital for delivering scalable, reliable technology solutions that drive SpotHero's parking platform.
What cities are hiring for Spothero jobs? Cities with the most Spothero job openings:
What states have the most Spothero jobs? States with the most job openings for Spothero jobs include:
What job categories do people searching Spothero jobs look for? The top searched job categories for Spothero jobs are:
Spothero jobs near you
Infographic showing various Spothero job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Manager, Salesforce

Manager, Salesforce

SpotHero

Chicago, IL • On-site

$57.25 - $75.75/hr

Full-time

Posted 26 days ago

Job description

Job Summary:
SpotHero is a parking reservation marketplace that helps drivers find and reserve parking at thousands of lots and garages. They are seeking a Manager, Salesforce who will lead the Salesforce team and manage the Salesforce platform, focusing on both technical development and team leadership.
Responsibilities:
• Own Salesforce architecture decisions: data modeling, SFDC Org strategy, integration patterns, and platform scalability.
• Write and review production-grade Apex code, including triggers, batch jobs, queueable methods, and platform events.
• Design and build Lightning Web Components (LWC) and custom UI solutions for complex business workflows.
• Architect and implement REST/SOAP API integrations between Salesforce and third-party systems (CCaaS, iPaaS, SpotHero's internal systems, etc.).
• Lead technical design sessions, document solution architectures, and establish development standards and coding best practices, including quality, observability, testing, security, and performance.
• Perform release management: manage sandbox environments, deployment pipelines (Salesforce CLI, CI/CD), and change sets.
• Evaluate and govern AppExchange solutions and third-party managed packages using a structured decision framework.
• Act as the final technical escalation point for complex Salesforce issues, root cause analyses, and platform outages.
• Maintain thorough technical and functional documentation for all Salesforce solutions in Confluence.
• Hire, onboard, and develop a team of Salesforce Administrators and Developers; set clear expectations and growth paths.
• Run regular 1:1s, performance reviews, build individual development plans, and hold career development conversations; identify coaching opportunities and training needs.
• Define, maintain, prioritize, and deliver the quarterly Salesforce roadmap in partnership with the Senior Director, Product, Operator League and cross-functional stakeholders.
• Translate business priorities into sprint-ready technical work; own ticket creation and hydration in Jira; run team planning, stand-ups, and retrospectives.
• Foster a culture of ownership, technical excellence, and continuous improvement within the Salesforce team.
• Collaborate with Sales Enablement to build SFDC training programs that drive end-user adoption across Marketplace teams.
• Manage vendor relationships with Salesforce (Support, Account Manager, Solution Engineer) and SaaS integration partners.
• Build and enforce a security and governance framework: profiles, permission sets, field-level security, connected apps, sharing rules, and audit trails.
Qualifications:
Required:
• Bachelor's Degree in Computer Science, Information Systems, or equivalent experience.
• 7+ years of Salesforce experience, with at least 3 years of hands-on Apex / LWC development in production environments.
• 2+ years leading, managing, or mentoring a team of Salesforce professionals (admins, developers, or both).
• Deep expertise across all three Salesforce disciplines: Architecture: org design, data modeling, integration patterns, governor limits.
• Development: Apex (OOP, async, test frameworks), LWC, SOQL/SOSL, REST/SOAP APIs, platform events.
• Administration: flows, process automation, profiles/permission sets, reports/dashboards, security model.
• Salesforce Platform Developer I (PD1) required; Platform Developer II (PD2) and/or Application Architect strongly preferred.
• Salesforce Admin Certification (ADM201) required; additional certifications (Advanced Admin, System Architect) a strong plus.
• Proven track record designing and delivering enterprise-scale Salesforce integrations using REST/SOAP APIs and middleware platforms.
• Hands-on experience with Salesforce DevOps tooling: Salesforce CLI, Git, CI/CD pipelines (GitHub Actions, Copado, Gearset, or equivalent).
• Strong command of relational database design and SQL; experience querying data warehouses alongside Salesforce data.
• Demonstrated ability to run technical roadmap planning and prioritize competing demands across multiple stakeholder groups.
Preferred:
• Experience with Contact Center as a Service (CCaaS) platforms (Talkdesk, Genesys, Five9) and their Salesforce integrations.
• Familiarity with low-code integration (IPaaS) tools (Retool, MuleSoft, Workato, Zapier) connected to Salesforce.
• Experience in marketplace or SaaS environments.
• Salesforce Marketing Cloud, Experience Cloud, or Revenue Cloud development experience.
• Exposure to Salesforce Health Check, Shield, or Event Monitoring for enterprise governance.
Company:
SpotHero is a consumer marketplace and mobility platform for off-street parking. Founded in 2011, the company is headquartered in Chicago, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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