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Sports Ticketing Jobs in Indiana (NOW HIRING)

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Sports Ticketing information

See Indiana salary details

$23.3K

$45.8K

$69.9K

How much do sports ticketing jobs pay per year?

As of Aug 16, 2026, the average yearly pay for sports ticketing in Indiana is $45,780.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,600.00 and $54,700.00 per year, depending on experience, location, and employer.

What is a sports ticketing?

A Sports Ticketing job involves managing the sale, distribution, and customer service aspects of tickets for sporting events. Professionals in this role handle ticket reservations, pricing strategies, and seating arrangements while ensuring a smooth purchasing experience for fans. They may work for sports teams, stadiums, or ticketing agencies and use specialized software to manage sales and attendance data. Strong customer service, communication, and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in sports ticketing, and why are they important?

To thrive in Sports Ticketing, you need strong organizational skills, attention to detail, and a solid understanding of ticketing processes, often backed by experience or education in sports management or customer service. Familiarity with ticketing software such as Ticketmaster, Paciolan, or other CRM and point-of-sale systems, as well as knowledge of digital ticket platforms, is essential. Exceptional customer service skills, clear communication, and the ability to troubleshoot quickly help set candidates apart. These competencies ensure accurate sales, smooth event entry, and high levels of customer satisfaction in a fast-paced, high-volume environment.

What does a sports ticketing do?

In a Sports Ticketing role, your day-to-day tasks often include processing ticket sales, handling customer inquiries, managing guest lists, and resolving any ticket-related issues or discrepancies. You will also coordinate with event organizers, box office staff, and IT teams to ensure seamless integration between ticketing systems and venue access. Expect to handle both in-person and online ticketing channels, depending on the organization. Attention to deadlines, especially around game days or major events, is crucial as these can be high-traffic periods requiring quick and accurate service.

What are the most commonly searched types of Sports Ticketing jobs in Indiana?

The most popular types of Sports Ticketing jobs in Indiana are:

What are popular job titles related to Sports Ticketing jobs in Indiana?

For Sports Ticketing jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Sports Ticketing jobs in Indiana look for?

The top searched job categories for Sports Ticketing jobs in Indiana are:

Sports Ticketing jobs near you
Infographic showing various Sports Ticketing job openings in Indiana as of August 2026, with employment types broken down into 42% Full Time, and 58% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,780 per year, or $22 per hour.

Senior Director of Ticket Strategy, Operations & Technology

Indianapolis Colts

Indianapolis, IN • On-site

Full-time

Posted 19 days ago

Job description

The Indianapolis Colts are seeking an experienced Senior Director of Ticket Strategy, Operations, and Technology serves as the strategic leader of the Indianapolis Colts ticketing infrastructure, technology ecosystem, operational governance, and business transformation initiatives. This position will be responsible for developing and executing long-term ticketing technology adoption and utilization, overseeing ticketing platform strategy, managing vendor relationships, ensuring operational scalability, and aligning ticketing operations with organizational revenue objectives. The role will serve as the primary strategic liaison between Ticketing, Analytics & Digital Innovation (ADI), Technology, Finance, Stadium Operations, and external ticketing partners.
HIRING MANAGER
Vice President of Ticket Sales and Service
DIRECT REPORTS
Senior Director of Ticket Operations
RESPONSIBILITIES
Strategic Leadership & Innovation
  • Develop and execute the long-term ticketing strategy and technology roadmap.
  • Identify opportunities to improve operational efficiency, fan experience, ticket utilization, compliance, and revenue generation.
  • Lead ticketing transformation initiatives and organizational change management.
  • Evaluate emerging technologies and recommend future-state ticketing solutions.

Technology & Platform Governance
  • Own the primary and secondary ticketing partner relationship and all ticketing platform partnerships.
  • Oversee third-party ticketing technologies including FEVO, Spinzo, TicketManager, and future platforms.
  • Lead future ticketing platform evaluations, contract negotiations, and migration initiatives.
  • Establish technology governance standards and operational requirements.
  • Partner with Technology and ADI on integrations and digital initiatives.

Inventory & Manifest Governance
  • Serve as executive owner of Colts ticket manifest strategy and governance.
  • Oversee inventory management standards across season tickets, group tickets, premium seating, parking, and postseason events.
  • Ensure inventory structures support organizational sales and service objectives.
  • Partner with ADI to operationalize pricing and inventory strategies.

Finance & Compliance
  • Serve as executive liaison for all ticketing financial operations.
  • Oversee season ticket reconciliation processes.
  • Ensure compliance with payment processing standards and financial controls.
  • Maintain accountability for ticketing-related audit readiness and reporting.

Parking & Event Strategy
  • Oversee parking strategy, governance, and vendor relationships.
  • Establish operational standards for parking inventory, reporting, and fulfillment.
  • Support major event planning and execution strategies.

Vendor & Cross-Functional Leadership
  • Lead relationships with ticketing vendors and external partners.
  • Partner with Sales, Membership Services, Premium, Marketing, Stadium Operations, and Finance.
  • Collaborate with ADI to ensure analytics and reporting insights are translated into operational action plans.

Success Measures
  • Successful implementation of strategic initiatives.
  • Ticketing technology adoption and utilization.
  • Operational scalability and efficiency improvements.
  • Vendor performance and relationship management.
  • Stakeholder satisfaction.
  • Ticketing platform effectiveness.
  • Revenue enablement support.

QUALIFICATIONS
  • 10+ years of ticketing, operations, technology, or sports business experience.
  • 5+ years of leadership experience.
  • Extensive Ticketmaster/Archtics experience preferred.
  • Experience managing ticketing technology platforms and vendor relationships.
  • Experience leading major operational projects or platform migrations.
  • Strong project management, communication, and organizational skills.
  • Ability to lead cross-functional initiatives in a fast-paced environment.
  • Ability to work all home Colts games, other stadium events, nights/weekends and keep a flexible schedule.

Responsibilities and qualifications may change at any time with or without notice.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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