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Job Announcement 20260213 Front Desk Receptionist I- Museum CLOSING DATE: Open Until Filled
APPLY ONLINE AT LONGMONTCOLORADO.GOV/JOBS
Department: Community Enrichment
Division: Museum
Hiring Rate: $16.43/hour
Various shifts
Weekends, weekdays, evenings and holidays required
Part Time Temporary
Benefits include:
Benefits required by law are included such as Jury & Witness Duty, Sick Leave, Social Security, and Medicare.
Open Until Filled positions may close without advance notice. To be considered, please apply as soon as possible.
Definition: Under the supervision of the Visitor Services Manager, performs a wide variety of visitor services including public contact, information, sales, security, and assistance with administrative duties. Evening and weekend hours are required.
Principal Duties: • Serve as primary customer service contact by greeting the public, answering front desk
phone, promoting Museum activities, and providing general information about Museum exhibits, programs, and events.
• Conduct retail sales transactions. • Assist the public through knowledgeable and tactful questioning.
• Perform data entry of box office ticket sales and program registrations for phone and walk-in enrollments. Maintain/update reference binders, record data of daily museum visitation, manage Teacher Trunk rentals, and prepare bulk mailings.
• Schedule tours for school and community groups. • Open, close and secure the Museum and assist staff with preparation for special events. • Work in partnership with other front desk receptionists and facility managers. Attend and
participate in staff meetings and/or trainings. • Maintain a clean and orderly front entrance. • Check galleries periodically to encourage proper guest behavior throughout the shift.
Reset and prepare galleries for guests at the end of each shift. • Prevent guests from leaving facility with open alcohol. • Address renter requests and questions as needed. • Observe, follow and enforce established policies and procedures for Visitor Services. • Performs essential duties and additional tasks in a manner which enhances City
Attributes.
Working Environment: Work is generally performed in standard office environment. Frequent use of technical office equipment including personal computer, document preparation equipment and telephones. May involve the ability to move 15 -20 pounds, mobility through diverse work environments, and frequent exposure to stress associated with varied and complex tasks. May be required to work long or non-traditional hours to fulfill organizational needs, projects, or special circumstances. Exposure to frequent interruptions.
Qualifications: Experience as a receptionist or general office experience working with the public. Proficiency and speed in using personal computer and working knowledge of data entry and word processing. Must be a minimum of 21 years of age. First Aid, CPR/AED certifications desired. Special Qualifications: Bilingual in English/Spanish preferred. We're committed to building a team that reflects the diversity of the communities we serve. The City may consider an equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications, and encourages all candidates to apply and help us achieve our goal of creating an inclusive and equitable workplace.
Selection The selection process will include complete job description review, personal interview, background investigation, criminal background check, and substance screening.
DEADLINE: Open Until Filled
An ONLINE APPLICATION is required. This job is Open Until Filled. The online application process is available for this position on our website at www.longmontcolorado.gov/jobs. Resumes will be accepted in lieu of the full City Application; however, they must be submitted via the City application site for consideration. Open Until Filled positions may close without advance notice. To be considered, please apply as soon as possible. For more information, call (303) 651-8609.
The City of Longmont is an equal opportunity employer. The City affirms its commitment to diversity and to complying
with all applicable federal, state, and local laws regarding nondiscrimination in employment. The City will not
discriminate against any person in recruiting, examining, appointing, hiring, training, placement, termination, layoffs,
recall, transfer, leave of absence, promoting, compensating, retaining, disciplining, or any other personnel action on
the basis of age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, national origin,
ancestry, genetic information, marital status, veteran status, status with regard to public assistance, physical or mental
disability, or any other characteristic protected by federal, state, or local law, except when any of these categories
constitutes a bona fide occupational qualification (i.e., an actual qualification for performing a job). If you need special
assistance in the selection process, please contact the Human Resources Department in advance to make
arrangements.
AN EQUAL OPPORTUNITY EMPLOYER
ALL CITY OF LONGMONT FACILITIES ARE SMOKE FREE