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Spectrum Jobs in Novi, MI (NOW HIRING)

SPECTRUM

Retail Sales Specialist

Fenton, MI

$18/hr

As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in ...

SPECTRUM

Retail Sales Specialist - Part-Time

Fenton, MI · On-site

$18/hr

As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in ...

SPECTRUM

Retail Sales Specialist

Livonia, MI · On-site

$18/hr

As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in ...

SPECTRUM

Retail Sales Specialist

Novi, MI · On-site

$18/hr

As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in ...

Spectrum Business

Manager, Mid Market Sales

Livonia, MI · On-site

As Manager, Mid Market Sales at Spectrum, you will lead Account Executives and Account Managers to consistently exceed sales goals, optimize team production and nurture customer relationships. Your ...

Total Spectrum

Behavior Technician

Sterling Heights, MI · On-site

$17 - $22.25/hr

As a Behavior Technician at Total Spectrum, you'll have the exciting role of helping children with autism learn, grow, and build communication, socialization, and self-help skills through a form of ...

Total Spectrum

Behavior Technician

Sterling Heights, MI · On-site

$17 - $22.25/hr

As a Behavior Technician at Total Spectrum, you'll have the exciting role of helping children with autism learn, grow, and build communication, socialization, and self-help skills through a form of ...

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Spectrum information

What are Spectrum jobs?

Spectrum jobs refer to employment positions at Spectrum, a telecommunications company that provides internet, television, and phone services across the United States. Jobs at Spectrum span a wide range of roles, including customer service representatives, field technicians, sales associates, network engineers, IT specialists, and corporate positions. Working at Spectrum typically offers competitive pay, benefits, and opportunities for career growth. Employees often receive training and support to advance within the company, making it a popular choice for those seeking stable employment in the telecommunications industry.

What are the key skills and qualifications needed to thrive as a Spectrum technician?

To thrive as a Spectrum Technician, you need a solid understanding of electronics, telecommunications systems, and troubleshooting, typically supported by a high school diploma or associate degree in a related field. Familiarity with cable testing equipment, signal analyzers, and industry certifications such as SCTE or CompTIA are often required. Strong customer service, problem-solving abilities, and effective communication make technicians stand out when working with clients in the field. These skills ensure reliable service installations, prompt issue resolution, and high customer satisfaction in a technically demanding environment.

What are some common challenges faced by customer service representatives at Spectrum, and how can new hires best prepare for them?

Customer Service Representatives at Spectrum often encounter challenges such as handling a high volume of customer inquiries, managing difficult or upset customers, and staying updated with frequent changes in products and services. New hires can best prepare by developing strong communication and problem-solving skills, familiarizing themselves with Spectrum’s offerings, and utilizing available training resources. Additionally, seeking support from experienced colleagues and participating in team meetings can help new employees adapt more quickly and deliver excellent service.

What is the difference between Spectrum vs Cable Technician?

AspectSpectrumCable Technician
CredentialsHigh school diploma, technical training, certificationsHigh school diploma, technical training, certifications
Work EnvironmentOffice, customer sites, technical facilitiesCustomer homes, technical sites
Industry UsageTelecommunications, internet, TV servicesTelecommunications, cable TV installation and repair
Common Search IntentCompany-specific roles, service provider jobsInstallation, troubleshooting, repair jobs

Both Spectrum and Cable Technician roles require similar credentials and work environments, focusing on telecommunications and cable services. Spectrum is a specific company, while Cable Technician is a broader job title used across multiple providers. The roles often overlap in duties like installation and troubleshooting, but Spectrum positions are tied to the company's specific operations and policies.

Is Spectrum a good job to work for?

Spectrum offers a range of roles, including customer service, technical support, and installation positions, often requiring strong communication and technical skills. Employee experiences vary, with some citing good benefits and opportunities for advancement, while others mention demanding schedules and high performance expectations.

What cities near Novi, MI are hiring for Spectrum jobs?

Cities near Novi, MI with the most Spectrum job openings:

Spectrum jobs near you
Infographic showing various Spectrum job openings in Novi, MI as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Mid Market Account Executive, Spectrum Business

Spectrum Business

Livonia, MI • On-site

Full-time

This job post has expired 4 days ago. Applications are no longer accepted.

Spectrum rating

7.9

Company rating: 7.9 out of 10

Based on 615 frontline employees who took The Breakroom Quiz

30th of 101 rated telecommunications companies

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Looking for a role where your consultative sales expertise and drive for results can make a real impact? As a Mid Market Account Executive at Spectrum, you will engage business clients to deliver tailored voice, data and video solutions, guiding them toward smarter communication strategies within your designated territory. Your efforts will strengthen client relationships and fuel Spectrum’s growth in the enterprise space. 


How You Will Make an Impact 

  • Conduct consultative needs analysis with prospective clients to develop tailored product solutions 
  • Design and present compelling sales proposals and product presentations for small, medium and large businesses 
  • Achieve monthly revenue quotas by driving data, phone and video sales within your sales territory 
  • Generate leads by initiating telephone outreach, making cold call visits and networking at industry events 
  • Qualify new leads and coordinate site surveys, submitting return on investment analyses to sales management 
  • Maintain accurate sales databases to track activity and customer information 
  • Collaborate with Account Management and business services teams to ensure seamless handoff of sold accounts and ongoing client retention 
  • Participate in sales meetings and training sessions to enhance your skills 

Working Conditions 

  • Office-based role  

What You Will Bring to Spectrum 

Required Qualifications 

Education 

  • High school diploma or general education degree required (GED) 

Experience 

  • Experience in a consultative sales role  

Skills 

  • Read, write, speak and understand English 
  • Working knowledge of computer networking, LAN and WAN technologies, high-capacity and fiber-connected networks 
  • Proven networking, negotiation and closing abilities 
  • Valid and active State driver’s license with safe driving record 

Preferred Qualifications 

Education 

  • Bachelor’s degree in a business-related field  

Experience 

  • 3+ years of sales experience exceeding revenue quotas, preferably selling data, voice or video solutions in the telecommunications B2B industry 

Skills 

  • Strong experience using CRM systems such as SalesForce 
  • Proficiency with Microsoft Excel, Word, PowerPoint and Outlook 

#LI-WJ1
SCM230 2026-80217 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

What You Will Bring to Spectrum 

Required Qualifications 

Education 

  • High school diploma or general education degree required (GED) 

Experience 

  • Experience in a consultative sales role  

Skills 

  • Read, write, speak and understand English 
  • Working knowledge of computer networking, LAN and WAN technologies, high-capacity and fiber-connected networks 
  • Proven networking, negotiation and closing abilities 
  • Valid and active State driver’s license with safe driving record 

Preferred Qualifications 

Education 

  • Bachelor’s degree in a business-related field  

Experience 

  • 3+ years of sales experience exceeding revenue quotas, preferably selling data, voice or video solutions in the telecommunications B2B industry 

Skills 

  • Strong experience using CRM systems such as SalesForce 
  • Proficiency with Microsoft Excel, Word, PowerPoint and Outlook 
Employment Type: Full Time

What Spectrum employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Spectrum logo

About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US

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