ZipRecruiter

Log In

1

Spectrum Jobs in Bethlehem, PA (NOW HIRING)

Spectrum Vascular

Customer Service Representative

Allentown, PA · On-site

$15.75 - $21.50/hr

Spectrum Vascular is a leading innovator in vascular access solutions, committed to delivering excellence and advancing patient care. As a key member of our team, the Customer Service Representative ...

Spectrum Vascular

Customer Service Representative

Allentown, PA · On-site

$15.75 - $21.50/hr

Spectrum Vascular is a leading innovator in vascular access solutions, committed to delivering excellence and advancing patient care. As a key member of our team, the Customer Service Representative ...

Spectrum Vascular

A/R Cash Application Analyst

Warren, NJ

$25 - $31.75/hr

About Spectrum Vascular Spectrum Vascular is an innovative medical device company focused on vascular access and medication management. Our mission is to improve the lives of patients worldwide by ...

Spectrum Vascular

A/R Cash Application Analyst

Warren, NJ

$25 - $31.75/hr

About Spectrum Vascular Spectrum Vascular is an innovative medical device company focused on vascular access and medication management. Our mission is to improve the lives of patients worldwide by ...

Spectrum Vascular

A/R Cash Application Analyst

Warren, NJ · On-site

$25 - $31.75/hr

About Spectrum Vascular Spectrum Vascular is an innovative medical device company focused on vascular access and medication management. Our mission is to improve the lives of patients worldwide by ...

Spectrum Vascular

ERP Lead - QAD

Warren, NJ

$16.50 - $19.50/hr

About Spectrum Vascular Spectrum Vascular is an innovative medical device company focused on vascular access and medication management. Our mission is to improve the lives of patients worldwide by ...

Spectrum Vascular

ERP Lead - QAD

Warren, NJ

$16.50 - $19.50/hr

About Spectrum Vascular Spectrum Vascular is an innovative medical device company focused on vascular access and medication management. Our mission is to improve the lives of patients worldwide by ...

Spectrum Vascular

ERP Lead - QAD

Warren, NJ · On-site

$16.50 - $19.50/hr

About Spectrum Vascular Spectrum Vascular is an innovative medical device company focused on vascular access and medication management. Our mission is to improve the lives of patients worldwide by ...

next page

Showing results 1-20

All JobsSpectrum JobsSpectrum Jobs in Bethlehem, PA

Spectrum information

What are Spectrum jobs?

Spectrum jobs refer to employment positions at Spectrum, a telecommunications company that provides internet, television, and phone services across the United States. Jobs at Spectrum span a wide range of roles, including customer service representatives, field technicians, sales associates, network engineers, IT specialists, and corporate positions. Working at Spectrum typically offers competitive pay, benefits, and opportunities for career growth. Employees often receive training and support to advance within the company, making it a popular choice for those seeking stable employment in the telecommunications industry.

What are the key skills and qualifications needed to thrive as a Spectrum technician?

To thrive as a Spectrum Technician, you need a solid understanding of electronics, telecommunications systems, and troubleshooting, typically supported by a high school diploma or associate degree in a related field. Familiarity with cable testing equipment, signal analyzers, and industry certifications such as SCTE or CompTIA are often required. Strong customer service, problem-solving abilities, and effective communication make technicians stand out when working with clients in the field. These skills ensure reliable service installations, prompt issue resolution, and high customer satisfaction in a technically demanding environment.

What are some common challenges faced by customer service representatives at Spectrum, and how can new hires best prepare for them?

Customer Service Representatives at Spectrum often encounter challenges such as handling a high volume of customer inquiries, managing difficult or upset customers, and staying updated with frequent changes in products and services. New hires can best prepare by developing strong communication and problem-solving skills, familiarizing themselves with Spectrum’s offerings, and utilizing available training resources. Additionally, seeking support from experienced colleagues and participating in team meetings can help new employees adapt more quickly and deliver excellent service.

What is the difference between Spectrum vs Cable Technician?

AspectSpectrumCable Technician
CredentialsHigh school diploma, technical training, certificationsHigh school diploma, technical training, certifications
Work EnvironmentOffice, customer sites, technical facilitiesCustomer homes, technical sites
Industry UsageTelecommunications, internet, TV servicesTelecommunications, cable TV installation and repair
Common Search IntentCompany-specific roles, service provider jobsInstallation, troubleshooting, repair jobs

Both Spectrum and Cable Technician roles require similar credentials and work environments, focusing on telecommunications and cable services. Spectrum is a specific company, while Cable Technician is a broader job title used across multiple providers. The roles often overlap in duties like installation and troubleshooting, but Spectrum positions are tied to the company's specific operations and policies.

Is Spectrum a good job to work for?

Spectrum offers a range of roles, including customer service, technical support, and installation positions, often requiring strong communication and technical skills. Employee experiences vary, with some citing good benefits and opportunities for advancement, while others mention demanding schedules and high performance expectations.

What cities near Bethlehem, PA are hiring for Spectrum jobs?

Cities near Bethlehem, PA with the most Spectrum job openings:

Spectrum jobs near you
Infographic showing various Spectrum job openings in Bethlehem, PA as of August 2026, with employment types broken down into 70% Full Time, 25% Part Time, and 5% Contract. Highlights an 100% In-person job distribution.

Customer Service Representative

Spectrum Vascular

Allentown, PA

$15.75 - $21.50/hr

Full-time

Re-posted 17 hours ago

Job description

Spectrum Vascular is a leading innovator in vascular access solutions, committed to delivering excellence and advancing patient care. As a key member of our team, the Customer Service Representative will be primarily responsible for supporting our hospital and clinical customers, including our Direct and Distributor partners, ensuring accurate and timely order processing, and helping resolve inquiries with care and professionalism. Additional responsibilities include monitoring the company's Electronic Data Information (EDI) automatic order fulfillment system; including receiving, verifying and processing electronically submitted data. Reporting directly to the Manager of Customer Service, this role is crucial in ensuring our customers receive concierge-level service and fostering positive relationships that reflect Spectrum Vascular's commitment to quality and service.

Role Responsibilities:

Manage complex customer situations, responding promptly and effectively to address inquiries and resolve issues.

Receive and process orders for vascular access products and services via email, phone, and electronic systems.

Responsible for day-to-day monitoring, corrections and releasing of all purchase orders submitted via EDI and GFAX (fax orders converted to electronic transmission) in a timely manner to meet customer expectations.

Enter and update orders and account information with accuracy and urgency.

Maintain proper documentation on all orders containing processing exceptions and requiring approval.

Maintain proper documentation of customer phone interactions.

Collaborate closely with internal teams (sales, logistics, finance, regulatory affairs, quality assurance and marketing) to ensure seamless service and support.

Inform field representatives of customer issues and inquiries.

Provide timely responses to all inquiries from internal and external stakeholders.

Process product returns.

Service our EDI customers by facilitating relevant customer information as requested and needed.

Support hospitals and sales representatives with account setups and updates.

Apply comprehensive understanding of products, services, and organizational policies to daily work.

Role Competencies:

Excellent interpersonal and communication skills, both oral and written

Sharp attention to detail and ability to multitask

Exceptional organizational skills

Customer-focused and collaborative team player

Self-motivated and adaptable to changing priorities

Performs effectively under pressure

Proactive in identifying opportunities to improve service and processes

Ability to work independently and thrive in a fast-paced environment

Role Requirements

At least 2 years of experience in customer service, sales support and order processing (medical device industry experience preferred)

EDI experience within the GHX platform is a plus

Proficient in Microsoft Office

ERP system experience

Spectrum Vascular is an Equal Opportunity Employer and committed to creating a diverse and inclusive company culture. Spectrum Vascular does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion,
national origin, age, veteran status, or any other protected status under the law.

Apply