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Spectrum Technician Jobs in Raleigh, NC (NOW HIRING)

Field Operations

Field Technician

Morrisville, NC

$22/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

Field Operations

Field Technician

Henderson, NC

$22/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

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Spectrum Technician information

See Raleigh, NC salary details

$9

$25

$45

How much do spectrum technician jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for spectrum technician in Raleigh, NC is $25.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $31.60 per hour, depending on experience, location, and employer.

What does a Spectrum technician do?

A Spectrum technician installs, maintains, and repairs cable television, internet, and phone services for customers. They troubleshoot technical issues, set up equipment, and ensure service quality, often working in customers' homes or on-site at service locations. Technical skills, knowledge of networking, and safety certifications are typically required for this role.

What are Spectrum Technicians?

Spectrum Technicians are professionals who install, maintain, and troubleshoot telecommunications equipment and networks, particularly those related to cable, internet, and phone services. They often work for cable or telecommunications companies, ensuring that customers receive high-quality service. Their duties can include setting up new connections, diagnosing signal issues, and performing repairs either at customer locations or in the field. Spectrum Technicians also handle upgrades and may educate customers on how to use their services and equipment. This role requires technical knowledge, problem-solving skills, and excellent customer service abilities.

Is getting hired at Spectrum hard?

Spectrum Technician positions can be competitive, often requiring relevant technical skills, a valid driver's license, and the ability to pass background checks. Candidates with prior experience in telecommunications or technical certifications may have an advantage during the hiring process.

What are some common challenges Spectrum Technicians face in the field, and how can they be addressed?

Spectrum Technicians often encounter challenges such as troubleshooting complex signal issues, working in diverse environments (indoors and outdoors), and keeping up with evolving technology standards. Effective communication with customers and team members is essential for resolving issues efficiently. Staying updated on the latest diagnostic tools and participating in ongoing training can help technicians address these challenges and ensure high-quality service.

Is being a Spectrum technician hard?

Being a Spectrum technician involves technical tasks such as installing, repairing, and maintaining cable and internet services, often requiring physical activity and troubleshooting skills. The job can be physically demanding and may involve working in confined spaces or at heights, but it generally requires technical knowledge, certifications, and the ability to follow safety protocols.

What is the difference between Spectrum Technician vs Cable Installer?

AspectSpectrum TechnicianCable Installer
CertificationsTypically requires a valid driver’s license, basic technical certifications, and sometimes industry-specific trainingOften requires a driver’s license, basic electrical or technical certifications, and on-the-job training
Work EnvironmentIndoor and outdoor settings, including customer premises and service vansPrimarily outdoor, working at customer locations installing or repairing cables
Employer & Industry UsageMajor cable and internet providers like Spectrum, working on network maintenance and troubleshootingVarious cable companies, focusing on installation and service setup at customer sites

Both roles involve working with cable systems, but Spectrum Technicians focus more on troubleshooting, maintenance, and network issues, while Cable Installers primarily handle the physical setup and installation of cable services at customer locations.

What is the starting pay for Spectrum?

The starting pay for a Spectrum Technician typically ranges from $15 to $20 per hour, depending on location and experience. Entry-level technicians often receive additional benefits such as training and opportunities for advancement.

What are the key skills and qualifications needed to thrive as a Spectrum Technician, and why are they important?

A Spectrum Technician needs strong technical knowledge of telecommunications, troubleshooting skills, and typically a relevant associate degree or technical certification. Familiarity with signal meters, network analyzers, and diagnostic software is essential, as well as certifications like SCTE or CompTIA Network+. Excellent problem-solving, communication, and customer service abilities distinguish top performers in this role. These skills ensure effective installation, maintenance, and repair of communication systems, leading to reliable service and customer satisfaction.
What are popular job titles related to Spectrum Technician jobs in Raleigh, NC? For Spectrum Technician jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Spectrum Technician jobs in Raleigh, NC look for? The top searched job categories for Spectrum Technician jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Spectrum Technician jobs? Cities near Raleigh, NC with the most Spectrum Technician job openings:
Spectrum Technician jobs near you
Infographic showing various Spectrum Technician job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, and 5% Contract. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution, with an average salary of $52,766 per year, or $25.4 per hour.
Community Solutions Central Operations Specialist I

Community Solutions Central Operations Specialist I

SPECTRUM

Morrisville, NC • On-site

$22.30/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Spectrum rating

7.9

Company rating: 7.9 out of 10

Based on 611 frontline employees who took The Breakroom Quiz

31st of 96 rated telecommunications companies

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Seeking a role where you can help rapidly resolve network outages and ensure customers stay connected? As a Community Solutions Central Operations Specialist I, at Spectrum, you’ll monitor Managed Wi-Fi networks, triage alarms, support field technicians and drive swift ticket resolution. Your expertise will directly influence restoration times and enhance the efficiency of our fix agents, making a measurable difference in service reliability. 

Shift desired: Sun-Thurs, 2:00 pm-11:00 pm


How You’ll Make an Impact    

  • Monitor Managed Wi-Fi network performance and detect outages or impairments using alarms, telemetry and network topology data 
  • Investigate property equipment as alarms are received and create tickets to document issues, ensuring prompt action 
  • Communicate with customers via outbound calls and support calls from internal care teams to troubleshoot and resolve issues remotely 
  • Prioritize and stage severity levels based on outage investigations, managing multiple urgent trouble tickets simultaneously 
  • Proactively identify area problems using monitoring equipment and escalate significant events to Level 2 or Senior Specialists for review 
  • Dispatch technicians and collaborate with fix agents to minimize service interruptions and drive efficient restoration 
  • Set up phone call deflection and trouble call blocking for Managed Wi-Fi issues according to company standards, escalating and documenting issues that require additional coordination 

Working Conditions    

  • Office environment with a variable schedule that may include nights, weekends and holidays 

What You’ll Bring to Spectrum    


Required Qualifications    


Education    

  • Two-year degree or certificate with emphasis in telecommunications or IT 

Experience    

  • 2+ years of experience in a 24x7 Operations Center 
  • 2+ years of cable or telecommunications experience in field operations, HFC plant troubleshooting or maintenance technician roles 
  • 2+ years of experience in NOC, dispatch, call center or help desk support 

Skills    

  • Ability to read, write and speak English 
  • Knowledge of HFC network concepts, DOCSIS and end-user support principles 
  • Familiarity with Managed Wi-Fi tools and the ability to use them to troubleshoot basic issues 
  • Ability to collaborate effectively within a team environment 
  • Practical problem-solving skills and the ability to address situations with limited standardization 
  • Proficiency with desktop computer hardware and software monitoring tools for network performance analysis 
  • Ability to write routine reports and correspondence and produce reports outlining network trends 
  • Capability to distinguish and identify various colors for alarm state identification in current tools and software 

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COP113 2026-77461 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

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About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US

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