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Spectrum Spectrum Jobs in Pennsylvania (NOW HIRING)

Spectrum Vascular

Customer Service Representative

Allentown, PA · On-site

$15.75 - $21.50/hr

Spectrum Vascular is a leading innovator in vascular access solutions, committed to delivering excellence and advancing patient care. As a key member of our team, the Customer Service Representative ...

Spectrum Control

Assembler I $16.00 M-Th 6A-4P

Fairview, PA · On-site

$14.25 - $17.75/hr

At Spectrum Control, most departments operate on a 4-day, 10-hour work schedule in exchange for a 3-day weekend . We offer competitive wages and PTO, plus our benefits begin on day 1 of employment.

Merck & Co.

In addition to mass spectrometry skills, we are also seeking candidates with strong scientific leadership, proteomics and data science skills.The ideal candidate will have a track record of advancing ...

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Spectrum Spectrum information

What is the difference between Spectrum Spectrum vs Cable Technician?

AspectSpectrum SpectrumCable Technician
Required CertificationsFCC license, technical certificationsFCC license, technical certifications
Work EnvironmentOffice, field serviceField service, customer sites
Industry UsageTelecommunications, internet providerCable and internet installation/repair

Both Spectrum Spectrum and Cable Technicians require similar certifications and work in the telecommunications industry. Spectrum Spectrum typically refers to roles within the company, including customer support and technical services, while Cable Technicians focus on installing and repairing cable and internet services at customer locations. Understanding these distinctions helps job seekers identify the right role based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a Spectrum Technician, and why are they important?

To thrive as a Spectrum Technician, you need a solid understanding of electronics, telecommunications, and troubleshooting, often supported by a relevant technical certification or associate degree. Familiarity with testing equipment, signal analyzers, and industry-specific software is typically required. Strong problem-solving skills, attention to detail, and customer service abilities help technicians excel in resolving connectivity issues and interfacing with clients. These competencies are vital for ensuring reliable service delivery and maintaining high customer satisfaction in the telecommunications industry.

What are some common challenges faced by Spectrum Technicians during field service appointments?

Spectrum Technicians often encounter challenges such as troubleshooting complex connectivity issues in customers’ homes or businesses, navigating varying equipment setups, and adapting to different environments. Effective communication with customers is essential, especially when explaining technical solutions or setting realistic expectations. Additionally, technicians may need to manage multiple service calls in a day, requiring strong time management and organizational skills to ensure all appointments are completed efficiently and professionally.

What is a Spectrum Spectrum?

Spectrum Spectrum jobs likely refer to positions at Spectrum, a telecommunications company that provides internet, cable TV, and phone services. These jobs can range from customer service and technical support to field technicians and corporate roles. Employees typically help customers with service issues, install and maintain equipment, or work on developing new products and services. Working at Spectrum offers opportunities for career growth, benefits, and training in the telecommunications industry.
What are popular job titles related to Spectrum Spectrum jobs in Pennsylvania? For Spectrum Spectrum jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Spectrum Spectrum jobs in Pennsylvania look for? The top searched job categories for Spectrum Spectrum jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Spectrum Spectrum jobs? Cities in Pennsylvania with the most Spectrum Spectrum job openings:
Spectrum Spectrum jobs near you
Infographic showing various Spectrum Spectrum job openings in Pennsylvania as of August 2026, with employment types broken down into 73% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 100% In-person job distribution.

Customer Service Representative

Spectrum Vascular

Allentown, PA

$15.75 - $21.50/hr

Full-time

Posted 15 days ago

Job description

Spectrum Vascular is a leading innovator in vascular access solutions, committed to delivering excellence and advancing patient care. As a key member of our team, the Customer Service Representative will be primarily responsible for supporting our hospital and clinical customers, including our Direct and Distributor partners, ensuring accurate and timely order processing, and helping resolve inquiries with care and professionalism. Additional responsibilities include monitoring the company's Electronic Data Information (EDI) automatic order fulfillment system; including receiving, verifying and processing electronically submitted data. Reporting directly to the Manager of Customer Service, this role is crucial in ensuring our customers receive concierge-level service and fostering positive relationships that reflect Spectrum Vascular's commitment to quality and service.

Role Responsibilities:

Manage complex customer situations, responding promptly and effectively to address inquiries and resolve issues.

Receive and process orders for vascular access products and services via email, phone, and electronic systems.

Responsible for day-to-day monitoring, corrections and releasing of all purchase orders submitted via EDI and GFAX (fax orders converted to electronic transmission) in a timely manner to meet customer expectations.

Enter and update orders and account information with accuracy and urgency.

Maintain proper documentation on all orders containing processing exceptions and requiring approval.

Maintain proper documentation of customer phone interactions.

Collaborate closely with internal teams (sales, logistics, finance, regulatory affairs, quality assurance and marketing) to ensure seamless service and support.

Inform field representatives of customer issues and inquiries.

Provide timely responses to all inquiries from internal and external stakeholders.

Process product returns.

Service our EDI customers by facilitating relevant customer information as requested and needed.

Support hospitals and sales representatives with account setups and updates.

Apply comprehensive understanding of products, services, and organizational policies to daily work.

Role Competencies:

Excellent interpersonal and communication skills, both oral and written

Sharp attention to detail and ability to multitask

Exceptional organizational skills

Customer-focused and collaborative team player

Self-motivated and adaptable to changing priorities

Performs effectively under pressure

Proactive in identifying opportunities to improve service and processes

Ability to work independently and thrive in a fast-paced environment

Role Requirements

At least 2 years of experience in customer service, sales support and order processing (medical device industry experience preferred)

EDI experience within the GHX platform is a plus

Proficient in Microsoft Office

ERP system experience

Spectrum Vascular is an Equal Opportunity Employer and committed to creating a diverse and inclusive company culture. Spectrum Vascular does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion,
national origin, age, veteran status, or any other protected status under the law.

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