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Spectrum Retention Jobs in South Riding, VA (NOW HIRING)

Proud Moments

In-Home Based BCBA

Germantown, MD

$100K - $115K/yr

... on the autism spectrum from birth to age 21. As a BCBA, you will combine your knowledge and ... This Retention Bonus will expire 9/15/26 #BCBA #LI-Onsite Proud Moments ABA provides equal ...

Humana

Senior Storage Engineer

Washington, DC · On-site

IBM Storage Protect (Spectrum Protect / TSM) * IBM Storage Defender Data Protect * Rubrik Security ... Ensure new workloads meet enterprise backup, recovery, and retention standards. * Support ...

Proud Moments

In-Home Based BCBA

Germantown, MD

$100K - $115K/yr

... on the autism spectrum from birth to age 21. As a BCBA, you will combine your knowledge and ... This Retention Bonus will expire 9/15/26 #BCBA #LI-Onsite Proud Moments ABA provides equal ...

Humana

Senior Storage Engineer

Washington, DC · On-site

IBM Storage Protect (Spectrum Protect / TSM) * IBM Storage Defender Data Protect * Rubrik Security ... Ensure new workloads meet enterprise backup, recovery, and retention standards. * Support ...

Proud Moments

In-Home Based BCBA

Germantown, MD · On-site +1

$100K - $115K/yr

... on the autism spectrum from birth to age 21. As a BCBA, you will combine your knowledge and ... This Retention Bonus will expire 9/15/26 #BCBA #LI-Onsite Proud Moments ABA provides equal ...

Humana

Senior Storage Engineer

Washington, DC

IBM Storage Protect (Spectrum Protect / TSM) * IBM Storage Defender Data Protect * Rubrik Security ... Ensure new workloads meet enterprise backup, recovery, and retention standards. * Support ...

Nwis

Field Service Professional

Springfield, VA · On-site

$77K - $163K/yr

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration ... Citizenship status is required for this position, and it requires the ability to obtain and retain ...

Proud Moments

Center BCBA - Hybrid $20,000 Bonus

Manassas, VA · On-site

$74K - $90K/yr

Eligibility for a $10,000 Retention Bonus for newly hired full-time BCBAs * Meaningful work-life ... Spectrum Disorder or related disorders * Ability to administer and interpret a variety of clinical ...

Nightwing

Field Service Professional

Springfield, VA · On-site

$77K - $163K/yr

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration ... Citizenship status is required for this position, and it requires the ability to obtain and retain ...

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Showing results 21-40

All JobsSpectrum Retention JobsSpectrum Retention Jobs in South Riding, VA

Spectrum Retention information

See South Riding, VA salary details

$21.6K

$60.2K

$83.9K

How much do spectrum retention jobs pay per year?

As of Aug 21, 2026, the average yearly pay for spectrum retention in South Riding, VA is $60,242.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,100.00 and $73,100.00 per year, depending on experience, location, and employer.

What is a Spectrum Retention Specialist?

A Spectrum Retention Specialist is a customer service professional who works for Spectrum, a telecommunications company, with the primary responsibility of retaining existing customers. They handle calls from customers who are considering canceling their service, offering solutions such as discounts, upgrades, or troubleshooting to address concerns and persuade customers to stay. Retention specialists need strong communication and problem-solving skills, as well as a deep understanding of Spectrum's products and services. Their main goal is to reduce customer churn and maintain a positive customer relationship.

What are the key skills and qualifications needed to thrive as a Spectrum Retention Specialist?

To thrive as a Spectrum Retention Specialist, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and retention tools like billing platforms is typically required. Outstanding communication, active listening, and persuasive negotiation skills help you connect with customers and address their concerns. These competencies are crucial for successfully retaining customers, reducing churn, and supporting business growth.

What are some common challenges faced by Spectrum Retention Specialists, and how can they be addressed on the job?

Spectrum Retention Specialists often encounter challenges such as managing difficult customer conversations, handling high call volumes, and meeting retention targets. Successfully addressing these issues requires patience, strong communication skills, and in-depth knowledge of Spectrum's products and services. Building rapport with customers, actively listening to their concerns, and offering tailored solutions can improve retention rates. Ongoing training and support from team leaders also help specialists stay updated on best practices and policies, making it easier to overcome daily challenges.

What is the difference between Spectrum Retention vs Spectrum Customer Service Representative?

AspectSpectrum RetentionSpectrum Customer Service Representative
Primary RoleFocuses on retaining existing customers, handling cancellations, and offering retention incentives.Handles general customer inquiries, account management, and technical support.
Required SkillsStrong communication, negotiation, and problem-solving skills.Customer service, technical knowledge, and communication skills.
Work EnvironmentCall centers or remote settings, primarily outbound and inbound calls.Call centers, retail locations, or remote, mainly inbound calls.
CertificationsTypically no specific certifications required, but customer service experience preferred.Customer service experience and technical knowledge often preferred.

While both roles involve customer interaction within the Spectrum industry, Spectrum Retention specialists focus on preventing customer churn through targeted retention strategies, whereas Spectrum Customer Service Representatives handle a broader range of customer inquiries and support. Understanding these differences helps in choosing the right career path or job focus within the industry.

Does Spectrum Retention still have a retention department?

Spectrum Retention is a department within Spectrum responsible for customer retention and account management. It typically continues to operate as part of the company's customer service and sales teams, focusing on retaining customers through negotiations and offers. The department's existence and functions may vary based on company restructuring or strategic changes.

Is Spectrum retention a good job?

Spectrum retention roles typically involve customer service and sales, requiring strong communication skills and product knowledge. The job may include performance-based incentives and a fast-paced environment, with schedules often including evenings and weekends. Overall, it can be a stable position for those interested in telecommunications and customer support.
Spectrum Retention jobs near you
Infographic showing various Spectrum Retention job openings in South Riding, VA as of August 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $60,242 per year, or $29 per hour.

Data Scientist with Security Clearance

GRVTY

Fairfax, VA • On-site

Other

Re-posted 29 days ago

Job description

What You'll Be Owning GRVTY is seeking a Data Scientist with a TS/SCI + Poly clearance (applicable to this customer) to join one of our top projects in McLean, VA. What You Must Have * Active TS/SCI with Polygraph Clearance * Demonstrated experience with ECL and HPCC (5 years minimum in ECL) * Demonstrated experience using analytic techniques and tools performing technical targeting analytic support for this Sponsor across a spectrum of mission spaces to include applying analytic judgement to data presented. * Demonstrated experience manipulating high-volume structured and unstructured data to perform analysis and generate sound mission relevant analytic reporting/products. * Demonstrated experience using computer languages (e.g., Python, C, SQL) to perform large scale parallel processing of the sponsors data. These languages complement ECL. * Demonstrated experience performing large scale parallel processing of data, and developing, validating, and using methodologies to support analytic requirements in Clustered Computing environments * Demonstrated experience with data modeling. What Would Be Nice to Have * Educational or practical experience in a STEM (Science, Technology, Engineering or Mathematics) field.

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