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Spectrum Retention Jobs in Florida (NOW HIRING)

Palm Careers

Cardiothoracic Surgeon

Jacksonville, FL · Hybrid

We offer a full spectrum of cardiovascular care. This position will be a mix of Cardiac and ... Retention bonus * Starting bonus * Competitive 2-year salary guarantee * Quarterly productivity ...

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All JobsSpectrum Retention JobsSpectrum Retention Jobs in Florida

Spectrum Retention information

See Florida salary details

$16.4K

$45.9K

$63.9K

How much do spectrum retention jobs pay per year?

As of Aug 10, 2026, the average yearly pay for spectrum retention in Florida is $45,859.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $55,700.00 per year, depending on experience, location, and employer.

Is Spectrum retention a good job?

Spectrum retention roles involve customer service and sales, often requiring strong communication skills and the ability to handle customer concerns. The job may include performance targets and a commission-based component, with typical schedules involving shifts that can include evenings and weekends.

What does a Spectrum retention specialist do?

A Spectrum retention specialist is responsible for engaging with customers to retain their subscription services, addressing concerns, and offering solutions to prevent cancellations. They often use customer service skills, CRM tools, and product knowledge to improve customer satisfaction and loyalty. The role may require strong communication skills and the ability to handle challenging situations efficiently.

What is the difference between Spectrum Retention vs Spectrum Customer Service Representative?

AspectSpectrum RetentionSpectrum Customer Service Representative
Primary RoleFocuses on retaining existing customers, handling cancellations, and offering retention incentives.Handles general customer inquiries, account management, and technical support.
Required SkillsStrong communication, negotiation, and problem-solving skills.Customer service, technical knowledge, and communication skills.
Work EnvironmentCall centers or remote settings, primarily outbound and inbound calls.Call centers, retail locations, or remote, mainly inbound calls.
CertificationsTypically no specific certifications required, but customer service experience preferred.Customer service experience and technical knowledge often preferred.

While both roles involve customer interaction within the Spectrum industry, Spectrum Retention specialists focus on preventing customer churn through targeted retention strategies, whereas Spectrum Customer Service Representatives handle a broader range of customer inquiries and support. Understanding these differences helps in choosing the right career path or job focus within the industry.

Does Spectrum retention still have a retention department?

Spectrum retention is a department within the company responsible for customer retention and account management. The retention department typically handles customer issues, offers discounts, and works to reduce churn. Its existence and structure can vary based on company policies and organizational changes.

What are some common challenges faced by Spectrum Retention Specialists, and how can they be addressed on the job?

Spectrum Retention Specialists often encounter challenges such as managing difficult customer conversations, handling high call volumes, and meeting retention targets. Successfully addressing these issues requires patience, strong communication skills, and in-depth knowledge of Spectrum's products and services. Building rapport with customers, actively listening to their concerns, and offering tailored solutions can improve retention rates. Ongoing training and support from team leaders also help specialists stay updated on best practices and policies, making it easier to overcome daily challenges.

What is a Spectrum Retention Specialist?

A Spectrum Retention Specialist is a customer service professional who works for Spectrum, a telecommunications company, with the primary responsibility of retaining existing customers. They handle calls from customers who are considering canceling their service, offering solutions such as discounts, upgrades, or troubleshooting to address concerns and persuade customers to stay. Retention specialists need strong communication and problem-solving skills, as well as a deep understanding of Spectrum's products and services. Their main goal is to reduce customer churn and maintain a positive customer relationship.

What are the key skills and qualifications needed to thrive as a Spectrum Retention Specialist?

To thrive as a Spectrum Retention Specialist, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and retention tools like billing platforms is typically required. Outstanding communication, active listening, and persuasive negotiation skills help you connect with customers and address their concerns. These competencies are crucial for successfully retaining customers, reducing churn, and supporting business growth.
What are popular job titles related to Spectrum Retention jobs in Florida? For Spectrum Retention jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Spectrum Retention jobs in Florida look for? The top searched job categories for Spectrum Retention jobs in Florida are:
What cities in Florida are hiring for Spectrum Retention jobs? Cities in Florida with the most Spectrum Retention job openings:
Spectrum Retention jobs near you
Infographic showing various Spectrum Retention job openings in Florida as of August 2026, with employment types broken down into 92% Full Time, 7% Part Time, and 1% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $45,859 per year, or $22 per hour.

Cardiothoracic Surgeon

Palm Careers

Jacksonville, FL • Hybrid

Full-time

Re-posted 16 days ago

Job description

We are seeking a Board Certified Cardiothoracic Surgeon to join our progressive practice in Jacksonville, FL!

Recruiting a team player with excellent work ethic and clinical skills.

Work With a team of board certified physicians, skilled support staff and excellent facilities. We offer a full spectrum of cardiovascular care.

This position will be a mix of Cardiac and Thoracic care. The successful candidate will be a team player with excellent work ethic and clinical skills and passion for outstanding quality. This provider will be joining several cardiac surgeons and 8 advance practice providers (to include nocturnal APP coverage).

Heart and Vascular Institute is on the leading edge of procedures offered to include CABG including beating heart surgery, complex mitral valve repairs and replacements, AVRs & TAVRs, complex thoracic aortic surgery including aortic root surgery, arrhythmia surgery including hybrid A-fib maze procedures (convergent), ECMO, open and VATS lobectomy, mediastinal surgery, carotid endarterectomy, lower and upper extremity bypass surgery, EVARs and open AAA repairs.

  • Retention bonus
  • Starting bonus
  • Competitive 2-year salary guarantee
  • Quarterly productivity bonus
  • CME, relocation, & moving stipend
  • Health, dental, life, vision, disability
  • Company funded retirement plan