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Spectrum Pay Jobs in Frederick, MD (NOW HIRING)

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Spectrum Pay information

What is Spectrum Pay?

Spectrum Pay typically refers to a payment system or service used by Spectrum, a major telecommunications provider, to process customer payments for services like internet, TV, and phone. Customers can use Spectrum Pay to pay their bills online, set up automatic payments, or manage their account balances. The service aims to make bill payments convenient and secure, offering various payment options such as credit card, debit card, or bank transfer. For more details, customers can access Spectrum's official website or contact customer support.

What are the key skills and qualifications needed to thrive as a payroll specialist at Spectrum, and why are they important?

To thrive as a Payroll Specialist, you need a solid understanding of payroll processes, tax regulations, and strong numerical accuracy, typically supported by a degree in accounting, finance, or a related field. Familiarity with payroll software such as ADP or Workday, and certifications like the Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP) are commonly required. Attention to detail, discretion, and strong communication skills are crucial soft skills for handling sensitive information and resolving employee inquiries. These skills ensure accurate, timely payroll processing and compliance with legal requirements, which are vital for employee satisfaction and organizational integrity.

What are some common challenges faced by employees working in Spectrum Pay roles, and how can they be overcome?

Employees in Spectrum Pay roles often manage high volumes of customer inquiries, resolve billing discrepancies, and assist with payment processing. A common challenge is navigating complex billing systems while maintaining accuracy and a positive customer experience. To address this, team members typically rely on comprehensive training, ongoing support from supervisors, and collaboration with other departments such as technical support or account management. Building strong communication skills and staying organized can also help employees excel in this fast-paced environment.

What is the difference between Spectrum Pay vs Customer Service Representative?

FeatureSpectrum PayCustomer Service Representative
Required CredentialsHigh school diploma or equivalent, basic technical knowledgeHigh school diploma or equivalent, communication skills
Work EnvironmentOffice or remote, technical support settingCall centers, retail locations, or remote
Industry UsageTelecommunications, cable servicesCustomer service across various industries, including telecom
Common Search IntentPay structure, salary, benefitsJob duties, salary, career path

While Spectrum Pay refers to the compensation associated with working at Spectrum, a telecommunications company, a Customer Service Representative is a role within that industry focused on assisting customers. Understanding the differences helps job seekers clarify whether they are interested in the pay details or the job responsibilities within the customer service field.

What job categories do people searching Spectrum Pay jobs in Frederick, MD look for?

The top searched job categories for Spectrum Pay jobs in Frederick, MD are:

What cities near Frederick, MD are hiring for Spectrum Pay jobs?

Cities near Frederick, MD with the most Spectrum Pay job openings:

Board Certified Behavior Analyst (BCBA) - Center Based FULL-TIME - Bonus Opportunities up to $24,...

Sykesville, MD โ€ข Hybrid

Advancing Beyond the Spectrum
Health Care and Social Assistanceย โ€ขย 11 - 50 employees

$75K - $114K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 21 days ago


Job description

LOCATION: Center BCBA, Eldersburg, MD (PLUS A SIGN-ON BONUS!!!)

Why Choose Advancing Beyond the Spectrum?

  • Opportunity to earn up to $24,000 annually through monthly billable hour bonuses
  • Stipend available for continuing education and professional development, both in-house and external
  • Opportunity for a sign-on bonus (eligibility requirements apply)
  • Consistent, semi-monthly pay schedule
  • Manageable caseloads designed to support a strong work-life balance

COMPANY OVERVIEW & MISSION:

Advancing Beyond the Spectrum (ABS) was founded in 2014 by two female minority BCBAs who wanted to provide the highest quality, evidence-based practices for children with developmental delays from diverse backgrounds. We create cooperative partnerships between home, school, and community. Our services are predicated on the study of Applied Behavior Analysis, with our goal being to help children move beyond labels and into futures that include meaningful social relationships, academic success, functional behaviors, and effective communication.

Our mission is to provide exceptional service to our clients and their families. For nearly a decade, we have been dedicated to this mission by hiring and retaining the top ABA professionals in Maryland. Our approach has helped us to sustain employee retention rates that exceed industry standards. Our team is diverse, passionate, and compassionate, with a service-first mindset that enables us to deliver the highest quality care to those we serve. We provide our employees with all the tools and support needed to set them up for success in order to provide the best outcomes possible for our clients and our communities.

JOB SUMMARY

The function of the Behavior Analyst (BCBA) is to plan, develop, and monitor treatment plans and behavior intervention plans to meet the needs of clients diagnosed with Autism Spectrum Disorders (ASD) and/or other behavioral and social/communication challenges while ensuring that the client and their families are satisfied with the services they are receiving. The BCBA will also lead and manage a team of Behavior Therapists through motivation, support, training, counseling, recognition, constructive feedback, and professional development. The BCBA is an essential part of the team in achieving the goals developed for clients and the company.

*BCBA will come onboard with some established cases with the opportunity to build out the remainder of their caseload accumulating 30 total weekly billable hours*
LBA NOT Required to start!

WHAT SETS US APART:

  • Balanced Workloads: We prioritize quality care, ensuring manageable caseloads so you can make a meaningful impact in the lives of the children and families you support.
  • Top-Tier Pay: Our BCBAs receive industry-leading compensation, demonstrating our dedication to valuing your expertise and commitment.
  • Supportive Environment: Experience a positive, nurturing workplace culture that encourages collaboration, personal well-being, and professional development.
  • Strong Connections: We focus on building meaningful relationships within our team, with the families we serve, and most importantly, with the children we support.
  • Unwavering Integrity: We uphold the highest ethical standards in all aspects of our service and practice.
  • Incentives That Reward You: Take advantage of bonus opportunities that recognize and reward your exceptional contributions.

OPPORTUNITY HIGHLIGHTS:

  • Earning and Bonus Potential: Up to $114,500 in your first year, including bonuses! Base salary ranges from $75,000 to $90,000, determined by factors such as experience, skills, location, and role proficiency
  • Bonus Opportunities: Earn additional income bonuses (up to $24,500)
  • Benefits Highlights: Enjoy PTO & 401K match, and more!
  • Work Schedule: Monday-Friday, No weekend work required.
  • Job Type: Full-time, hybrid position requiring proximity to Baltimore, Maryland.

BENEFITS:

  • Generous compensation & bonus structure with potential to earn over $100k
  • Career advancement and growth opportunities
  • Medical insurance coverage through Carefirst BCBA, company pays 50% of premium for employee + dependents for all plan options
  • Dental insurance coverage through Guardian Life
  • 401k with 4% company match
  • Flexible work schedule
  • Manageable regionalized caseloads, with mileage reimbursement available
  • Some remote work available!
  • Free CEUs for topics of interest
  • New provider & maintenance credentialing provided, CAQH support, Medicaid ePrep credentialing
  • In-house billing and scheduling support
  • Extensive field training/residency program upon hire
  • Group and 1:1 training provided
  • Registration for one annual domestic and/or international ABA conference
  • Company-provided Macbook Pro, iPhone, and other equipment needed for the job
  • Paid time off, paid sick & safe leave, paid parental leave, paid company holidays, and paid time off last week of the year
  • Professional development + leadership training provided
  • Quarterly/Annual bonus + PTO accrual opportunities

Responsibilities and Duties:

  • Conduct ongoing and initial assessments (e.g. VB-MAPP, FBA, Social Skills assessments, etc.)
  • Develop and deliver treatment plans and behavior programs in a timely manner
  • Continually monitor treatment plans and behavior programs
  • Conduct consistent training and consultations with families
  • Provide a written summary of services rendered in the home, office, and community
  • Maintain a minimum standard of 15% supervision in the field
  • Collaborate with the treatment team including the client, parents and caregivers, outside professionals, and co-workers.
  • Maintain and acquire technical knowledge by attending required training.
  • Follow all HIPAA regulations & uphold the BACB Code of Ethics at all times
  • Follow company policies & procedures, and positively contribute to the ABS culture
  • Partners with HR for employee relations & disciplinary actions
  • Relays client schedule changes and updates to the Admin team
  • Recognizes employee's wins and provides feedback on opportunities
  • Maintains clear and respectful communication with behavior therapists and colleagues
  • Remains flexible and adaptable based on the needs of the company, employees, and clients
  • Advocates an open-door policy

Case Management Responsibilities:

  • Maintain frequent communication with client families who are receiving services, including monthly check-in calls
  • Troubleshoot any problems that arise with services, and work closely with our admin team to ensure appropriate case staffing
  • Submit patient progress reports in a timely fashion and otherwise assist the process of securing insurance re/authorization
  • Maintain confidential client records

Qualifications and Skills:

  • Must have a current and valid Board Certified Behavior Analyst (BCBA) Certification
  • Must have a current and valid LBA license in the state of Maryland or willing to register with the state of Maryland to obtain licensure as an LBA within 30 days of hire date
  • Master's degree in ABA, psychology, child development, education, or a related field
  • Minimum of two (2) years of experience providing direct ABA services to clients in-home, clinic, or school-based setting
  • Previous experience providing program supervision and staff training in an ABA program preferred
  • Previous experience managing a team and training staff in a clinical setting
  • Excellent writing and communication skills
  • Reliable transportation, valid car insurance, and valid driver's license
  • Pass pre-employment state and federal criminal background checks
  • Fluency in English required, bilingual preferred
  • Ability to accept constructive feedback and develop knowledge and skillsets accordingly.
  • Must maintain a professional appearance and adhere to the company dress code.
  • Most importantly, have enthusiasm, professionalism, and a can-do attitude!

Physical Requirements:

  • Must be able to lift up to 50 pounds
  • Must be able to lift and carry clients with adaptive equipment.
  • Must be able to assume and maintain various postures (kneeling, squatting, crawling, sitting, standing) for extended periods of time.
  • Must be able to sit on the floor or stand for extended periods of time.
  • Must be willing and able to restrain/hold/transport and utilize quick body movements as indicated in the Behavior Intervention Plan in the course of working with children with challenging behavior.
  • Must have manual dexterity to perform specific computer and electronic device functions.
  • Must be physically present at the assigned job location, including home, school, and community placements.
  • Must be able to receive detailed information through oral communication.
  • Must have visual acuity to read and comprehend written communication through a computer, electronic devices, and paper means.
Employment Type: FULL_TIME