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Spectrum Internet Remote Jobs (NOW HIRING)

Remote/Hybrid-Local to New Braunfels, TX Company Overview: We started Nomad Internet because we ... With our use of C-band spectrum and the Nomad Omega, Air and Raptor modems, most Nomad Internet ...

Actuary Associate II - Remote

Bellevue, WA ยท On-site +1

$87K - $146K/yr

Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization ... Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL. * Not Permissible:Satellite (e.g ...

Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization ... Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL. * Not Permissible:Satellite (e.g ...

Satellite Policy Analyst

Washington, DC ยท On-site +1

$85K - $100K/yr

Starlink is the world's largest satellite constellation and is providing fast, reliable internet to ... Ensure Starlink has authorizations and spectrum access needed to operate by rapidly procuring ...

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Spectrum Internet Remote information

See salary details

$69.5K

$85K

$99K

How much do spectrum internet remote jobs pay per year?

As of Jun 9, 2026, the average yearly pay for spectrum internet remote in the United States is $85,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,500.00 and $92,500.00 per year, depending on experience, location, and employer.

What is the difference between Spectrum Internet Remote vs Spectrum Customer Service Representative?

AspectSpectrum Internet RemoteSpectrum Customer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge helpfulHigh school diploma or equivalent; excellent communication skills
Work EnvironmentRemote, home-basedRemote or call center environment
Industry UsageIT and internet servicesCustomer support and telecommunications
Common Search IntentRemote internet technician jobsCustomer service roles in telecom

While both roles are remote and involve working within the telecommunications industry, Spectrum Internet Remote focuses on technical support and internet troubleshooting, whereas Spectrum Customer Service Representative emphasizes customer communication and issue resolution. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What are some common challenges faced by Spectrum Internet Remote employees, and how can they be addressed?

Spectrum Internet Remote employees often face challenges such as maintaining effective communication with team members, staying organized while working from home, and managing technical issues independently. To overcome these, it's helpful to establish a clear daily routine, utilize company-provided collaboration tools, and proactively seek support from supervisors or IT when needed. Regular check-ins and virtual team meetings also help foster a sense of connection and ensure everyone stays aligned on goals.

What is a Spectrum Internet Remote job?

A Spectrum Internet Remote job refers to a position with Spectrum, a telecommunications company, where employees work from home to provide internet-related services and support. These roles may include customer service, technical support, or sales, all conducted remotely via phone, chat, or email. Working remotely allows employees to perform their duties outside of traditional office settings while still delivering high-quality service to Spectrum customers. These positions typically require reliable internet access, good communication skills, and the ability to troubleshoot internet-related issues.

What are the key skills and qualifications needed to thrive as a Spectrum Internet Remote Customer Service Representative, and why are they important?

To thrive as a Spectrum Internet Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic networking concepts is typically required. Patience, active listening, and adaptability help you deliver excellent service and manage challenging interactions. These skills are crucial for resolving customer issues efficiently and maintaining high satisfaction in a virtual support environment.
Infographic showing various Spectrum Internet Remote job openings in the United States as of June 2026, with employment types broken down into 64% Full Time, 27% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $85,000 per year, or $40.9 per hour.

Senior Director, eCommerce Residential Sales

Sales and Marketing

Stamford, CT โ€ข On-site, Remote

Full-time

Posted 13 days ago


Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you passionate about shaping the future of how customers connect with internet and TV services online? As a Senior Director, eCommerce Residential Sales at Spectrum, youโ€™ll spearhead residential eCommerce sales strategy, execution, and outcomes on Spectrum.com, overseeing the complete sales journey and a dynamic team dedicated to driving measurable results. Your leadership will directly influence the growth and success of Spectrumโ€™s digital sales channels.


How Youโ€™ll Make an Impact

  • Direct all aspects of residential eCommerce sales performance for internet and TV on Spectrum.com, including revenue generation, conversion and bundling strategies
  • Oversee the digital sales profit and loss, including forecasting, budgeting and long-term planning to ensure commercial targets are achieved
  • Lead and align cross-functional teamsโ€”residential sales leaders, product managers, and external partnersโ€”toward common sales and delivery goals
  • Optimize the end-to-end online purchase experience, from product discovery to post-purchase engagement, ensuring seamless customer journeys and increased sales
  • Define and enhance bundle strategies, offer design, packaging and promotional efforts to maximize revenue and customer value
  • Direct Product Manager priorities to ensure Agile delivery accelerates speed, conversion, and monetization
  • Utilize AI and advanced analytics to improve targeting, personalization, conversion efficiency and deliver actionable insights for executive decision-making

Working Conditions

  • Office environment (four days onsite/one day remote)

What Youโ€™ll Bring to Spectrum

Required Qualifications

Education

  • Bachelorโ€™s degree or equivalent

Experience

  • 8+ years of leadership experience in eCommerce, digital sales, or customer-facing product organizations, with responsibility for strategy and outcomes.
  • 7+ years of proven product leadership experience delivering customer-centric digital experiences at scale in complex environments.
  • 5+ years of demonstrated ability to lead senior, cross-functional teams with direct accountability for performance, execution, and results.
  • 5+ years of experience leveraging reporting, analytics, and data to inform product, technology, UX, and business stakeholders.
  • 7+ years of experience with customer-facing products or services
  • Telecommunications or similarly scaled, regulated industry experience preferred.ย 

Skills

  • Proven leadership in consumer digital sales with direct revenue accountability
  • Demonstrated ownership and management of consumer digital P&L
  • Ability to lead senior teams in a sales-focused, performance-driven environment
  • Experience managing Product Managers and aligning Agile delivery to commercial goals
  • Strong financial acumen and expertise in forecasting and executive communication
  • Practical application of AI and advanced analytics for sales optimization or planning
  • Skilled in optimizing high-volume residential digital acquisition funnels to improve conversion and reduce friction
  • Experience in digital merchandising, offer presentation, and checkout optimization for subscription-based residential services
  • Demonstrated ability to lead experimentation programs and convert learnings to commercial growth
  • Knowledge of pricing, promotions, bundling strategy, and measurement
  • Understanding of residential internet and video/streaming purchase journeys

Preferred Qualifications

Education

  • Masterโ€™s degree or MBA

Experience

  • Experience with large-scale eCommerce or subscription-based sales businesses
  • Experience scaling residential internet or TV/streaming sales in a digital-first environment
  • Experience optimizing bundles and packaging strategies to drive revenue, attach rates, and retention
  • Experience applying AI for forecasting, personalization, or conversion improvements
  • Experience in broadband, video, streaming, or subscription-based consumer services
  • Experience improving bundle take rates through offer design, journey optimization, and personalization

#LI-LB1
MST818 2026-73589 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

What Youโ€™ll Bring to Spectrum

Required Qualifications

Education

  • Bachelorโ€™s degree or equivalent

Experience

  • 8+ years of leadership experience in eCommerce, digital sales, or customer-facing product organizations, with responsibility for strategy and outcomes.
  • 7+ years of proven product leadership experience delivering customer-centric digital experiences at scale in complex environments.
  • 5+ years of demonstrated ability to lead senior, cross-functional teams with direct accountability for performance, execution, and results.
  • 5+ years of experience leveraging reporting, analytics, and data to inform product, technology, UX, and business stakeholders.
  • 7+ years of experience with customer-facing products or services
  • Telecommunications or similarly scaled, regulated industry experience preferred.ย 

Skills

  • Proven leadership in consumer digital sales with direct revenue accountability
  • Demonstrated ownership and management of consumer digital P&L
  • Ability to lead senior teams in a sales-focused, performance-driven environment
  • Experience managing Product Managers and aligning Agile delivery to commercial goals
  • Strong financial acumen and expertise in forecasting and executive communication
  • Practical application of AI and advanced analytics for sales optimization or planning
  • Skilled in optimizing high-volume residential digital acquisition funnels to improve conversion and reduce friction
  • Experience in digital merchandising, offer presentation, and checkout optimization for subscription-based residential services
  • Demonstrated ability to lead experimentation programs and convert learnings to commercial growth
  • Knowledge of pricing, promotions, bundling strategy, and measurement
  • Understanding of residential internet and video/streaming purchase journeys

Preferred Qualifications

Education

  • Masterโ€™s degree or MBA

Experience

  • Experience with large-scale eCommerce or subscription-based sales businesses
  • Experience scaling residential internet or TV/streaming sales in a digital-first environment
  • Experience optimizing bundles and packaging strategies to drive revenue, attach rates, and retention
  • Experience applying AI for forecasting, personalization, or conversion improvements
  • Experience in broadband, video, streaming, or subscription-based consumer services
  • Experience improving bundle take rates through offer design, journey optimization, and personalization
Employment Type: Full Time