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Spectrum Customer Service Jobs in Myrtle Beach, SC

Collaborate with other business groups to ensure seamless order execution and exceptional customer service * Attend sales meetings and training sessions to stay current with Spectrum's products and ...

... Spectrum services like internet, TV, and mobile while building a long and rewarding career.  How You'll Make an Impact    * Acquire new residential customers by visiting assigned leads and ...

... Spectrum services like internet, TV, and mobile while building a long and rewarding career.  How You'll Make an Impact    * Acquire new residential customers by visiting assigned leads and ...

... Spectrum services like internet, TV, and mobile while building a long and rewarding career.  How You'll Make an Impact    * Acquire new residential customers by visiting assigned leads and ...

... Spectrum services like internet, TV, and mobile while building a long and rewarding career.  How You'll Make an Impact    * Acquire new residential customers by visiting assigned leads and ...

... Spectrum services like internet, TV, and mobile while building a long and rewarding career.  How You'll Make an Impact    * Acquire new residential customers by visiting assigned leads and ...

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Spectrum Customer Service information

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How much do spectrum customer service jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for spectrum customer service in Myrtle Beach, SC is $14.86, according to ZipRecruiter salary data. Most workers in this role earn between $12.16 and $16.54 per hour, depending on experience, location, and employer.

What is a Spectrum Customer Service?

A Spectrum Customer Service job involves assisting customers with inquiries related to their Spectrum services, including billing, technical support, and account management. Representatives handle customer concerns, troubleshoot service issues, and provide solutions to ensure a positive experience. Strong communication skills and a customer-focused approach are essential. The role may be based in a call center or involve remote support, depending on the position.

What are the key skills and qualifications needed to thrive in Spectrum Customer Service?

To thrive as a Spectrum Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is often required. Patience, active listening, and a customer-focused attitude are key soft skills that set high performers apart. These qualities are essential for effectively resolving customer issues, ensuring satisfaction, and maintaining company reputation in a fast-paced environment.

What are some common challenges faced by Spectrum Customer Service representatives, and how can they be managed?

Spectrum Customer Service representatives often encounter high call volumes and customers with a range of technical or billing concerns. Managing these challenges requires adaptability, effective stress management, and the ability to remain calm and helpful under pressure. Regular training and supportive supervision are provided to help employees handle complex situations and stay updated on system changes. Working as part of a collaborative team also provides opportunities to share tips and successful strategies. Spectrum values teamwork and ongoing development to foster a positive environment for both employees and customers.

Does Spectrum Customer Service pay employees well?

Spectrum Customer Service representatives typically earn hourly wages that are around or slightly below industry averages for customer support roles, with additional benefits such as health insurance and paid time off. Compensation can vary based on experience, location, and shift differentials, but overall, pay is considered competitive for entry-level positions in the telecommunications sector.

Is Spectrum customer service a good job?

Spectrum customer service roles involve assisting customers with technical issues and account management, often requiring strong communication and problem-solving skills. The job typically offers full-time hours, training, and opportunities for advancement, but may include high call volume and performance targets. Overall, it can be a stable entry-level position for those interested in the telecommunications industry.

What are popular job titles related to Spectrum Customer Service jobs in Myrtle Beach, SC?

For Spectrum Customer Service jobs in Myrtle Beach, SC, the most frequently searched job titles are:

What cities near Myrtle Beach, SC are hiring for Spectrum Customer Service jobs?

Cities near Myrtle Beach, SC with the most Spectrum Customer Service job openings:

Infographic showing various Spectrum Customer Service job openings in Myrtle Beach, SC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $32,886 per year, or $15.8 per hour.

Account Executive, Spectrum Community Solutions

Murrells Inlet, SC


SPECTRUM
Technology, Communication and Media • 10K+ employees

7.9

Company rating: 7.9 out of 10

Based on 614 frontline employees who took The Breakroom Quiz

30th of 99 rated telecommunications companies

People enjoy working here

Good employer

Recommended by students


$43K/yr

Full-time

Re-posted yesterday


Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you a master negotiator with a proven track record in driving sales success? Join Spectrum Community Solutions as a seasoned and results-oriented sales professional. In this strategic role, you will implement innovative sales strategies to secure our services in multiple dwelling unit (MDU) properties, ensuring maximum product and service penetration. Your expertise will directly contribute to our organization's growth and revenue.


What our Account Executives for Community Solutions enjoy most about the role

  • Simplifying and enhancing the customer experience.
  • Developing strategic sales presentations to secure long-term R.O.E agreements with MDUs and SFUs.
  • Exceeding quarterly revenue sales quotas across all products, including HSD, video, managed Wi-Fi, and other bulk services.
  • Building consultative relationships with high-level clientele to offer the best products/services and maximize client NOI.
  • Negotiating competitive MDU sales agreements while navigating the legal redline process and leveraging product knowledge to develop proposals and contracts.

Working Conditions

  • Office environment.
  • Travel as required, up to 50% of the time. Travel will primarily include day trips with occasional overnight travel required.

Required Qualifications

  • Education:
    • Bachelor's degree or relevant work experience.
  • Experience:
    • Up to 1+ year(s) of strategic planning and problem-solving skills to develop effective sales strategies.
    • Up to 1+ year(s) of experience navigating long sales cycles to manage and close complex deals.
  • Technical Skills:
    • Proven negotiation skills and contract proposal/review experience.
    • Working knowledge of computer networking, LAN/WAN technologies, and fiber-connected networks.
  • Skills & Abilities:
    • Detail-oriented for accurate forecasting and tracking customer interactions.
    • Effective communicator via phone, email, and WebEx to enhance client relationships.
    • Strong multi-tasking abilities for organization and efficiency.
    • Consultative sales experience to meet client needs.
    • Excellent verbal, written, and interpersonal skills to build rapport.
    • Self-motivation and efficiency within deadlines for productivity.
    • Adaptable communication style and professional poise to connect with stakeholders.
    • Valid driver's license, satisfactory driving record within company-required standards, and auto insurance.

Preferred Qualifications

  • Skills:
    • Experience with CRM systems (Salesforce).
    • Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook).
    • Automated reporting and analysis application.
    • Recent experience negotiating long-term R.O.E agreements with MDU.
    • Familiarity with the cable industry for business context.
  • Experience:
    • 3-5+ years of sales experience exceeding revenue quotas, preferably selling data, voice, and video solutions in an MDU environment.
    • 3-5+ years of consultative sales experience.
    • 3+ years drafting and negotiating proposals and contracts in the cable television, residential property management, or real estate development industries.

#LI-MB9
SAE202 2026-77836 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

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About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US


What Spectrum employees say

Pay

Benefits

Hours and flexibility

Workplace

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