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Spectrum Customer Service Jobs in Atlanta, GA (NOW HIRING)

Veolia

Technical Customer Advisor

Atlanta, GA

... full spectrum of water, waste, and energy management services, including water and wastewater ... Take customer requests for service pick ups and direct loads. Manage the creation of jobs and ...

Spectrum Staffing Services

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Safety Coordinator

Powder Springs, GA · On-site

$60K - $63K/yr

Build knowledge of the organization, processes, and customers * Solve a range of straightforward ... service to many of the largest organizations in the country, Spectrum has achieved a level of ...

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Spectrum Customer Service information

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$9

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How much do spectrum customer service jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for spectrum customer service in Atlanta, GA is $18.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.14 per hour, depending on experience, location, and employer.

What are some common challenges faced by Spectrum Customer Service representatives, and how can they be managed?

Spectrum Customer Service representatives often encounter high call volumes and customers with a range of technical or billing concerns. Managing these challenges requires adaptability, effective stress management, and the ability to remain calm and helpful under pressure. Regular training and supportive supervision are provided to help employees handle complex situations and stay updated on system changes. Working as part of a collaborative team also provides opportunities to share tips and successful strategies. Spectrum values teamwork and ongoing development to foster a positive environment for both employees and customers.

What is a Spectrum Customer Service?

A Spectrum Customer Service job involves assisting customers with inquiries related to their Spectrum services, including billing, technical support, and account management. Representatives handle customer concerns, troubleshoot service issues, and provide solutions to ensure a positive experience. Strong communication skills and a customer-focused approach are essential. The role may be based in a call center or involve remote support, depending on the position.

Is Spectrum customer service a good job?

Spectrum customer service roles involve assisting customers with technical issues and account management, often requiring strong communication and problem-solving skills. The job typically offers full-time hours, training, and opportunities for advancement, but may include high call volumes and performance metrics. Overall, it can be a stable entry-level position for those interested in the telecommunications industry.

What are the key skills and qualifications needed to thrive in Spectrum Customer Service?

To thrive as a Spectrum Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is often required. Patience, active listening, and a customer-focused attitude are key soft skills that set high performers apart. These qualities are essential for effectively resolving customer issues, ensuring satisfaction, and maintaining company reputation in a fast-paced environment.

What are popular job titles related to Spectrum Customer Service jobs in Atlanta, GA?

For Spectrum Customer Service jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Spectrum Customer Service jobs in Atlanta, GA look for?

The top searched job categories for Spectrum Customer Service jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Spectrum Customer Service jobs?

Cities near Atlanta, GA with the most Spectrum Customer Service job openings:

Spectrum Customer Service jobs near you
Infographic showing various Spectrum Customer Service job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,658 per year, or $18.1 per hour.

Business Account Executive

Spectrum Business

Mcdonough, GA • On-site

Full-time

Posted 9 days ago

Spectrum rating

7.9

Company rating: 7.9 out of 10

Based on 613 frontline employees who took The Breakroom Quiz

30th of 98 rated telecommunications companies

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you thrive in dynamic environments where each day presents new opportunities to connect with businesses and drive growth? As an Account Executive at Spectrum Business, you’ll leverage your expertise to deliver essential communication solutions to small business clients. Join Spectrum Business’ Sales Team and make a measurable impact by expanding our reach and fueling the success of local enterprises.


How You’ll Make an Impact

  • Prospect and generate new business sales by engaging small businesses within your assigned sales territory
  • Conduct consultative needs analyses to identify and recommend Spectrum Business solutions that address each client’s communication requirements
  • Achieve sales and product targets across data, phone, video and mobile services by guiding leads from first contact through final sale
  • Maintain accurate records of sales activities, presentations and closed deals using required software and tools
  • Collaborate with other business groups to ensure seamless order execution and exceptional customer service
  • Attend sales meetings and training sessions to stay current with Spectrum’s products and strategies
  • Consistently simplify and enhance the customer experience through proactive communication and support

Working Conditions

  • Daily field-based, outside selling with frequent driving and walking
  • Occasional office-based work required when not in the field

What You’ll Bring to Spectrum 


Required Qualifications 


Education 

  • Bachelor’s degree in business, marketing or related field, or equivalent years of experience 


Experience 

  • 2+ years of sales experience or 2+ years of telecom or technical industry experience 


Skills 

  • Ability to read, write, speak and understand English 
  • Effective management of sales and administrative tasks with multitasking ability 
  • Quick learner able to apply knowledge and operate in a team environment 
  • Demonstrated verbal, written and interpersonal communication skills 
  • Driven, professional and determined character 
  • Valid and active State driver’s license with safe driving record 
  • Reliable personal vehicle and car insurance 

Preferred Qualifications 


Skills 

  • Business to business outside sales experience, exceeding goals, in either telecommunications or technical industry preferred  
  • Experience utilizing CRM systems (SalesForce)  
  • Experience with Microsoft Office (Excel, Word, PowerPoint, Outlook) 

#LI-EJ1
SAE270 2026-79506 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

What You’ll Bring to Spectrum 


Required Qualifications 


Education 

  • Bachelor’s degree in business, marketing or related field, or equivalent years of experience 


Experience 

  • 2+ years of sales experience or 2+ years of telecom or technical industry experience 


Skills 

  • Ability to read, write, speak and understand English 
  • Effective management of sales and administrative tasks with multitasking ability 
  • Quick learner able to apply knowledge and operate in a team environment 
  • Demonstrated verbal, written and interpersonal communication skills 
  • Driven, professional and determined character 
  • Valid and active State driver’s license with safe driving record 
  • Reliable personal vehicle and car insurance 

Preferred Qualifications 


Skills 

  • Business to business outside sales experience, exceeding goals, in either telecommunications or technical industry preferred  
  • Experience utilizing CRM systems (SalesForce)  
  • Experience with Microsoft Office (Excel, Word, PowerPoint, Outlook) 
Employment Type: Full Time

What Spectrum employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US

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