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Spectrum Call Center Jobs in Appleton, WI (NOW HIRING)

Mypath

Call Center Specialist

Green Bay, WI · On-site +1

$16.25 - $20.50/hr

The Call Center is an innovative way to provide excellent support and customer service to our ... Our companies provide a spectrum of services and support which promote the ability of those we ...

MyPath

Call Center Specialist

Green Bay, WI · On-site

$16.25 - $20.50/hr

The Call Center is an innovative way to provide excellent support and customer service to our ... Our companies provide a spectrum of services and support which promote the ability of those we ...

Ascension

General Surgeon

Appleton, WI

$168K/yr

... spectrum inpatient only general surgery services. * Access to advanced technology, including ... Practice at a 150-bed Level III Trauma Center with employed primary, specialty, and subspecialty ...

Ascension

General Surgeon

Appleton, WI · On-site

$239K - $287K/yr

... spectrum inpatient only general surgery services. * Access to advanced technology, including ... Practice at a 150-bed Level III Trauma Center with employed primary, specialty, and subspecialty ...

Ascension

General Surgeon

Appleton, WI · On-site

$243K - $292K/yr

... spectrum inpatient only general surgery services. * Access to advanced technology, including ... Practice at a 150-bed Level III Trauma Center with employed primary, specialty, and subspecialty ...

All JobsSpectrum Call Center JobsSpectrum Call Center Jobs in Appleton, WI

Spectrum Call Center information

See Appleton, WI salary details

$10

$17

$24

How much do spectrum call center jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for spectrum call center in Appleton, WI is $17.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.75 per hour, depending on experience, location, and employer.

What are the typical career advancement opportunities for Spectrum Call Center employees?

Employees at Spectrum Call Centers often find a range of opportunities for growth, starting from entry-level customer service positions and advancing to roles such as team leads, supervisors, or specialized support representatives. High-performing agents may be considered for training, quality assurance, or management positions, depending on company needs and personal career interests. Development programs and ongoing training are frequently offered to help employees build skills and pursue internal promotions. Demonstrating reliability, strong interpersonal skills, and a commitment to excellent service can open doors to long-term career advancement within the organization.

What skills and qualifications are needed for a Spectrum Call Center position?

To thrive in a Spectrum Call Center role, strong verbal communication skills, active listening abilities, and a high school diploma or equivalent are essential, often complemented by previous customer service experience. Familiarity with customer relationship management (CRM) software and knowledge of Spectrum's services and troubleshooting protocols are typically required. Excellent problem-solving skills, patience, and the ability to remain composed under pressure help individuals stand out in this fast-paced environment. These skills are vital for resolving customer issues efficiently, maintaining satisfaction, and supporting team productivity.

How is it working at Spectrum call center?

Working at a Spectrum call center involves handling customer inquiries related to services such as internet, TV, and phone. Employees typically work in a fast-paced environment, using tools like customer relationship management (CRM) software, and may be required to work in shifts, including evenings and weekends. Customer service skills and product knowledge are important for success in this role.

Does Spectrum offer remote work options?

Spectrum call center jobs often offer remote work options, especially for customer service representatives, with some positions providing full-time remote schedules. Candidates typically need a reliable internet connection and a quiet workspace to perform their duties effectively.

What is a Spectrum Call Center?

A Spectrum Call Center job involves assisting customers with billing inquiries, technical support, and account management. Representatives handle incoming calls, troubleshoot service issues, and provide information about Spectrum's products and services. Strong communication and problem-solving skills are essential for success in this role. Employees typically receive training, benefits, and opportunities for career growth within the company.

What job categories do people searching Spectrum Call Center jobs in Appleton, WI look for? The top searched job categories for Spectrum Call Center jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Spectrum Call Center jobs? Cities near Appleton, WI with the most Spectrum Call Center job openings:
Spectrum Call Center jobs near you
Infographic showing various Spectrum Call Center job openings in Appleton, WI as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 13% Part Time, 2% Temporary, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $36,336 per year, or $17.5 per hour.

Call Center Specialist

Mypath

Green Bay, WI • On-site, Remote

$16.25 - $20.50/hr

Part-time

Posted 15 days ago

Job description

Majority Women Employee-Owned. Empowered by Everyone to Transform Lives.


Overview

Are you ready for a NEW & EXCITING opportunity? HIL is looking for a Part-Time Call Center Specialist to join the Call Center Specialist Team. The Call Center is an innovative way to provide excellent support and customer service to our Direct Support Professional (DSP) teams and will provide the first point of contact for DSP's after typical business hours.


The Call Center is available from 5pm to 8am during the week and 24 hours on the
weekends.

The Call Center Specialists will demonstrate proficiency in the following:

  • HIL Policies, Procedures, and Practices

  • Efficient navigation of company systems and technology to provide the appropriate responses to DSP callers needing support or guidance.

  • Providing resolutions that maintain compliance with regulatory, contractual, and company requirements.

  • Providing training and support to Direct Care Professionals to enhance their confidence and strengthen our workforce.

This is a remote (in Wisconsin) position requiring a home office. Hours are second or third shift and every other weekend. We are looking for confident candidates to join the team in this innovative way to make a difference in the lives of the people we support as well as our DSP and Management teams - is that person you?

Additional Information

MyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. Our companies provide a spectrum of services and support which promote the ability of those we serve to live as independently as possible in the community.


MyPath is composed of a beautifully diverse spectrum of employees with different characteristics, abilities, and life experiences. We believe that equitable, diverse, and inclusive practices in our workspaces are integral to the existence of MyPath. We value our diverse spectrum of Owners, the individuals we serve and the communities we encounter.


Our success as an organization is directly proportional to our ability to create belonging and genuinely engage our Owners and potential Owners. We ask for demographic information so that we can be intentional in supporting our Owners best. Although not required, we would appreciate you sharing to help our commitment of cultivating a diverse, equitable, inclusive, and belonging MyPath.


Our Culture

At MyPath, we support an ownership culture throughout the organization. Our culture is based on our five beliefs and behaviors:

  • Passion

  • Accountability

  • Teamwork

  • Openness

  • Continuous Learning and Innovation

As an employee owner, you can expect transparency, respect and appreciation. You'll impact the place you work and map a career within MyPath. With your passion and our breadth of services, your options are nearly limitless!

MyPath is proudly Majority Women Employee-Owned, with women leading at every level from the frontline to the boardroom. Our strength comes from all of us. Every Owner, regardless of gender, plays a vital role in shaping our culture, driving our mission, and building a workplace where opportunity and ownership are shared by all.

MyPath is an Equal Opportunity Employer (EOE) committed to fostering a diverse, equitable, and inclusive workplace. We embrace the unique characteristics, abilities, and life experiences of our employees and believe that equitable and inclusive practices are essential to our success. We value the diversity of our Owners, the individuals we serve, and the communities we engage with.

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