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Special Programs Manager information

What does a special programs manager do?

A Special Programs Manager is responsible for planning, implementing, and overseeing specialized projects or initiatives within an organization. Their duties often include coordinating cross-functional teams, managing budgets, ensuring programs meet organizational goals, and reporting on outcomes. They may work in fields such as education, government, healthcare, or corporate sectors, adapting their approach to meet unique program needs. Success in this role requires strong leadership, organizational, and communication skills.

What are the key skills and qualifications needed to thrive as a special programs manager?

To thrive as a Special Programs Manager, you need strong project management, strategic planning, and budgeting skills, typically supported by a bachelor's degree in business, public administration, or a related field. Familiarity with project management software (such as MS Project or Asana), data analysis tools, and program evaluation methods is commonly required. Exceptional communication, leadership, and problem-solving abilities are vital for coordinating cross-functional teams and managing diverse stakeholders. These competencies ensure programs are executed effectively, goals are met, and organizational objectives are advanced.

How does a special programs manager typically collaborate with cross-functional teams to ensure program success?

A Special Programs Manager frequently works with various departments such as finance, marketing, operations, and human resources to coordinate and deliver program objectives. Effective collaboration involves regular meetings, clear communication of goals, and aligning team efforts to program timelines and milestones. This role often acts as a liaison, ensuring that each team understands their responsibilities and that any issues are addressed collaboratively. Building strong relationships and fostering open communication are key to overcoming challenges and driving program success.

What is the difference between Special Programs Manager vs Program Coordinator?

AspectSpecial Programs ManagerProgram Coordinator
CredentialsRelevant experience, certifications in program management or related fieldsTypically requires a bachelor's degree, some experience in program support
Work EnvironmentOversees multiple projects, manages teams, strategic planningSupports program activities, handles logistics, assists in implementation
Employer & Industry UsageUsed in nonprofit, government, corporate sectors for managing specialized initiativesCommon in similar sectors for supporting program execution

The Special Programs Manager focuses on strategic oversight and leadership of specialized initiatives, while the Program Coordinator handles day-to-day support and logistics. Both roles are essential but differ in scope and responsibility.

What are the most commonly searched types of Special Programs jobs in California?

The most popular types of Special Programs jobs in California are:

What cities in California are hiring for Special Programs Manager jobs?

Cities in California with the most Special Programs Manager job openings:

Special Programs Manager jobs near you

Special Programs Manager I - Commercial Products

Rancho Cucamonga, CA

Inland Empire Health Plan
Insurance Services • 1 - 5K employees

6.8

Company rating: 6.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

268th of 311 rated insurance

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Learn more about Inland Empire Health Planexternal

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 5 days ago

Job description

Overview

What you can expect! 

Find joy in serving others with IEHP! We welcome you to join us in "healing and inspiring the human spirit" and to pivot from a "job" opportunity to an authentic experience!

Under the direction of the Director of Product Implementation - Medicare & Commercial, the Special Programs Manager I - Commercial Products ensures advancement of IEHP's commercial product initiatives. The Covered California Product Specialist is responsible for supporting the development, implementation, maintenance, and regulatory compliance of Individual products offered through the Covered California marketplace. This role serves as a liaison between internal departments and external stakeholders to ensure successful product filings, regulatory compliance, operational readiness, and ongoing product performance align with IEHP's Mission, Core Values and Strategic Priorities as defined by IEHP Executives and Leadership.

This role collaborates closely with Compliance, Finance, Actuarial, Sales, Enrollment, Operations, Claims, Provider Network, Marketing, and Covered California representatives to support annual product renewals, regulatory changes, and strategic initiatives.

 

Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Additional Benefits

Perks

 

IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more.

  • Competitive salary
  • State of the art fitness center on-site
  • Medical Insurance with Dental and Vision
  • Life, short-term, and long-term disability options
  • Career advancement opportunities and professional development
  • Wellness programs that promote a healthy work-life balance
  • Flexible Spending Account - Health Care/Childcare
  • CalPERS retirement
  • 457(b) option with a contribution match
  • Paid life insurance for employees
  • Pet care insurance
Key Responsibilities
  • Product Development & Management:
    • Support the annual Covered California product development and renewal cycle. Coordinate benefit design updates, plan changes, and product enhancements. Maintain product inventories, benefit grids, and product documentation. Assist with evaluating market trends, competitor products, and regulatory requirements. Support implementation of new product offerings and product modifications.
  • Regulatory & Compliance Support:
    • Monitor Covered California guidance, regulations, and policy updates. Coordinate review and implementation of Covered California contractual and regulatory requirements. Assist with product filings, Summary of Benefit (SBC), Schedule of Benefit (SOB), Evidence of Coverage (EOC), and benefit documents. Ensure product materials align with state and federal requirements. Participate in regulatory audits and compliance reviews as needed.
  • Cross-Functional Collaboration:
    • Serve as a key liaison between Product, Compliance, Operations, Enrollment, Finance, Actuarial, and Marketing teams. Facilitate meetings and track action items related to Covered California initiatives.
    • Support enterprise readiness activities for annual renewals and special enrollment periods.
    • Coordinate implementation timelines and project deliverables.
  • Performance Monitoring & Reporting:
    • Analyze membership, enrollment, retention, and product performance data. Develop reports and presentations for leadership and cross-functional stakeholders. Identify opportunities to improve member experience and product competitiveness. Support strategic planning and roadmap development for Covered California products.
  • Operational Readiness:
    • Assist with testing and validation of benefit configurations and system updates. Coordinate business readiness activities related to product launches and renewals. Support development of training materials and operational procedures. Participate in issue resolution and corrective action planning.
  • Perform any other duties as required to ensure Health Plan operations and department business needs are successful.
    • Qualifications

    Education & Requirements 

    • A minimum of three (3) years of experience in health plan product management, health insurance operations, regulatory affairs, or related healthcare field required
    • Experience working with Covered California, ACA products, or Individual Marketplace products preferred
    • Experience coordinating cross-functional healthcare projects preferred
    • Experience with benefit design, enrollment operations, or healthcare analytics preferred
    • Project Management certification or equivalent experience preferred
    • Bachelor's degree in business administration, Healthcare Administration, Public Health, Finance, or related field from an accredited institution required
      • In lieu of the required degree, a minimum of four (4) years of additional relevant work experience is required for this position
      • This experience is in addition to the minimum years listed in the Experience Requirements above
    • Master's degree from an accredited institution preferred

    Key Qualifications

    • Understanding of project lifecycle methodologies and LEAN methodologies
    • Knowledge of managed care, healthcare, health plans, government products, and/or health plan accreditation principles and practices, enough to effectively lead projects within the organization
    • Knowledge of health plan operations, including downstream impacts, to effectively implement initiatives
    • Knowledge of CMS, DHCS, and Covered California requirements preferred
    • Excellent interpersonal skills
    • Excellent organizational skills
    • Excellent communication skills: verbal and written
    • Excellent organization, process, and project management skills
    • Skilled in Microsoft Office programs including, but not limited to, Word, Excel, PowerPoint, Outlook, Access, and Project
    • Ability to work in a complex, rapidly evolving environment which requires high-level initiative
    • Ability to make quick adjustments to project deadlines or assignments
    • Ability to work independently and collaboratively within a team environment
    • Ability to effectively prioritize and manage multiple projects with competing deadlines
    • Ability to apply knowledge and guide self
    • Excellent attention to detail
    • Proven ability to interact effectively at all levels of the organization
    • Ability to work independently with little or no supervision and able to meet deadlines with little or no planning

    Start your journey towards a thriving future with IEHP and apply TODAY!

    Work Model Location

    This position is on a hybrid work schedule. (Mon & Fri - remote, Tues - Thurs onsite in Rancho Cucamonga, CA.)

    Pay RangeUSD $80,059.20 - USD $106,059.20 /Yr.Employment Type: FULL_TIME

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