Special Operations Instructor Jobs in Boston, MA

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA's core values are built around safety, service, equity, sustainability, culture, and accessibility, and each employee that works for the MBTA performs their roles based on our vision, mission, and values.

This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Special Duty Training Helper Employee will offer subject matter expertise, technical assistance, and the ability to accurately perform and explain work processes withing their operational area to Operations Training Instructors and personnel as part of a teaching team during the implementation of various special projects which require the adoption of new procedures, documentation, training programs, and/or technology throughout a broad segment of Operations and occasionally outside of Operations and within a compressed time frame. This Special Duty Training Helper role is a temporary assignment and does not change the employee's core classification or home area/rating station.

Note: Selected candidates will receive additional training to prepare them for success in the Special Duty Training Helper assignment. Employees selected for this assignment will receive a non-pensionable stipend of $3.00 per hour, paid in addition to their current core classification hourly rate. Eligibility for this assignment is limited to specific classifications within each department

Applicants are strongly encouraged to confirm that their current job classification appears on the eligible classifications list for their department before applying (please see list under minimum requirements & qualifications). The Authority reserves the right to cap the number of applications accepted for this posting, if necessary. Duties & Responsibilities Pair with an Operations Instructor and attend classes in both a classroom and practical (field) setting to support employees during the implementation of new procedures and technology.

Assist and support an instructor as needed, which includes facilitating portions of training sessions within relevant areas of expertise; completing administrative tasks; answering trainee questions; and providing subject matter expertise. May lead small group by acting as a scribe and guiding discussions to meet in-class timelines. Be present in the field and provide technical assistance and help personnel navigate and troubleshoot devices and software.

Serve as direct contact for frontline employees, to assist where needed, address learning gaps and to promote the adoption of these initiatives. Perform other duties as assigned. Minimum Requirements & Qualifications A High School Diploma or equivalent.

Must be an employee of the MBTA for at least one (1) year. Must currently be an employee represented by the Alliance or Carmen's Local 589 in one of the following departments and have subject matter expertise in its core function: Maintenance of Way (Track), Signals, Power System Maintenance (PSM), Office of Chief Infrastructure (OCI), Heavy Rail Transportation, Light Rail Transportation or Stations/Transit Facilities Maintenance. Priority and preference will be given to those employees represented by the Alliance.

Facilitate portions of classroom instruction under the direction of an instructor. Demonstrated commitment to coaching, mentoring, or assisting coworkers in learning operational procedures. Must be comfortable speaking publicly to small and large groups.

Ability to work any and all shifts and/or locations as assigned or directed. Be available to work twenty-four (24) hours per day, seven (7) days per week. Ability to work effectively with a diverse workforce.

Substitutions None. Eligible classifications list Starter, Train Master, Yard - RTL Master, Spare Yard - RTL Motorperson, Rapid Transit Motorperson, RTL Yard Motorperson, Spare RTL Yard Spare Inspector Motorperson, RTL TRG Motorperson, Part time Preferred Experience & Skills Experience with the use of technical tools including but not limited to, MS Office, mobile devices, and tablets Have basic presentation and facilitation skills. Experience in presentation, facilitation, or instruction.

Assignment Terms & Conditions Will be called upon when training is being offered to the Special Duty Training Helper Employee's role department. Length of assignments may vary and will be a minimum of one week and may last several weeks or months. Assignments may also include breaks which will require employees to work in their core role.

Will not be eligible for overtime in their core classification while working in the Special Duty Training Helper Role. Being selected does not guarantee work. Priority and preference will be given to those employees represented by the Alliance.

Will be eligible for overtime in the Special Duty Training Helper Role while working as a Special Duty Employee. Schedule may vary and Special Duty Training Helper Employees may be required to workdays, nights and/or overnights as training demands dictate. Accepting this role will not alter or change an employee's current seniority or rating status in their core role.

Employees accepted as a Special Duty Training Helper Employee will still be eligible to participate in their core department's pick. Adhere to rules, regulations, collective bargaining agreements (if applicable) and policies of the MBTA including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies. Have a satisfactory work record immediately prior to the closing date of this posting, including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).

This is a temporary pilot position subject to the agreement's expiration date Job Conditions: Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English. Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program.

Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role. Ability to provide internal and external customers with courteous and professional experiences. Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required).

Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers. Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies. Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).

Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including physical examination and drug and alcohol screenings. Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service. Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op

Additionally, interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting pre-employment screenings / pre-boarding, working in their positions, and throughout the duration of their program. Disclaimers and Definitions: General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position

Application Completion: It is each applicant's responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields.

The recruitment team does not have access to existing employee data / history. Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established. Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job.

Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements. Work Eligibility: All employees must be legally authorized to work in the United States and on an unrestricted basis.

The MBTA does not have an employer work sponsorship program. However, if you have unrestricted work authorization, or are sponsored by a separate entity, you are welcome to apply. Further, all persons hired will require a U.S

Social Security Number prior to starting the position and employees will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S. Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position

Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.

Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing. On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority. Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.

ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or hradaaa@mbta.com. Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer

For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions. Intern / Co-Op Benefits: Employees taking part in an internship or co-op at the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass, based on the city from which the intern / co-op commutes to work, at no cost. However, no additional benefits are currently offered for interns or co-ops.