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Spanish Technical Support Jobs in Florida (NOW HIRING)

Cohesity

Technical Support Engineer

Heathrow, FL · On-site

English and Spanish Fluency is Required: Effective spoken and written business communication skills are needed for business communications such as support calls, technical customer conversations ...

Watsco, Inc.

Service Technical Support

Miami, FL · On-site

$35K - $45K/yr

SUMMARY The Service Technical Support Specialist is responsible for providing support to our ... English and Spanish required. MATHEMATICAL SKILLS Ability to apply concepts such as fractions ...

DemeTECH Corp

Be Seen First

Jr Automation Engineer

Miami Lakes, FL · On-site

Collaborate with maintenance and operations teams to provide basic technical support and ... Bilingual in English and Spanish. Technical Proficiencies: * Organizational Skills, Learning ...

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All JobsSpanish Technical Support JobsSpanish Technical Support Jobs in Florida

Spanish Technical Support information

What is the difference between Spanish Technical Support vs Customer Service Representative?

AspectSpanish Technical SupportCustomer Service Representative
Required CredentialsTechnical certifications, technical knowledgeCommunication skills, customer service training
Work EnvironmentTechnical support centers, IT departmentsCall centers, retail, service industries
Employer & Industry UsageIT, tech companies, software providersRetail, telecom, hospitality
Search & Comparison IntentTechnical skills, troubleshooting, product supportCustomer interaction, service quality

Spanish Technical Support focuses on troubleshooting technical issues and providing product support in Spanish, often requiring technical certifications. Customer Service Representatives handle general customer inquiries, complaints, and service requests, emphasizing communication skills. While both roles involve customer interaction in Spanish, Spanish Technical Support is more technical and specialized, whereas Customer Service is broader and service-oriented.

Infographic showing various Spanish Technical Support job openings in Florida as of September 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 90% In-person, 5% Hybrid, and 5% Remote job distribution.

English-Spanish Bilingual Tier 2 Technical Support Representative

Miami, FL • On-site

Fuku
Food Services and Drinking Places • 51 - 200 employees
Learn more about Fukuexternal

Full-time

Re-posted 11 days ago

Job description

Job Title:
English-Spanish Bilingual Tier 2 Technical Support Representative
Company:
Callnovo
Location:
Remote / Freelancer Contract
This posting is city-anchored for job board distribution, but candidates may work remotely if they are legally able to provide freelance services from their location.
Employment Type:
Freelancer Contract
Working Hours:
- 3:00 PM - 12:00 AM Central European Time
- 5 days per week
- Weekend rotation may be required
Market Served:
English and Spanish-speaking customers
Industry:
Customer Support / Technical Support / Call Center Services
Job Overview:
Callnovo is seeking an English-Spanish Bilingual Tier 2 Technical Support Representative to deliver customer service and technical issue resolution for an international client. This position is ideal for candidates with strong spoken and written English and Spanish skills, solid troubleshooting abilities, and experience handling customer escalations.
Key Responsibilities:
- Provide Tier 2 customer and technical support in both English and Spanish.
- Troubleshoot product, account, and service issues, guiding customers to resolution.
- Accurately escalate complex cases with clear notes and supporting details.
- Maintain professional communication across email, phone, chat, or ticketing channels.
- Follow client workflows, quality standards, and data privacy requirements.
Requirements:
- Proficiency in both English and Spanish; must be comfortable supporting customers professionally in both languages.
- Prior experience in customer support, call center, help desk, or technical support.
- Ability to work 3:00 PM - 12:00 AM Central European Time, 5 days per week, including possible weekend rotation.
- Reliable internet connection, quiet work environment, and ability to work independently as a freelancer.
- Strong problem-solving skills, attention to detail, and clear written communication.
Preferred Qualifications:
- Experience in Tier 2 support, SaaS support, telecom, e-commerce, or consumer technology support.
- Familiarity with CRM, ticketing systems, remote troubleshooting, and escalation workflows.
How to Apply:
Please submit your resume through this posting. Qualified candidates may be invited to complete registration through Callnovo's application page: https://assess.herodash.ai/jobs/147. No separate assessment is required at this stage.
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About Fuku

Sourced by ZipRecruiter

Industry

Food services and drinking places

Company size

51 - 200 Employees

Headquarters location

New York, NY, US

Year founded

2015

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