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Spa Sales Associate Jobs in Rochester, NY (NOW HIRING)

Server

Pittsford, NY · On-site

$10.70/hr

Become part of our family and see why so many of our associates have made DelMonte Hotel Group ... sales transactions and secure accurate payment. • Familiarize and be knowledgeable of current ...

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Spa Sales Associate information

See Rochester, NY salary details

$8

$17

$32

How much do spa sales associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for spa sales associate in Rochester, NY is $17.35, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $18.03 per hour, depending on experience, location, and employer.

What is a spa sales associate?

Spa Sales Associates are customer service professionals who work in spas or wellness centers, helping clients with scheduling appointments, recommending services or products, and processing sales transactions. They act as the main point of contact for guests, providing information about spa treatments and ensuring a positive customer experience. Spa Sales Associates also play a key role in promoting memberships, retail products, and special offers to help grow the business.

What skills and qualifications are needed to thrive as a spa sales associate?

To thrive as a Spa Sales Associate, you need a solid understanding of sales techniques, customer service, and basic spa services, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, scheduling software, and customer relationship management (CRM) tools is typically required. Strong communication, active listening, and a friendly demeanor help build rapport with clients and address their needs effectively. These skills are crucial for driving sales, ensuring client satisfaction, and maintaining the spa’s reputation in a competitive market.

What are common challenges spa sales associates face when balancing client service and sales goals?

Spa Sales Associates often juggle the dual responsibilities of delivering excellent customer service while meeting sales targets for memberships and products. A common challenge is finding the right balance between providing a relaxing, pressure-free experience for clients and proactively promoting spa packages or retail offerings. Successful associates build trust by genuinely listening to clients’ needs and making personalized recommendations, which helps achieve sales goals without compromising the guest experience. Effective communication and time management are key to managing these expectations and building lasting client relationships.

What is the difference between Spa Sales Associate vs Spa Receptionist?

AspectSpa Sales AssociateSpa Receptionist
Primary RolePromotes and sells spa services and productsGreets clients and manages appointment scheduling
Required SkillsSales, customer service, product knowledgeCustomer service, communication, organization
Work EnvironmentSales floor, retail areasFront desk, reception area
Common CertificationsNone required, but sales or customer service experience preferredNone required

While both roles involve customer interaction in a spa setting, Spa Sales Associates focus on promoting and selling services and products, requiring sales skills. Spa Receptionists primarily handle client check-ins, appointments, and general inquiries. Both positions are essential for a smooth spa operation but differ in their core responsibilities and skill sets.

Is a spa sales associate a stressful job?

A spa sales associate's job can be moderately stressful due to meeting sales targets, managing customer interactions, and maintaining a professional environment. The role often requires strong communication skills, product knowledge, and the ability to handle customer concerns calmly. Stress levels vary depending on the workplace and individual workload management.

What is required to work at a spa?

To work as a Spa Sales Associate, candidates typically need excellent customer service skills, a friendly demeanor, and knowledge of spa services and products. Some employers may require previous sales experience, a high school diploma or equivalent, and the ability to work flexible hours, including weekends and evenings. Certification is not usually mandatory but can be beneficial for understanding spa treatments and products.

What cities near Rochester, NY are hiring for Spa Sales Associate jobs?

Cities near Rochester, NY with the most Spa Sales Associate job openings:

Infographic showing various Spa Sales Associate job openings in Rochester, NY as of August 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,078 per year, or $17.3 per hour.

General Manager - Woodcliff Hotel & Spa

Fairport, NY

Schulte Companies
Hospitality Services • 10K+ employees

Full-time

Medical, Life, Retirement, PTO

Re-posted 16 days ago


Job description

Schulte Hospitality Group is seeking a dynamic, service-oriented General Manager to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

Work Today, Get Paid today, with Daily Pay!

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Multiple Health Insurance and Life Insurance options

401k Plan + Company Match

Paid Parental Leave

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

  • Managing budgets and financial plans and controlling expenditure
  • Maintaining statistical and financial records
  • Setting and achieving sales and profit targets
  • Recruiting, training, and monitoring staff -
  • Planning work schedules for individuals and teams
  • Appropriately responding to and resolving guest concerns
  • Addressing problems and troubleshooting
  • Ensuring events and conferences run smoothly -
  • Hotel Asset preservation. Including but not limited to: Supervising maintenance, supplies, renovations, and furnishings
  • Maintaining relationships with contractors, vendor and suppliers
  • Ensuring a safe and secure environment for all guests and associates
  • Maintaining appropriate inspections of the property as identified by the organization and brand
  • Ensure the property meets brand guidelines and expectations for service and all standards
  • Ensuring compliance with licensing laws, health and safety, and other statutory regulations
  • Perform various other duties as assigned to meet business objectives

EDUCATION AND EXPERIENCE

  • Ability to communicate effectively verbally and in writing
  • Demonstrated ability to lead a team
  • Excellent attention to detail
  • Financial savvy
  • Proficient in Microsoft Office products
  • Ability to working in a faced paced environment with the ability to multi-task

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

*Schulte Hospitality Group is an Equal Opportunity Employer.


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About Schulte

Sourced by ZipRecruiter

Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

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