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Spa Reviews Jobs in California (NOW HIRING)

Trilogy Spa Holdings

Spa Director

Sonoma, CA · On-site

Responsible for the review and approval of all bi-weekly payroll processes. * Attend all weekly ... Ensure the spa team receives proper Forbes-related and Corporate/Brand/Hotel/Resort standards ...

The Spa at The Lodge - Sonoma

Spa Director

Sonoma, CA · On-site

$85K - $105K/yr

Responsible for the review and approval of all bi-weekly payroll processes. * Attend all weekly ... Ensure the spa team receives proper Forbes-related and Corporate/Brand/Hotel/Resort standards ...

Hand and Stone Massage and Facial Spa

Spa Associate

Dublin, CA · On-site

$15.25 - $18.50/hr

Spa Associates are vital in helping achieve this goal, as they are the first introduction many ... Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about ...

Marriott

Spa Director

Half Moon Bay, CA · On-site

Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports. Manages Spa controllable expenses such guest amenities, linen expense ...

Marriott International

Spa Director

Half Moon Bay, CA · On-site

$117K - $155K/yr

Conducting Human Resources Activities • Reviews comment cards, guest satisfaction results and ... a Spa orientation program for employees to receive the appropriate new hire training to ...

THUNDER VALLEY CASINO

Spa Manager

Lincoln, CA

$43K - $58K/yr

The Spa Manager directs the daily operations of Spa at Thunder Valley. The Spa Manager will also ... Review professional publications, establish personal networks, participate in professional ...

THUNDER VALLEY CASINO

Spa Manager

Lincoln, CA · On-site

$43K - $58K/yr

The Spa Manager directs the daily operations of Spa at Thunder Valley. The Spa Manager will also ... Review professional publications, establish personal networks, participate in professional ...

KSL Resorts

Spa Supervisor

Yountville, CA · On-site

$23/hr

Review/revise scheduling on a daily basis according to business demands. * Assist with billing for all Spa services and retail sales including preparing receipts. * Be thoroughly familiar with and ...

Marriott

Director of Spa

West Hollywood, CA · On-site

Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports. Manages Spa controllable expenses such guest amenities, linen expense ...

Marriott

Director of Spa

West Hollywood, CA · On-site

Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports. Manages Spa controllable expenses such guest amenities, linen expense ...

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Spa Reviews information

What are spa reviews?

Spa reviews are evaluations or feedback written by customers or critics about their experiences at a spa. These reviews typically cover aspects such as the quality of services, cleanliness of the facility, professionalism of the staff, ambiance, and overall satisfaction. Spa reviews can help potential clients decide which spa to visit by providing insights into what they can expect. They are commonly found on websites, social media, and dedicated review platforms. Reading multiple reviews can offer a balanced view of a spa's strengths and weaknesses.

What are the key skills and qualifications needed to thrive as a spa reviewer, and why are they important?

To thrive as a Spa Reviewer, you need strong writing skills, attention to detail, and a good understanding of spa treatments and industry standards, often complemented by experience in hospitality or journalism. Familiarity with content management systems, photography equipment, and social media platforms is typically important for sharing comprehensive reviews. Excellent communication, critical thinking, and objectivity help reviewers deliver honest and engaging content that resonates with readers. These skills ensure trustworthy, insightful reviews that guide consumers and uphold the credibility of the review platform.

What are some common challenges faced by professionals in spa review roles, and how can they be addressed?

Professionals in Spa Review roles often encounter challenges such as maintaining objectivity during visits, effectively evaluating both tangible and intangible service elements, and working under tight deadlines to deliver timely reviews. To address these, it's important to establish standardized evaluation criteria, take detailed notes during visits, and prioritize clear communication with spa staff while maintaining professionalism. Additionally, collaborating with editors or other reviewers can help ensure accuracy and consistency in published content.

What is the difference between Spa Reviews vs Massage Therapists?

AspectSpa ReviewsMassage Therapists
CredentialsTypically no formal credentials required; reviews are based on customer feedbackRequire certifications or licenses depending on location
Work EnvironmentReview platforms, spa websites, social mediaSpas, wellness centers, clinics
Industry UsageUsed to evaluate spa services, customer satisfactionProvide therapeutic massage services, health-focused

While Spa Reviews focus on customer feedback about spa facilities and overall experience, Massage Therapists are licensed professionals providing therapeutic treatments. Reviews help clients choose quality services, whereas Massage Therapists are the service providers themselves. Both are integral to the wellness industry but serve different roles.

What are popular job titles related to Spa Reviews jobs in California?

For Spa Reviews jobs in California, the most frequently searched job titles are:

What job categories do people searching Spa Reviews jobs in California look for?

The top searched job categories for Spa Reviews jobs in California are:

What cities in California are hiring for Spa Reviews jobs?

Cities in California with the most Spa Reviews job openings:

Spa Reviews jobs near you
Infographic showing various Spa Reviews job openings in California as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution.

Spa Director

Trilogy Spa Holdings

Sonoma, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Key responsibilities

  • Oversee all aspects of the spa's operations, including financial performance, guest satisfaction, and team management.

  • Manage staffing, training, and performance of the spa team to ensure exceptional service delivery.

  • Coordinate with hotel management and marketing teams to promote spa services and ensure operational alignment.

Job description

COMPANY OVERVIEW
Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, Texas and Virginia, where there is an enormous opportunity for growth for passionate individuals.
Trilogy inspires those who provide, "Flawless service: Every Guest, Every day."
We pride ourselves on creating a culture where employees feel valued, appreciated, and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team!
JOB SUMMARY
The Spa Director oversees all aspects of a luxury hotel/resort spa, ensuring exceptional guest experiences, financial success, and operational excellence. This strategic role drives customer satisfaction, revenue growth, and budgeted NOI through effective marketing, retail sales, and cost control. Responsibilities include team leadership, recruitment, training, and performance management while ensuring compliance with Trilogy policies. The SD promptly resolves guest concerns, maintains regulatory compliance, and fosters a strong partnership with the hotel for seamless operations. This role requires exceptional communication, leadership, and the ability to balance strategic goals with daily operations. Effectively communicates with guests and Spa team to understand their needs and areas of concern, while maintaining a high level of customer service to maximize guest satisfaction and profitability.
Responsibilities
Spa Operations/Inventory Management:
  • Responsible for the successful financial performance of the spa, by meeting or exceeding budgeted targets.
  • Provide daily oversight of spa team and leadership personnel, working in conjunction with Hotel/Resort Management, to establish and maintain a collaborative relationship as the ambassador for TRILOGY.
  • Drive Spa Group Sales by working with the Hotel/Resort Sales team and local area event planners.
  • Maintain inventory levels by ensuring proper stock levels on retail, professional on hand, and in rooms through effective and timely product inventory counts. Conduct "spot check" inventory counts on a timely basis within the month.
  • Ensure accountable department managers properly maintain daily treatment room checklists.
  • Ensure the spa team maintains safety, sanitation, and disinfection standards, properly cleaning and sanitizing products, rooms, tools, and equipment, and following TRILOGY and State Governing Boards' requirements and guidelines.
  • Ensure daily treatment room checklists are properly maintained by accountable department managers.
  • Ensure the spa team maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines.
  • Ensure all in Spa Leadership provide ongoing oversight for optimal performance of all spa equipment. Proper documentation is maintained in daily MOD Logs, as appropriate.
  • Prepare bi-weekly payroll reports. Responsible for the review and approval of all bi-weekly payroll processes.
  • Attend all weekly Hotel/Resort Management meetings and pre-convention meetings to ensure alignment with ongoing hotel activities and collaboration on all spa events, activities and operational updates.
  • Work effectively with the TRILOGY Corporate Marketing team to develop and implement spa-related marketing strategies, collateral, and promotional activities in conjunction with the Hotel marketing team.
  • Onsite liaison to Hotel Marketing team for final review and signoff on all spa marketing efforts/materials.

Staffing/Training:
  • Oversee the supervision, management, and growth of the Spa team, establishing and monitoring staffing levels, with a focus on retention and develop of employee partners.
  • Manage the interview and hiring process, ensuring proper onboarding and training is conducted in alignment with TRILOGY HR standards.
  • Ensure the spa team receives proper Forbes-related and Corporate/Brand/Hotel/Resort standards training.
  • Ensure the spa team consistently delivers exceptional service by utilizing training materials and incentive programs to monitor performance, document compliance with service standards and policies, and motivate employees for success.
  • Assist in creating treatment protocols, training manuals, and training schedules alongside Spa Leadership and Corporate Operations team for each department.
  • Provide effective coaching and counseling for spa employee partners, in alignment with TRILOGY policies, ensuring accurate documentation and effective communication with Human Resources.
  • Conduct performance evaluations and reviews.
  • Conduct mandatory monthly staff meetings and attend/ensure attendance at all daily stand-up meetings.

Analyze/Reporting:
  • Directly responsible for spa financial reporting process including profit and loss statement, budgeting, and forecast reporting in alignment with TRILOGY timelines and processes.
  • Ensure compliance with budgeted payroll percentage targets.
  • Ensure all daily/nightly reporting functions are followed and properly maintained.

Customer Resolution:
  • Ensure that established service levels are consistently achieved in compliance with Hotel/Resort standards and/or Forbes 4 Star criteria (at a minimum).
  • Ensure proper tracking of all customer complaints/issues/concerns in the daily MOD logbook or as directed by the TRILOGY Corporate Team.
  • Ensure compliance with timely response and resolution processes to all customer complaints and/or related facility incidents per TRILOGY policy.

REQUIRED EDUCATION AND PREFERRED EXPERIENCE
  • Must have a minimum BS Degree or any other combination of education, training, and experience that provides the required knowledge, skills, and capabilities in a relevant field (Hospitality, Business Management, Operations).
  • Must have at least 5 years' experience in a Senior Management role in a 4- or 5-star property.
  • Must have prior experience and proficiency in daily accounting, monthly profit/loss statements, forecasting, and budget functions.
  • Must be polished, professional, and have a strong command of both written and verbal English.
  • Must be organized, proactive, and possess a strong attention to detail.
  • Must be highly proficient in Microsoft Office (Outlook, Word, Excel).
  • Previous experience with Booker, Book4Time, Spa Soft preferred.
  • CPR and First Aid certified desirable.

BENEFITS/PERKS
  • Medical, Dental and Vision (FTE only)
  • 401K Matching
  • PTO - Paid/Holiday Time Off
  • VTO - Voluntary Time Off
  • Discounts on Retail Products and Spa Services

COMPENSATION: $85,000 + Bonus + Benefits
The salary pay range for this role is $85,000 - $105,000. This rate is only applicable for jobs to be performed at The Spa at The Lodge. Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

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