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Spa Director Jobs in San Ramon, CA (NOW HIRING)

The Bay Club

Spa Desk Receptionist

Walnut Creek, CA · On-site

$17 - $22/hr

Check guests into the Spa & direct them where to go for appointments * Book appointments, provide information about Spa and services * Deliver exceptional service experience to members, guests, and ...

Marriott

Spa Attendant

San Francisco, CA · On-site

$16.50 - $20.50/hr

POSITION SUMMARY Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water ...

Marriott International

Spa Attendant

San Francisco, CA · On-site

$35.25/hr

POSITION SUMMARY Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water ...

Marriott

Director of Marketing

San Francisco, CA · On-site

... Sales, Spa Sales or a comparable professional area OR 4-year bachelor's degree in Business ... Owns the direct asset development (e.g. photoshoots) to verify up to date content for Marketing ...

Marriott

Director of Marketing

San Francisco, CA

... Sales, Spa Sales or a comparable professional area OR 4-year bachelor's degree in Business ... Owns the direct asset development (e.g. photoshoots) to verify up to date content for Marketing ...

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All JobsSpa JobsSpa Director JobsSpa Director Jobs in San Ramon, CA

Spa Director information

See San Ramon, CA salary details

$39.1K

$60.7K

$109K

How much do spa director jobs pay per year?

As of Sep 7, 2026, the average yearly pay for spa director in San Ramon, CA is $60,742.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $68,700.00 per year, depending on experience, location, and employer.

What does a spa director do?

A Spa Director oversees the daily operations of a spa facility, ensuring high-quality service and customer satisfaction. Their responsibilities include managing staff, developing service menus, controlling budgets, and implementing marketing strategies. They also ensure compliance with health and safety regulations and strive to create a relaxing and professional environment for clients. Spa Directors may also be involved in hiring and training employees, handling customer feedback, and maintaining inventory of products and supplies.

What does a spa director do?

A spa director oversees the daily administrative operations of a spa or other wellness facility at a hotel, casino, luxury resort. Your duties include helping clients or guests find the right type of recreation or treatment program, scheduling appointments for clients, hiring and training new staff, and ensuring that facilities and programs meet customer standards. You also plan long-term changes to the program, such as installing new facilities, developing new wellness programs, and expanding the list of services you offer clients.

What are some common challenges spa directors face when managing both staff and guest expectations?

Spa Directors often balance the needs of a diverse team while ensuring exceptional guest experiences. One common challenge is coordinating schedules and maintaining high morale among therapists and support staff, especially during peak business periods. Additionally, Spa Directors must handle guest feedback professionally, quickly resolving issues to maintain a positive reputation. Navigating these challenges requires strong communication, leadership, and conflict-resolution skills, as well as the ability to adapt to evolving guest preferences and industry trends.

What are the key skills and qualifications needed to thrive as a spa director, and why are they important?

To thrive as a Spa Director, you need strong management skills, experience in hospitality or wellness, and typically a background in business administration or a related field. Familiarity with spa management software, scheduling systems, and knowledge of health and safety regulations are essential. Exceptional leadership, customer service, and communication skills help in motivating teams and ensuring an exceptional client experience. These abilities are vital for maintaining operational excellence, client satisfaction, and the overall profitability of the spa.

What is the difference between Spa Director vs Spa Manager?

AspectSpa DirectorSpa Manager
ResponsibilitiesOversees entire spa operations, strategic planning, staff management, budgeting, and guest experienceManages daily spa services, supervises staff, handles client bookings, and ensures service quality
CredentialsTypically requires relevant certifications, management experience, and industry knowledgeRequires cosmetology or massage therapy licenses, customer service skills, and some management experience
Work EnvironmentExecutive setting within resorts, hotels, or wellness centersFrontline management within spa facilities, often in hotels or standalone spas

The main difference between a Spa Director and a Spa Manager lies in scope and responsibilities. The Spa Director oversees the entire spa operation, focusing on strategic growth and overall guest experience, while the Spa Manager handles daily operations and staff supervision. Both roles require relevant industry credentials, but the Director's role is more strategic and managerial, often in larger or more complex spa settings.

What education do you need to be a spa director?

A spa director typically needs a high school diploma or equivalent, with many employers preferring a bachelor's degree in hospitality, business administration, or a related field. Relevant experience in spa management, customer service, or hospitality is also important, along with strong leadership and organizational skills. Certifications in spa management or related areas can enhance qualifications but are not always required.
More about Spa Director jobs

What are the most commonly searched types of Spa jobs in San Ramon, CA?

The most popular types of Spa jobs in San Ramon, CA are:

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The top searched job categories for Spa Director jobs in San Ramon, CA are:

What cities near San Ramon, CA are hiring for Spa Director jobs?

Cities near San Ramon, CA with the most Spa Director job openings:

Spa Director jobs near you
Infographic showing various Spa Director job openings in San Ramon, CA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $60,742 per year, or $29.2 per hour.

Spa Desk Receptionist

The Bay Club

Walnut Creek, CA • On-site

$17 - $22/hr

Other

Re-posted 28 days ago

Job description

GENERAL SUMMARY
This position is responsible for welcoming guests and creating a positive first impression, booking appointments, and maintaining a clean and inviting reception area. Associates are responsible for providing exceptional customer service, creating an environment of hospitality and luxury, and consistently demonstrate a positive and professional attitude.
Our Culture
Our unique culture is at the heart of all we do and is guided by our values and behaviors. It's what we expect of ourselves and each other every day. We call it our "Code of Culture".
Our Code of Culture includes Our Mantra, Our Actions We Live By, and Pete's Promise:
Our Mantra:
Respect The Past
Accept Responsibility
Pay it Forward
Our Actions We Live By:
Actions We Live By. It's who we are when we step into our full power.
Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren't good enough. And we navigate tough conversations with empathy and grace.
Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!
Stay Humble. Hustle Harder. Show up and do the hard workBe a gritty, roll-up-your-sleeves kind of crewKnow it's never about one person-we are a part of a powerful team.
One Team. One Voice. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.
Be Curious. Ask Why. Stay member curiousWe seek to understand, and we never settle. We ask questions to truly understand the core of a matter.
Pete's Promise:
Service Forward
Ruthlessly Consistent
Do the Right Thing
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
PRIMARY JOB FUNCTIONS
Customer Service
  • Greet members and guests upon arrival
  • Check guests into the Spa & direct them where to go for appointments
  • Book appointments, provide information about Spa and services
  • Deliver exceptional service experience to members, guests, and Associates with a goal of retaining guests for repeat business
Reception Desk Oversight
  • Operate cash register
  • Process payments
  • Manage/handle cash and balance cash drawer each shift.
  • Perform opening and/or closing duties, as required
  • Answer and transfer phone calls
Cleanliness
  • Assist in maintaining the cleanliness and stock levels of spa lobby, retail displays and Relaxation Room
  • Assisting with Laundry duties
Communication and Relationships
  • Communicate timely and follow up, as appropriate
  • Provide membership sales team with guest/prospect lead contact information
  • Active participation in required events, required programs, required meetings and required trainings
OTHER JOB FUNCTIONS
  • Flexibility in work schedule, as job may require day and evening shifts, weekends and holidays
  • Maintain cleanliness of Relaxation Room and stock level of items
  • Assisting with Laundry duties
MINIMUM QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SKILLS & KNOWLEDGE
  • Policies and Regulations - Knowledge of company polices.
  • Written Comprehension and Expression - Ability to read, understand and communicate information and ideas in writing so others will understand.
  • Oral Comprehension and Expression -Ability to understand and communicate so others can understand ideas and information.
  • Computer - Ability to utilize spa software program and email communication software, such as Microsoft Outlook.
EXPERIENCE & EDUCATION
  • At least one year experience in the hospitality industry or related service position preferred.
WORKING CONDITIONS/ PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • This position deals with outside personnel such as members and guests on a regular basis with contact in various forms such as in person, phone and email.
  • It is sometimes necessary to deal with unpleasant or angry people with the need to problem solve difficult situations.
  • Standing is as needed.

JOB DESCRIPTION REVISION
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. This job description replaces all previous descriptions for this position.
An Equal Opportunity Employer
The Bay Club Company ("TBCC") provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence.

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