Location:ย Chicago,IL
Opportunity
Our Kohler Waters Spateam at Lincoln Park offers more than 50 innovative spa services using thehealing properties of Earth's mineral-rich waters and provides an oasis oftranquility in the heart of a bustling Windy City neighborhood. Join ourworld-class team of spa professionals and help our guests renew and rechargewhile they experience five-star living at its finest.ย
Specificresponsibilities of a Spa Attendant include:
- Attend to women's or men's (same gender as associate) Respite Room to maintain order, cleanliness and amenities; replenish clean towel supply throughout the facility.
- Perform rounds of the facility to ensure neatness and order.
- Attend to the Reception Desk located in the lower level to accommodate client check-in for sandals, robes and lockers.ย ย
- Understand basic RIO system operations for "view-only" purposes, thereby providing communication of service times and availability of services to guests.ย ย
- Gather used linens from treatment rooms and assemble for pick-up by The American Club laundry staff; distribute clean linens to designated storage areas and/or treatment rooms.
- Assist spa technicians with cleaning of baths between client treatments.
- Support the maintenance staff with daily readings/testing of water in the Spa Relaxation
- Maintain neatness and order around the Spa Relaxation Pool lounge area.
- Advise Spa Hostess on food and beverage replenishment during the day.
- Assist Group Coordinator with setup tasks involving special group requirements.ย ย For example, setup of signage and message boards, etc.
- Know and understand The American Club resort property and its businesses to provide information for guests.
- Consistently maintain cleanliness of desk, reception area, retail centers, and if needed, flooring.
- Inform Supervisor if additional staff is needed.
- Responsible for knowing and performing proper opening/closing procedures as related to this position (see opening and closing checklist of responsibilities).
- Provide food and beverage support and delivery of lunches, as needed.
- Maintain a high level of customer service for all spa guests.
- Greet people immediately upon arrival.
- Know what services, and amount of time for each service, each tech performs.
- Know the proper procedures for emergency situations.
- Complete an on-site certified CPR training course facilitated by Sports Core Fitness Trainers.
Thisis a full-time position, working weekdays & weekends withshiftsย between 7:00amย and 9:00pm.