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Southwest Cargo Jobs (NOW HIRING)

Southwest Airlines

Freight Agent - BDL

Windsor, CT · On-site

$21.01/hr

Freight Agents at Southwest work outside and in our Cargo facility to safely load and unload cargo, including packages, U.S. Mail, fresh seafood, and even life-saving medical items. You'll work with ...

Southwest Airlines

Freight Agent - ISP

Ronkonkoma, NY · On-site

$21.01/hr

Freight Agents at Southwest work outside and in our Cargo facility to safely load and unload cargo, including packages, U.S. Mail, fresh seafood, and even life-saving medical items. You'll work with ...

cosm

Equipment Coordinator

Los Angeles, CA

$25 - $32/hr

Utilize FedEx, UPS, and Southwest Cargo to ship equipment and materials, selecting the most efficient shipping methods based on production needs and timelines. * Reconcile weekly kit inventory ...

cosm

Equipment Coordinator

Los Angeles, CA

$25 - $32/hr

Utilize FedEx, UPS, and Southwest Cargo to ship equipment and materials, selecting the most efficient shipping methods based on production needs and timelines. * Reconcile weekly kit inventory ...

cosm

Equipment Coordinator

Los Angeles, CA

$25 - $32/hr

Utilize FedEx, UPS, and Southwest Cargo to ship equipment and materials, selecting the most efficient shipping methods based on production needs and timelines. * Reconcile weekly kit inventory ...

Southwest Airlines

Ramp Agent - SFO

San Francisco, CA · On-site

$22.51/hr

Ramp Agents at Southwest work outside to guide planes, move bags and cargo, help with de-icing planes during cold weather, and help keep our operation running smoothly. It's a busy, hands-on job ...

Cosm

Equipment Coordinator

Los Angeles, CA · On-site

$25 - $32/hr

Utilize FedEx, UPS, and Southwest Cargo to ship equipment and materials, selecting the most efficient shipping methods based on production needs and timelines. * Reconcile weekly kit inventory ...

Southwest Shipyard

Tank Cleaner

Channelview, TX · On-site

Southwest Shipyard owns and operates four (4) shipyards in South Texas with direct deep-water ... Test hoses, cargo tank fittings and perform any other duties associated with barge cleaning ...

Southwest Air

Customer Service Agent - MCI

Kansas City, MO · On-site

$20.22/hr

Southwest will help fund your Retirement Savings Plan, which includes a dollar for-dollar 401(k) ... Checks in baggage and cargo. Answers telephone to provide information to callers, page customers ...

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$13

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$36

How much do southwest cargo jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for southwest cargo in the United States is $21.06, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $24.04 per hour, depending on experience, location, and employer.

What is Southwest Cargo?

Southwest Cargo is the air cargo division of Southwest Airlines that provides shipping solutions for businesses and individuals. It offers reliable and affordable air freight services for a variety of goods, including perishables, live animals, and general cargo. Southwest Cargo operates across the United States, leveraging Southwest Airlines' extensive route network to ensure fast and efficient delivery. Customers can track shipments online and benefit from flexible, same-day or next-day delivery options.

What are the key skills and qualifications needed to thrive as a Southwest Cargo agent?

To thrive as a Southwest Cargo Agent, you need strong organizational abilities, attention to detail, and a high school diploma or equivalent. Familiarity with cargo management systems, barcode scanners, and basic computer applications is typically required. Excellent customer service, teamwork, and effective communication skills help agents interact with clients and colleagues efficiently. These skills ensure safe, accurate, and timely handling of shipments, which is crucial for operational success and customer satisfaction.

How does a Southwest Cargo agent typically collaborate with other departments to ensure timely and accurate shipment delivery?

As a Southwest Cargo Agent, collaboration with various teams is essential to ensure that shipments are processed, loaded, and delivered on time. You’ll regularly coordinate with ramp agents, customer service representatives, and flight operations to track cargo movement, resolve scheduling issues, and handle special shipments. Effective communication and teamwork are vital, particularly during peak periods, to maintain Southwest’s high standard of service and efficiency. This cross-departmental cooperation not only streamlines operations but also provides valuable learning opportunities that can support career advancement within the company.

What is the difference between Southwest Cargo vs Southwest Ramp Agent?

AspectSouthwest CargoSouthwest Ramp Agent
Primary RoleHandles cargo logistics, freight loading/unloading, and cargo documentationAssists with aircraft ground operations, including baggage handling and aircraft servicing
Work EnvironmentWarehouse and cargo facilitiesAirport ramp and tarmac areas
CredentialsMay require forklift or cargo handling certificationsTypically requires airport security clearance and physical fitness

Southwest Cargo focuses on managing freight and cargo logistics within warehouses, while Southwest Ramp Agents are involved in aircraft ground operations at the airport. Both roles are essential to airline operations but differ in daily tasks and work environments.

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What states have the most Southwest Cargo jobs?

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Southwest Cargo jobs near you
Infographic showing various Southwest Cargo job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,812 per year, or $21.1 per hour.

Freight Agent - BDL

Windsor, CT • On-site

Southwest Airlines
Aviation • 10K+ employees

8.7

Company rating: 8.7 out of 10

Based on 252 frontline employees who took The Breakroom Quiz

3rd of 26 rated airlines

Great coworkers

People enjoy working here

Good employer

Learn more about Southwest Airlinesexternal

$21.01/hr

Full-time

Medical, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Department:
Ground Operations
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
*** For external applicants only:
(1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Connecticut or Massachusetts.
(2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson
and not selected for the Freight Agent position at BDL within the last 12 months.***
Pay & Benefits:
Pay of $21.01 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums.
Benefits you'll love:
  • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
  • Southwest will help fund your Retirement Savings Plan, which includes a dollar for-dollar 401(k) Company match contribution up to 10% of your eligible earnings**
  • Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit***
  • Competitive health insurance for you and your eligible dependents
  • Southwest offers health plan coverage options that start from the first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
  • Explore more benefits you'll love: https://careers.southwestair.com/benefits

Want to be part of a small but mighty Team that helps move important shipments across the country? Freight Agents at Southwest work outside and in our Cargo facility to safely load and unload cargo, including packages, U.S. Mail, fresh seafood, and even life-saving medical items. You'll work with other airport Teams to keep flights on schedule and make sure shipments get where they need to go. You'll help Customers who ship with Southwest Cargo, adjust priorities as needed, and support a smooth operation every day. As a Cargo Agent, you'll learn new skills, work with a close Team, and play a big part in helping Southwest succeed. See what a day as a Freight Agent looks like: swa.is/DayWithFreightAgent
Additional details
  • This role is part of a Collective Bargaining Agreement (CBA), which means pay, schedules, and other job details are set through an agreement with the labor union.

  • Work schedules are based on seniority and may include early mornings, late nights, weekends, and holidays. There may be times when mandatory overtime is required to support flight operations, but there are also opportunities to trade shifts and find a schedule that works for you.

  • U.S. Citizenship required under Federal regulations.

  • Learn more about becoming a Freight Agent and check out the FAQs: careers.southwestair.com/freight-and-cargo-agent-workgroup

We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Responsibilities
  • Provides friendly service to and maintains positive relationships with all internal and external Customers
  • Works in a cooperative spirit to ensure the success of our Company
  • Works in air freight facilities
  • May be exposed to a wide variety of weather conditions and jet and machinery noise and fumes
  • Responsible for opening/closing of the air freight facilities at which they are working
  • Handles Station AMS and radio communications traffic as needed
  • Checks Cargo information for each flight
  • Answers Cargo facility telephones
  • Resolve Customer situations by providing Positively Outrageous Service
  • Writes and submits irregularity reports as required
  • Checks cargo on hand to see that it is properly logged and accounted for
  • Checks that all board mail and Company material is dispatched and sent to indicated Stations
  • Responsibilities include greeting and handling Customers in a polite and friendly manner
  • Re-manifest cargo due to weight restrictions, delayed or cancelled flights, lost, delayed, or damaged shipments
  • Conducts Federally Mandated screening of all cargo shipments according to the Southwest Airlines TSA approved security program
  • Handles cash, checks, credit cards, and coupons as forms of payment for shipments. Computes charges, makes change and balances daily transactions.
  • Handles any aspect of processing a cargo shipment by operating a computerized point-of-sale system; resolving related complaints and problems
  • Properly maintains and wears the uniform by Company regulations and presents a neat and professional appearance while on duty
  • Provides friendly service to all co-workers and Customers. Performs special task or assignments as delegated by Supervisor or Station Management personnel
  • Responsible for ground security and assuring operations follow security procedures
  • May perform the duties of an Operations Agent. Further information can be found in the Operations Agent Job Description
  • Must be able to meet any physical ability requirements listed on this description
  • May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities
  • Ability to work well with others as part of a team, meet the public, and work under stressful situations
  • Must be able to obtain and maintain GSC qualification
  • Must comply with DOT drug and alcohol testing program
  • Ability to read documents, follow instructions, learn and understand ramp operations procedures, rules and regulations
  • Ability to type and/or use a computer keyboard with sufficient speed to meet demands of the job
  • Must successfully complete Operations/Freight Agent training program with a 90% or greater average and evaluation / probationary period
  • Must be aware of hazardous situations and be able to handle emergencies as needed
  • Able to work under pressure and handle many functions at once with many different offices and/or groups of people
  • Must work under tight time constraints to accomplish quick turns of aircraft
  • Must possess good written and oral skills
  • Must be able to effectively communicate verbally by telephone, face to face and public address systems
  • Must be able to be alert to moving vehicles or aircraft and use radio equipment
  • Must be able to communicate information and instructions verbally or via radio equipment

Education
  • Required: High School Diploma or GED
  • Preferred: College coursework or degree

Experience
  • Preferred: Two years of airline/military related work experience in ramp/operations/provisioning functions

Licensing/Certification
  • Must be able to obtain a SIDA badge and meet all local airport requirements
  • Must possess a valid state motor vehicle operator's license
  • May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights

Physical Abilities
  • Must be able to lift and move items of 70 pounds and/or more
  • Must be able to climb, bend, kneel and stand on a frequent basis and for extended periods
  • Must be able to carry heavy items up and down jetway stairs
  • Must be able to distinguish each color displayed on every type of screening equipment
  • Must be able to hear and respond to the spoken voice and to audible alarms generated by screening equipment
  • Must maintain the ability to wear prescribed uniforms

Other Qualifications
  • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
  • Must be a U.S. citizen
  • Must be at least 18 years of age
  • Must be able to comply with Company attendance standards as described in established guidelines
  • Ability to work shift work and/or overtime
  • Ability to read, speak and write English
  • Foreign language skills are desirable, but not required

*The pay amount doesn't guarantee employment for any particular period. **401(k) Company match contributions are subject to the plan's vesting schedule. Match contributions may vary based on the position.
***Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Pay Rate:
$21.01
Southwest Airlines is an Equal Opportunity Employer.
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