ZipRecruiter

Log In

1

Sorenson Video Relay Service Jobs in Alabama (NOW HIRING)

CaptionCall

Installer/Trainer Full Time

Gadsden, AL · On-site

$27K - $45K/yr

... video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Sorenson's impact vision and ...

CaptionCall, LLC

Installer/Trainer Full Time

Birmingham, AL · On-site

$16.50 - $22/hr

... video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Sorenson's impact vision and ...

CaptionCall

Installer/Trainer Full Time

Birmingham, AL · On-site

$27K - $45K/yr

... video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Sorenson's impact vision and ...

CaptionCall

Installer/Trainer Full Time

Birmingham, AL · On-site

$13.08 - $21.83/hr

... relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Sorenson's impact vision and plan ...

koch

Coordinates the procurement of materials, supplies, services, and controls timely delivery to job ... Strong knowledge of engineering fundamentals, relay logic, and operations. Good subcontracting ...

All JobsSorenson Video Relay Service JobsSorenson Video Relay Service Jobs in Alabama

Sorenson Video Relay Service information

See Alabama salary details

$27.6K

$80K

$126.4K

How much do sorenson video relay service jobs pay per year?

As of Sep 7, 2026, the average yearly pay for sorenson video relay service in Alabama is $80,037.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,900.00 and $98,300.00 per year, depending on experience, location, and employer.

What is a Sorenson Video Relay Service?

A Sorenson Video Relay Service (VRS) job involves facilitating real-time video relay interpretation for deaf and hard-of-hearing individuals who use American Sign Language (ASL). Employees, typically Video Interpreters, translate conversations between ASL users and hearing individuals over video calls. This service ensures effective communication by bridging language barriers. Interpreters must be fluent in ASL and English and adhere to strict confidentiality standards. The role requires excellent communication skills, professional ethics, and the ability to handle various conversation topics efficiently.

What does a typical workday look like for a Sorenson Video Relay Service interpreter?

As a Sorenson Video Relay Service Interpreter, your day typically involves interpreting real-time conversations between deaf and hearing individuals via video calls, using specialized VRS equipment and software. You'll often be required to quickly shift between various topics and callers, making adaptability and mental agility important. Interpreters work both independently and as part of a supportive team environment, regularly collaborating with supervisors and technical support staff. The role provides a fast-paced, dynamic setting with opportunities for skill enhancement and professional growth through ongoing training and certification upgrades.

What are the key skills and qualifications needed to thrive in the Sorenson Video Relay Service position, and why are they important?

To thrive in a Sorenson Video Relay Service Interpreter role, you need fluency in American Sign Language (ASL) and English, along with certification such as RID (Registry of Interpreters for the Deaf) and strong interpreting proficiency. Familiarity with video relay service (VRS) technology, interpreting software, and secure communication platforms is also essential. Outstanding listening skills, cultural sensitivity, and the ability to maintain confidentiality help interpreters stand out. These qualifications ensure accurate, respectful communication between deaf and hearing callers in a fast-paced environment.

What are popular job titles related to Sorenson Video Relay Service jobs in Alabama?

For Sorenson Video Relay Service jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Sorenson Video Relay Service jobs in Alabama look for?

The top searched job categories for Sorenson Video Relay Service jobs in Alabama are:

Sorenson Video Relay Service jobs near you
Infographic showing various Sorenson Video Relay Service job openings in Alabama as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $80,037 per year, or $38.5 per hour.

Installer/Trainer Full Time

Sorenson Communications

Birmingham, AL • On-site

$13.08 - $21.83/hr

Full-time

Posted 18 days ago

Sorenson Communications rating

7.1

Company rating: 7.1 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

261st of 500 rated business services

Job description

Job Summary
Help make a difference! CaptionCall is looking for a caring, customer service oriented Installer/Trainer with a passion for helping people with hearing loss communicate with the world! This hands-on position has the privilege of individually training our customers on how to enrich their lives using the CaptionCall phone. This individual must enjoy working with a variety of people in their homes. The schedule is flexible and it's the perfect position for people who like to work independently. This is a part-time position with potential for career growth and advancement.
Essential Duties and Responsibilities
  • Install and troubleshoot CaptionCall phones
  • Courteously train customers on how to use the phone and its features
  • Promote the CaptionCall service
  • Create lead generation activities and generate referrals
  • Attend and participate in trade shows and other corporate events as assigned
  • Guide other CaptionCall activities and make recommendations for expanding the breadth and reach of the business
  • Recruit and refer potential Installer/Trainer candidates to aid and support local installations and events
  • Complete service calls as assigned
  • Accurately maintain customer records
  • Complete required reports and submit invoices and feedback on customer interactions
  • Retrieve and clean phones of former customers
  • Maintain adequate inventory of equipment and supplies in order to service customers
  • Adapt to new responsibilities as necessary
  • Other duties as assigned

Supervisory Responsibility
This position has no supervisory responsibilities.
Travel Requirements
Travel Requirements: Less than 25%
Education
Minimum:
  • High School Diploma or GED

Experience
Minimum Years of Experience:
  • Basic computer knowledge and experience
  • Sales experience
  • Experience working in the hearing health field
  • Experience working with senior citizens

Knowledge, Skills, and Abilities
  • Provide excellent customer service
  • Ability to effectively communicate in English through reading, writing, speaking and listening
  • Ability to work evenings and weekends as needed
  • Ability to drive and travel via air as needed
  • Ability to tailor to unique needs of individual customers
  • Must be reliable, organized and punctual

Working Conditions and Physical Requirements
  • Able to sit/ stand for a long period of time in an office environment
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and to handle other computer components
  • Regular and predictable attendance required.

Disclaimer
This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.
Apply today! www.sorenson.com/company/careers/
Equal Employment Opportunity: Sorenson Communications is an EOE, Disability/Age Employer.
Company Summary
Our Mission...Leveraging the Power of Language, we connect lives and enrich the human experience.
Our Vision...To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.
As one of the world's leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase accessibility and inclusion through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Sorenson's impact vision and plan extends to enhancing generational wealth and inclusive workplaces for our employees and the communities we serve.
We achieve great things together working "The Sorenson Way" with our employee values: Customer First, Can-Do Attitude, Collective Action, Growth Mindset, Ownership, and Connect Direct.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What Sorenson Communications employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply