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$43.5K

$93.2K

$154K

How much do sorenson communication jobs pay per year?

As of Aug 30, 2026, the average yearly pay for sorenson communication in the United States is $93,159.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,500.00 and $100,000.00 per year, depending on experience, location, and employer.

What is Sorenson Communication?

Sorenson Communications is a company that specializes in providing communication solutions for the Deaf and hard-of-hearing communities. Their primary services include Video Relay Service (VRS), which enables Deaf individuals to communicate with hearing people through sign language interpreters using video technology. Sorenson also offers captioning services and assistive communication products to make communication more accessible and inclusive. The company is a leader in the field, focusing on innovative technology and reliable service to bridge communication gaps.

What are the key skills and qualifications needed to thrive as a Video Relay Service (VRS) interpreter at Sorenson Communication?

To thrive as a VRS Interpreter at Sorenson Communications, you need fluency in American Sign Language (ASL) and English, along with certified interpreter credentials such as RID or NAD. Familiarity with video interpreting platforms and telecommunication systems is typically required. Strong interpersonal skills, cultural competency, and the ability to remain neutral under pressure are vital soft skills. These capabilities ensure accurate and effective communication between deaf and hearing individuals, supporting accessibility and client satisfaction.

What are the typical challenges faced by Video Relay Service (VRS) interpreters at Sorenson Communication, and how can new employees prepare for them?

Video Relay Service interpreters at Sorenson Communication often encounter challenges such as managing fast-paced conversations, adapting to a variety of communication styles, and maintaining confidentiality while interpreting remotely. New employees can prepare by developing strong multitasking skills, staying updated on industry best practices, and participating in ongoing training offered by Sorenson. Building resilience and a supportive network with fellow interpreters can also help in handling the emotional and cognitive demands of the role.

What is the difference between Sorenson Communication vs Video Relay Interpreter?

AspectSorenson CommunicationVideo Relay Interpreter
CredentialsCertified Sign Language Interpreters, RID certificationCertified Sign Language Interpreters, RID certification
Work EnvironmentCall centers, remote, on-siteRemote, on-site, video platforms
Industry UsageTelecommunications, accessibility servicesAccessibility services, telecommunications

Both Sorenson Communication and Video Relay Interpreters involve certified sign language interpreters working in telecommunications and accessibility services. Sorenson provides communication solutions including VRS, while Video Relay Interpreters specifically facilitate communication via video platforms. They share similar credentials and work environments, but differ in service delivery methods.

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Sorenson Communication jobs near you
Infographic showing various Sorenson Communication job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $93,159 per year, or $44.8 per hour.

Sign Language Interpreter - Community - Phoenix

Sorenson Communications

Phoenix, AZ • On-site, Remote

$25 - $60/hr

Part-time

Dental, Vision, Life, Retirement

Re-posted 23 days ago

Sorenson Communications rating

7.1

Company rating: 7.1 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

260th of 499 rated business services

Job description

Salary Range: $25-$60 (depending on location, education, and certifications)
Location: Phoenix, AZ
Hours Requirement: 10 hours minimum of interpreting services required per month (at leaderships discretion).
Click here to view this job overview in ASL: https://vimeo.com/user/17335376/folder/21690227?isPrivate=false
Benefits of interpreting with Sorenson:
  • Flexible Scheduling
  • You can pick and choose which work you want to do
  • Pay for both a cancelled assignment and a replacement assignment that occurs during the same time frame
  • You are reimbursed for parking, tolls, and mileage for all assignments
  • You can get paid for travel time too when it's between other Sorenson community assignments
  • There are differentials for Night, Graveyard, Weekend and Legal assignments.
  • We withhold taxes and pay by Direct Deposit.
  • You will have access to some employee benefits such as: Yearly professional development stipend (minimum weekly hours required), 24/7 Telehealth
  • Auto enrollment in 401K and access to retirement planning
  • Group rates for vision and dental plans, short-term disability, Life, Accident and Critical Illness, EAP

A successful candidate will have:
Knowledge, Skills, and Abilities in ASL: https://vimeo.com/user/17335376/folder/21690227?isPrivate=false
  • Ability to pass our required skills assessment
  • A high school diploma or GED
  • An associate's or bachelor's degree (preferred, but not required)
  • Interpreter certification (as required by local regulations)
  • 3 years' experience working as an interpreter (preferred, but not required)
  • Ability to travel independently in the metropolitan area
    • Where driving is required - access to a vehicle, valid driver's license, and person vehicular insurance at the minimum state required level

Job Summary in ASL: https://vimeo.com/user/17335376/folder/21690227?isPrivate=false
Sorenson Communications is looking for part-time Deaf and hearing community interpreters to provide the highest quality interpretation services for Deaf consumers in multiple locations company wide. Hours scheduled will meet the needs of community demands.
Candidates must display a wide continuum of language skills in American Sign Language and English and consistently exhibit excellent internal and external customer service. This position is available to new applicants and current Sorenson non-exempt employees in good standing. All applicants must take and pass a screening for verification of skill sets in order to deliver effective services.
Responsibilities:
Essential Duties and Responsibilities in ASL: https://vimeo.com/user/17335376/folder/21690227?isPrivate=false
  • Hearing interpreters will effectively interpret between ASL and spoken English
  • Deaf interpreters will effectively interpret between ASL, Tactile American Sign Language, other forms of visual communication, and written English
  • Adhere to Sorenson policies and procedures, and the NAD-RID Code of Professional Conduct
  • Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
  • Work effectively in a team environment; receive support from and provide support to colleagues
  • Exhibit the ability to meet performance and customer service expectations with minimal supervision
  • Enhance interpreting skills through continuing education and training
  • Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements
  • Maintain a flexible work schedule to meet the various interpreting needs in the community setting
  • Possess the ability to work effectively in a fast paced, dynamic environment in a variety of settings and locations
  • Fully comply with Sorenson Communications attendance requirements
  • Effectively represent the Sorenson Communications brand when interacting with customers in the field
  • Work with intern students or provide mentoring when appropriate and as assigned
  • Be prompt and prepared for each interpreting engagement
  • Flexible with assignment changes
  • Ability to use technology for accurate reporting for billing, scheduling and service evaluation.
  • Demonstrate a willingness and ability to complete additional and other duties as assigned

About Us:
  • Sorenson Communications is committed to connecting people every day through communications access 24/7/365. Our customers rely on us and our innovative technology to quickly deliver accuracy in every conversation. We are industry leaders because, in all our endeavors, our customers sense our passion, our care, and our commitment. This dedication extends to our workplace. Our employees are united and proud to be part of important human interactions and understand that everything we do to facilitate communication creates connections and enhances relationships between people.
  • Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the option to communicate in their preferred language - either ASL or spoken English or Spanish. Sorenson also provides onsite and remote interpreting services between various languages.

Equal Employment Opportunity:
Sorenson Communications is an EOE, Disability/Age Employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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