Position Overview RDAI Labs develops practical, ethical AI solutions for education through its ... Engineering teams. This is a proactive, customer-facing role focused on building relationships ...
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Position Overview RDAI Labs develops practical, ethical AI solutions for education through its ... Engineering teams. This is a proactive, customer-facing role focused on building relationships ...
EdTech Customer Success Manager
Fort Lauderdale, FL · On-site +1
Position Overview RDAI Labs develops practical, ethical AI solutions for education through its ... Engineering teams. This is a proactive, customer-facing role focused on building relationships ...
EdTech Customer Success Manager
Fort Lauderdale, FL · On-site +1
Position Overview RDAI Labs develops practical, ethical AI solutions for education through its ... Engineering teams. This is a proactive, customer-facing role focused on building relationships ...
Customer Success Manager
Fort Lauderdale, FL · On-site +1
Position Overview RDAI Labs develops practical, ethical AI solutions for education through its ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
Customer Success Manager
Fort Lauderdale, FL · On-site +1
Position Overview RDAI Labs develops practical, ethical AI solutions for education through its ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
Position Overview RDAI Labs develops practical, ethical AI solutions for education through its ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
Position Overview RDAI Labs develops practical, ethical AI solutions for education through its ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
Position Overview RDAI Labs develops practical, ethical AI solutions for education through its ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
Position Overview RDAI Labs develops practical, ethical AI solutions for education through its ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
Customer Success Manager
Fort Lauderdale, FL · On-site
$70 - $90/hr
Position Overview RDAI Labs develops practical, ethical AI solutions for education through its ... Experience supporting EdTech or K-12 education technology platforms. * Familiarity with AI tools or ...
Customer Success Manager
Fort Lauderdale, FL · On-site
$70 - $90/hr
Position Overview RDAI Labs develops practical, ethical AI solutions for education through its ... Experience supporting EdTech or K-12 education technology platforms. * Familiarity with AI tools or ...
Position Overview RDAI Labs develops practical, ethical AI solutions for education through its ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
Position Overview RDAI Labs develops practical, ethical AI solutions for education through its ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
From classroom technology and AV solutions to networking, cybersecurity, devices, and ... Partner with internal teams including engineering, project management, and leadership * Stay ...
From classroom technology and AV solutions to networking, cybersecurity, devices, and ... Partner with internal teams including engineering, project management, and leadership * Stay ...
From classroom technology and AV solutions to networking, cybersecurity, devices, and ... Partner with internal teams including engineering, project management, and leadership * Stay ...
From classroom technology and AV solutions to networking, cybersecurity, devices, and ... Partner with internal teams including engineering, project management, and leadership * Stay ...
Solutions Engineer Edtech information
See Miami, FL salary details
$42.6K - $54.5K
1% of jobs
$54.5K - $66.4K
4% of jobs
$66.4K - $78.3K
7% of jobs
$78.3K - $90.2K
5% of jobs
$98K is the 25th percentile. Wages below this are outliers.
$90.2K - $102.1K
11% of jobs
$102.1K - $114K
13% of jobs
The median wage is $117.8K / yr.
$114K - $125.9K
27% of jobs
$131.9K is the 75th percentile. Wages above this are outliers.
$125.9K - $137.9K
14% of jobs
$137.9K - $149.8K
6% of jobs
$149.8K - $161.7K
4% of jobs
$161.7K - $173.6K
7% of jobs
$42.6K
$117.9K
$173.6K
How much do solutions engineer edtech jobs pay per year?
As of Aug 27, 2026, the average yearly pay for solutions engineer edtech in Miami, FL is $117,914.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,100.00 and $134,400.00 per year, depending on experience, location, and employer.
What does a solutions engineer do in Edtech?
A Solutions Engineer in Edtech serves as a technical expert who bridges the gap between educational technology products and the unique needs of schools, educators, or other educational clients. They work closely with sales teams to understand client requirements, demonstrate how products can solve specific challenges, and customize solutions to fit different learning environments. Their responsibilities also include providing technical support, training, and ensuring a smooth implementation process. By combining technical knowledge with strong communication skills, Solutions Engineers help educational institutions maximize the value of Edtech products.
What skills and qualifications are needed to thrive as a solutions engineer in Edtech?
To thrive as a Solutions Engineer in Edtech, you need a blend of technical expertise in software integration, educational technology knowledge, and a relevant degree, such as in computer science or education. Familiarity with learning management systems (LMS), APIs, cloud platforms, and possibly certifications like AWS or Google Cloud are typically required. Outstanding communication, problem-solving skills, and the ability to translate technical concepts for non-technical stakeholders set top candidates apart. These skills ensure effective collaboration with clients and internal teams, driving successful implementation and adoption of educational technologies.
How does a solutions engineer in Edtech typically collaborate with sales and product teams during the sales cycle?
As a Solutions Engineer in Edtech, you'll work closely with sales teams to understand client needs and demonstrate how your company's technology can address their educational challenges. You'll often participate in client calls, prepare tailored presentations, and answer technical questions to ensure the proposed solutions fit the institution's requirements. Additionally, you will collaborate with product teams to relay client feedback and suggest enhancements, acting as a bridge between customer needs and product development. This cross-functional teamwork is vital for delivering customized solutions and ensuring post-sale satisfaction.
What is the difference between Solutions Engineer Edtech vs Customer Success Manager Edtech?
| Aspect | Solutions Engineer Edtech | Customer Success Manager Edtech |
|---|---|---|
| Required credentials | Bachelor's in tech, engineering, or related field; technical certifications | Bachelor's in business, education, or related field; customer service experience |
| Work environment | Technical meetings, product demos, implementation support | Client onboarding, relationship management, training sessions |
| Employer usage | Tech companies, SaaS providers in Edtech |
Solutions Engineers Edtech focus on technical implementation and product customization, while Customer Success Managers Edtech prioritize client relationships and retention. Both roles require strong communication skills but differ in technical depth and daily tasks.
What are popular job titles related to Solutions Engineer Edtech jobs in Miami, FL?
For Solutions Engineer Edtech jobs in Miami, FL, the most frequently searched job titles are:
What job categories do people searching Solutions Engineer Edtech jobs in Miami, FL look for?
The top searched job categories for Solutions Engineer Edtech jobs in Miami, FL are:
What cities near Miami, FL are hiring for Solutions Engineer Edtech jobs?
Cities near Miami, FL with the most Solutions Engineer Edtech job openings:
Full-time
Re-posted 19 days ago
Job description
Position Overview
RDAI Labs develops practical, ethical AI solutions for education through its flagship platform, Ethos Intelligence, which helps teachers, students, and school districts integrate AI into everyday learning. Our products are already supporting one of the largest K-12 school networks in the United States, serving more than 80,000 students, 5,000 teachers, and 100 schools, with continued growth ahead.
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers, school leaders, and district technology teams to ensure they get the most value from Ethos Intelligence while serving as the bridge between customers and our Product and Engineering teams.
This is a proactive, customer-facing role focused on building relationships, solving problems, improving support resources, and helping shape the future of our products through customer feedback.
Requirements
- Bachelor's degree or equivalent experience
- 3–6 years of experience in one or more of the following areas:
- Customer success or customer support in a SaaS environment
- Product support or technical customer care
- EdTech platform support or implementation
- Strong written communication skills with the ability to clearly explain software functionality to non-technical users
- Demonstrated ability to troubleshoot product issues and guide users through solutions
- Experience using SaaS platforms and help desk tools
- Strong organizational skills and ability to manage multiple customer issues simultaneously
- Customer-first mindset and commitment to high-quality user experiences
Preferred Requirements:
- Experience working in or directly supporting the education sector (e.g., K-12 schools, districts, teachers, or students), with an understanding of how educators and administrators actually use software day to day
- Familiarity with AI tools or generative AI applications.
- Experience working with ticketing platforms such as Zendesk, Intercom, Help Scout, or similar tools
- Familiarity with prompt design, API integrations, or SaaS troubleshooting workflows
- Experience creating help center documentation or knowledge bases
- Ability to reproduce bugs and clearly document technical issues
Benefits
- Competitive base salary + performance incentives
- Professional development opportunities