ZipRecruiter

Log In

1

Solutions Engineer Customer Jobs in California (NOW HIRING)

Viavi Solutions

Solutions Engineer

San Jose, CA · On-site

$93K - $172K/yr

Understand customer business needs and translate them into consultative, value-driven solutions ... Serve as liaison between sales, product marketing, and engineering to communicate customer ...

SightCall

Solutions Engineer

San Francisco, CA · On-site

By seeing what a customer problem is, an agent can drive the customer to its resolution rather than ... Our Solutions Engineers are responsible for working externally with prospective clients and ...

Cisco

Solutions Engineer

Irvine, CA · On-site +1

Our customer-driven team works across regions to deliver consistent outcomes and build lasting ... Your Impact As a senior Solutions Engineer, you will serve as a trusted technical advisor ...

Viavi Solutions

Solutions Engineer

San Jose, CA · On-site

Understand customer business needs and translate them into consultative, value-driven solutions ... Serve as liaison between sales, product marketing, and engineering to communicate customer ...

Cisco

Solutions Engineer

San Diego, CA · On-site

Our customer-driven team works across regions to deliver consistent outcomes and build lasting ... Your Impact As a senior Solutions Engineer, you will serve as a trusted technical advisor ...

Cisco

Solutions Engineer

Irvine, CA · On-site

Our customer-driven team works across regions to deliver consistent outcomes and build lasting ... Your Impact As a senior Solutions Engineer, you will serve as a trusted technical advisor ...

Sentry

Solutions Engineer

San Francisco, CA · On-site

$140K - $160K/yr

Solutions Engineers will be interfacing with customers to ensure optimal implementation and utilization ensuring that: * Developers can effectively identify and resolve slowdowns and errors in their ...

StartX

Solutions Engineer

Ontario, CA · On-site

The Solutions Engineer team at Swiftly works with Account Executives and Account Managers to ensure ... You\'ll work closely with Sales and Product to ensure customers receive the best possible solutions ...

OpenReq

Solutions Engineer

San Francisco, CA · On-site

Manage and support value assessments and proof of concept implementations. • Work with engineering and customers to understand their technical environments and provide expert guidance on solution ...

Coframe

Solutions Engineer

San Francisco, CA · On-site

$150K - $300K/yr

You'll help customers evaluate Coframe, guide them through technical implementation, and bring market feedback back into the product. You're a great fit if you have: * Experience in solutions ...

previous pagenext page

Showing results 21-40

All JobsSolutions Engineer Customer JobsSolutions Engineer Customer Jobs in California

Solutions Engineer Customer information

What is a solutions engineer customer?

Solutions Engineer Customer roles involve working closely with clients to understand their business needs and technical requirements, then designing and proposing tailored solutions using a company's products or services. These professionals act as a bridge between the sales team and the technical team, ensuring that customer requirements are met both before and after the sale. They often present product demonstrations, answer technical questions, and may assist with implementations or troubleshooting. Strong communication, problem-solving, and technical skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a solutions engineer customer?

To thrive as a Solutions Engineer Customer, you need a strong understanding of technical systems, problem-solving abilities, and a background in computer science or engineering. Familiarity with CRM platforms, API integrations, and cloud solutions, as well as certifications like AWS Certified Solutions Architect or Salesforce Certified, are typically valuable. Exceptional communication, presentation, and customer relationship skills help you effectively translate complex technical concepts for clients. These abilities are crucial for aligning technical solutions with customer needs and driving successful implementations.

How does a solutions engineer customer typically collaborate with both clients and internal teams during the implementation process?

As a Solutions Engineer Customer, you act as a vital bridge between the client and your company's technical and sales teams. You'll work closely with clients to understand their specific needs, then coordinate with product managers, developers, and sales representatives to design and implement tailored solutions. Regular communication and collaborative problem-solving are key, as you'll often translate client feedback into actionable insights for your internal teams. This cross-functional role requires balancing technical expertise with strong interpersonal skills, making it both challenging and rewarding for those who enjoy dynamic environments.

What is the difference between Solutions Engineer Customer vs Solutions Engineer Sales?

AspectSolutions Engineer CustomerSolutions Engineer Sales
Required CredentialsBachelor's in Engineering, Computer Science, or related field; technical certificationsBachelor's degree; technical knowledge; sales or customer engagement experience
Work EnvironmentCustomer support, technical implementation, post-sales supportPre-sales demonstrations, client meetings, proposal presentations
Employer & Industry UsageTech companies, SaaS providers, enterprise solutionsTech companies, SaaS, cloud services, software vendors
Common Search & Comparison IntentUnderstanding post-sales technical support rolesPre-sales technical consulting and sales support

The Solutions Engineer Customer focuses on supporting clients after the sale, ensuring successful implementation and technical support. In contrast, the Solutions Engineer Sales primarily engages in pre-sales activities, demonstrating products and assisting in closing deals. Both roles require technical expertise but differ in their focus within the customer journey.

Is a solutions engineer customer facing?

Solutions engineers are often customer-facing roles that involve working directly with clients to understand their needs, demonstrate products, and provide technical support. Strong communication skills and technical knowledge are essential, and they frequently collaborate with sales and engineering teams during client interactions.

What cities in California are hiring for Solutions Engineer Customer jobs?

Cities in California with the most Solutions Engineer Customer job openings:

Solutions Engineer Customer jobs near you

Staff Field Solutions Engineer (R5524)

San Mateo, CA • On-site

Shield AI
Software Development • 11 - 50 employees
Learn more about Shield AIexternal

$180K - $270K/yr

Full-time

Re-posted 7 days ago

Job description

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. 

Job Description:

Shield AI is hiring a Hivemind Field Solutions Engineer to support technical sales, customer engagements, demonstrations, and capture activities for Hivemind across the Americas region.

This role will serve as a customer-facing technical expert for Hivemind, helping translate customer mission needs into credible, technically feasible solutions. The FSE will partner closely with Business Development, Product, Engineering, Customer Engagement, and Program teams to support demos, technical interchange meetings, RFIs, RFPs, white papers, and customer-specific solution development.

This position requires a strong technical foundation in autonomy, mission software, simulation, and AI-enabled systems. The ideal candidate will bring direct experience with Department of War simulation environments, live-virtual-constructive training and test ecosystems, synthetic environments, image-generation systems, and/or synthetic data workflows. This person should be comfortable explaining complex technical systems to customers, shaping demos around mission objectives, and feeding customer insights back into product and engineering teams.

The Field Solutions Engineering team acts as a BD force multiplier, bridging Shield AI's technical roadmap to customer needs and ensuring customer-facing solutions are accurate, feasible, and mission-relevant.

This role will be based in either San Diego or San Francisco, CA.

Required qualifications:
  • 7+ years of experience in solutions engineering, field applications engineering, systems engineering, technical sales, autonomy, robotics, simulation, defense software, or related technical customer-facing roles.
  • Strong technical understanding of autonomy, AI-enabled systems, mission software, simulation environments, or complex defense technology systems.
  • Experience supporting customer-facing technical engagements such as demos, technical briefings, proposal support, integration discussions, or technical interchange meetings.
  • Demonstrated experience with one or more of the following areas: Department of War simulation systems, live-virtual-constructive environments, synthetic training environments, synthetic data generation, image-generation systems, simulation-based test and evaluation, or mission rehearsal workflows.
  • Ability to translate customer mission needs into technically feasible solution concepts, requirements, demos, and product feedback.
  • Strong written and verbal communication skills, with the ability to explain complex technical concepts to technical, operational, BD, and leadership audiences.
  • Ability to work cross-functionally with Business Development, Product Management, Engineering, Customer Engagement, and Program teams.
  • Strong judgment in representing product capabilities, limitations, and roadmap dependencies to customers.
  • Ability to manage ambiguity, prioritize competing demands, and execute in a fast-paced environment.
  • Willingness and ability to travel for customer engagements, demonstrations, exercises, and internal meetings.
Preferred qualifications:
  • Direct experience supporting Department of War simulation, modeling and simulation, test and evaluation, training, experimentation, or mission rehearsal programs.
  • Experience with LVC architectures, simulation interoperability, synthetic environments, constructive entities, digital twins, or operational test environments.
  • Experience with image-generation systems, synthetic imagery, AI-generated training data, computer vision datasets, sensor simulation, or perception model evaluation.
  • Hands-on experience with Python, Linux, APIs, SDKs, simulation tooling, autonomy software, robotics middleware, or technical prototyping.
  • Familiarity with autonomy development workflows, including simulation-in-the-loop, hardware-in-the-loop, software-in-the-loop, mission rehearsal, test automation, or scenario generation.
  • Experience working with U.S. DoD customers, defense primes, government labs, test ranges, training organizations, or operational units.
  • Experience supporting proposals, RFIs, RFPs, white papers, technical volumes, or capture activities.
  • Prior military, defense, aerospace, robotics, or advanced simulation experience.
  • Active U.S. security clearance.
$180,000 - $270,000 a year
#LI-KC5
#LD

Full-time regular employee offer package:
Pay within range listed + Bonus + Benefits + Equity
 
Temporary employee offer package:
Pay within range listed above + temporary benefits package (applicable after 60 days of employment)
 
Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.
 
###
 
Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
apply for this job

Apply