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Solution Support Coordinator Jobs (NOW HIRING)

WTC Support Services

Support Coordinator

Corona, CA · On-site

$20 - $25/hr

Training & development Support Coordinator - Coordinated Family Support (CFS) Company: WTC Support ... Advocate for participants and identify solutions to barriers impacting services. * Provide ...

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Support Coordinator

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$16 - $18/hr

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AKRS Equipment

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Store Support Coordinator ID: 4054 Crete Department: Dealership Support Location: Crete, NE ... A valid driver's license is required For more than 80 years, AKRS Equipment Solutions has proudly ...

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How much do solution support coordinator jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for solution support coordinator in the United States is $22.89, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.72 per hour, depending on experience, location, and employer.

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Infographic showing various Solution Support Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $47,609 per year, or $22.9 per hour.

Solutions Support Coordinator I

Fort Smith, AR • On-site

ArcBest
Transportation and Warehousing • 10K+ employees
Learn more about ArcBestexternal

Full-time

Re-posted 5 days ago

ArcBest rating

8.5

Company rating: 8.5 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

Summary
Company
ArcBest
Location
Fort Smith, AR - McClure Campus
Workspace
On-Campus
Pay Type
Hourly, Full-Time
Job ID
29532
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Job Description
The Solutions Support Coordinator assists in development and management of processes for any Managed Solutions accounts; assists in coaching Operations team members on Transportation Management System (TMS) functionality and processes; and provides feedback and direction to training and systems functionality. The Solutions Support Coordinator demonstrates superior analytical and inter-personal skills while working with the ArcBest Managed team, ArcBest's carrier partners, and other internal ArcBest departments. This position supports data and shipment management and performs analyses needed to detect inefficiencies using our TMS platform.
Responsibilities
  • Support logistics solutions using the TMS software platform.
  • Work directly with Managed account owners to assist in growth and execution of Managed Solutions customers.
  • Build relationships and directly communicate with account owners, carrier partners and other internal ArcBest departments to identify requirements and instill confidence to meet agreed-upon requirements.
  • Monitor compliance of TMS processes and inform team of potential non-conformance.
  • Communicate key performance metrics, TMS implementation, integration, and on-going program information and updates to leaders and other Company personnel.
  • Develop comprehensive understanding of TMS processes and functionality.
  • Maintain documentation of TMS processes and business rules to ensure continuity.
  • Provide innovative ways to execute supply chain objectives more efficiently through the TMS platform.
  • Communicate clearly and effectively across various departments or areas.
  • Display sense of urgency, ability to work under pressure, with attention to detail.
  • Other duties and projects, as assigned.

Requirements
Education:
  • Bachelor's Degree in Transportation and Logistics, Supply Chain Management, Economics, Business, or Marketing, preferred
Experience:
  • 1 year experience in Logistics-related field in Operations, Sales, Transportation, Customer Service or combination of areas.
Additional Requirements:
  • Proficient in Microsoft Office Suite with proven ability to learn new systems quickly, required
  • Database and Transportation Management systems experience, preferred
Competencies:
  • Active Learning
  • Core Application Systems
  • Customer Focus
  • Effective Communications
  • Managing Multiple Priorities
  • Problem Solving
  • Relationship Management

Other Details
Work Hours:
  • Generally, 8:00 AM - 5:00 PM Monday through Friday with occasional irregular hours depending on workload.
Travel Requirements:
  • Minimal (0%-25%)
Compensation:
  • This is an hourly position paid biweekly.

About Us
ArcBest is a multibillion-dollar integrated logistics company that's helped businesses build better supply chains for over a century. With 14,000+ employees across 250 campuses and service centers, we connect owned assets, a broad brokerage network and innovative technology to deliver end-to-end supply chain solutions for customers around the world.
Our people make the difference. From customer service and operations to technology, sales and logistics professionals, every employee plays a role in supporting customers and solving complex logistics challenges. It's the kind of people-first culture that's earned recognition as a Best Company to Work For by U.S. News & World Report and one of America's Best Employers for Company Culture by Forbes.
At ArcBest, you're part of a team grounded in our core values: Creativity, Integrity, Collaboration, Growth, Excellence and Wellness. Whether you're starting your career or bringing years of experience, you'll find opportunities to learn, grow and make an impact.

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