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Solar Energy Customer Service Representative Jobs

signaturenrgy

Solar Consultant

Vacaville, CA · On-site

This role is ideal for someone passionate about contributing to the green energy sector by ... of customer satisfaction to promote referrals and return business. Requirements * Must have ...

Freedom Sun Solar

Solar Consultant

Land O Lakes, FL · Remote

We prioritize customer satisfaction through exceptional customer service and provide top-quality solar power solutions to help our customers save on their energy bills. Our commitment to ...

Exact Solar

Solar Project Engineer

Newtown, PA · On-site

... solar energy systems in Southeastern Pennsylvania and Southern/Central New Jersey and the only ... customer service. We are growing and there are some exciting career opportunities within our ...

Operation Support Inc

Home Solar Sales

Irvine, CA · On-site

... Representative is responsible for promoting and selling residential or commercial solar energy systems. This role involves generating leads, conducting consultations, educating customers on the ...

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Solar Energy Customer Service Representative information

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How much do solar energy customer service representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for solar energy customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a solar energy customer service representative?

Solar Energy Customer Service Representatives are professionals who assist customers with inquiries, issues, and support related to solar energy products and services. They help clients understand solar installation processes, handle billing or maintenance questions, and provide technical or product information. These representatives act as a bridge between solar companies and customers, ensuring satisfaction and resolving any concerns. Their role is crucial in educating customers and fostering positive relationships throughout the solar adoption journey.

What are the key skills and qualifications needed to thrive as a solar energy customer service representative?

To thrive as a Solar Energy Customer Service Representative, you need a solid understanding of solar energy products, customer support principles, and often a high school diploma or relevant experience. Familiarity with CRM software, ticketing systems, and solar-specific platforms is typically required. Excellent communication, problem-solving, and patience are standout soft skills for addressing customer inquiries and resolving issues. These skills and qualities ensure customers receive accurate information and support, fostering trust and satisfaction in a competitive renewable energy market.

How does a solar energy customer service representative typically collaborate with technical teams to resolve customer concerns?

Solar Energy Customer Service Representatives often serve as the bridge between customers and technical teams. When customers encounter technical issues with their solar systems, representatives gather detailed information and communicate it clearly to field technicians or engineers. They follow up on service tickets, ensure timely updates are provided to customers, and sometimes participate in troubleshooting calls. This collaboration requires strong communication skills, attention to detail, and a proactive approach to problem-solving, making teamwork a crucial part of the role.

What are popular job titles related to Solar Energy Customer Service Representative jobs?

For Solar Energy Customer Service Representative jobs, the most frequently searched job titles are:

Retail Solar Sales Representative

Epping, NH • On-site

Venture Solar
Clean Energy Semiconductors Manufacturing • 51 - 200 employees
Learn more about Venture Solarexternal

$55K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

Retail Sales Representative
Join Venture Home and Help Homeowners Save with Clean Energy!
At Venture Home, we believe clean energy should be accessible and affordable. As one of the Northeast's fastest-growing residential energy companies, we help homeowners take control of their utility bills through solar, battery storage, and modern electrical upgrades.
If you're passionate about sustainability, love connecting with people, and want to make a tangible difference in your community, we want you to be part of the team!
About the Role
You will have the opportunity to be located within a large home improvement store chain.
We're looking for outgoing, motivated individuals to join our sales team as Retail Sales Representative. In this customer-facing role, you'll represent Venture Home inside designated retail locations, educating homeowners about the benefits of solar energy and scheduling complimentary in-home consultations with our Energy Consultants.
This is an excellent opportunity for someone who enjoys meeting new people, thrives in a retail environment, and wants to build a rewarding career with a rapidly growing company.
What You'll Do
  • Represent Venture Home professionally inside assigned Lowe's retail locations.
  • Engage homeowners in friendly, informative conversations about solar energy and home energy savings.
  • Qualify homeowners based on basic solar eligibility criteria.
  • Educate customers on the financial and environmental benefits of going solar.
  • Schedule qualified homeowners for complimentary in-home consultations with a Venture Home Energy Consultant.
  • Accurately document customer information and appointments.
  • Attend ongoing training sessions to stay current on products, promotions, and industry knowledge.
  • Consistently achieve appointment and performance goals while delivering an outstanding customer experience.
Compensation & Benefits
  • On-Target Earnings (OTE): $55,000-$85,000 annual potential
  • Competitive hourly pay + uncapped commission
  • Flexible scheduling with full-time opportunities
  • If Full Time, full benefits package for eligible employees, including:
    • Medical, dental, and vision insurance
    • Paid time off
    • Paid training
    • 401(k) retirement plan with company match
    • Career advancement opportunities within a rapidly growing organization
Qualifications
  • Friendly, confident, and comfortable starting conversations with new people.
  • Excellent communication and interpersonal skills.
  • Professional appearance and positive attitude.
  • Strong work ethic and a customer-first mindset.
  • Reliable transportation to assigned Lowe's locations.
  • Dependable and responsive via phone, text, and email.
  • Willingness to learn and continuously improve.
  • Previous experience in retail sales, customer service, lead generation, marketing, or hospitality is preferred but not required.
Why Venture Home?
At Venture Home, we invest in our people. Our comprehensive training, supportive leadership, and clear career paths have helped many team members grow into high-performing sales professionals and leadership positions.
If you're looking for a company that rewards hard work, values personal growth, and provides unlimited earning potential, we'd love to meet you.

Apply