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Solar Call Center Jobs in Texas (NOW HIRING)

Spruce Power

Sr. Call Center Manager

Houston, TX · On-site

Sr. Call Center Manager Spruce Power THE ROLE: Sr. Call Center Manager Spruce Power, a leading provider of solar energy to over 83,000 customers, is the nation's #1 independent residential solar ...

Dabella

Sales Appointment Confirmer

Call, TX · On-site

$20.75/hr

... call center - entry level - automotive sales - luxury car - used car - solar - industry - brewery - vacation - travel - insurance - mortgage servicing - mortgage processing - real estate ...

Energy Service Experts

Debt Collector

Houston, TX · On-site

$19 - $22/hr

Debt Collector Spruce Power, a leading provider of solar energy to over 53,000 customers, is the ... per week (Call Center hours Monday- Thursday 8:00am to 7:00pm, Fridays 8:00am to 6:00pm) * No ...

Spruce Power

Debt Collector

Houston, TX · On-site

Debt Collector Spruce Power, a leading provider of solar energy to over 53,000 customers, is the ... per week (Call Center hours Monday- Thursday 8:00am to 7:00pm, Fridays 8:00am to 6:00pm) * No ...

Dabella

Sales Appointment Confirmer

Call, TX

$20.75/hr

We encourage those with experience in... outside - inside - call center - entry level - automotive sales - luxury car - used car - solar - industry - brewery - vacation - travel - insurance ...

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Solar Call Center information

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$10

$16

$23

How much do solar call center jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for solar call center in Texas is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.93 per hour, depending on experience, location, and employer.

How to get into solar with no experience?

To start a career as a solar call center representative with no experience, focus on developing strong communication skills and basic knowledge of solar energy. Entry-level roles often provide on-the-job training, and obtaining certifications like the NABCEP entry-level certificate can improve your prospects. Gaining familiarity with customer service tools and understanding renewable energy concepts can also help you qualify for these positions.

What are the key skills and qualifications needed to thrive in the Solar Call Center position, and why are they important?

To thrive in a Solar Call Center role, you need strong communication skills, customer service experience, and basic knowledge of solar energy systems or willingness to learn. Familiarity with customer relationship management (CRM) software and call center phone systems is often required, along with occasional product training or industry certifications. Excellent listening abilities, problem-solving skills, and patience help you stand out in effectively assisting customers and addressing their concerns. These abilities are crucial for ensuring clear communication and building trust with customers, which directly impacts the company's reputation and sales success.

What solar jobs pay the most?

In the solar industry, roles such as solar project managers, senior engineers, and sales directors tend to have the highest salaries. These positions often require specialized skills, certifications, and experience in project management, technical design, or sales strategies. Compensation varies based on location, company size, and individual expertise.

What are some common challenges faced by employees working in a Solar Call Center?

Employees in a Solar Call Center often navigate the challenge of explaining technical solar energy concepts to customers who may have limited background knowledge. You may also encounter handling a high volume of inquiries, addressing concerns about installation or financing, and tailoring responses to meet individual customer needs. Collaborating closely with sales teams, technical support, and installation coordinators is key to providing seamless service. However, the dynamic nature of the role offers the opportunity for continuous learning and skill development in both customer relations and renewable energy solutions.

What is the highest paying call center job?

In call centers, supervisory or managerial roles such as Call Center Manager or Operations Manager tend to be the highest paying positions, often earning significantly more than entry-level customer service representatives. These roles typically require leadership skills, experience, and sometimes certifications, and may involve overseeing large teams or processes.

Is it hard to be a solar sales rep?

Being a solar sales representative can be challenging due to the need for strong communication skills, product knowledge, and the ability to handle rejection. Success often depends on persistence, understanding customer needs, and familiarity with sales tools and industry regulations.

What is a Solar Call Center job?

A Solar Call Center job involves handling inbound and outbound calls related to solar energy products and services. Agents educate potential customers about solar panel systems, qualify leads, schedule appointments, and provide support for existing customers. Strong communication skills and knowledge of solar energy solutions are essential for success in this role.

What are popular job titles related to Solar Call Center jobs in Texas? For Solar Call Center jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Solar Call Center jobs in Texas look for? The top searched job categories for Solar Call Center jobs in Texas are:
Solar Call Center jobs near you
Infographic showing various Solar Call Center job openings in Texas as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,710 per year, or $16.7 per hour.

Call Center Customer Service Representative - Solar

Spruce Power

Houston, TX • On-site

Full-time

Re-posted 24 days ago

Job description

Call Center Customer Service Representative I
Spruce Power

THE POSITION: Call Center Customer Service Representative I 
We're looking for a motivated and results-driven Call Center Customer Service Representative. This role serves as the first point of contact for Spruce Power customers, handling inquiries, resolving issues and providing exceptional service through phone, email and video channels.
 
  • This role is located in Houston, TX | Compensation: $17- $19 | Schedule: Full time, 40 hours per week (Call Center hours are from 8:00am to 6:00pm)
  • No Weekends
  • 40 hours per week with a structured 3 week training schedule (Monday - Friday, 9:00am - 6:00pm, 100% onsite)
  • Attendance during training is mandatory

Key responsibilities include:
What You Will Do
   Operational Responsibilities
  • Assist customers by answering their questions and concerns via inbound calls in a high-energy, metric-driven environment.
  • Provide superior customer service via phone, email, or video channels regarding customers solar system contracts.
  • Troubleshoot and resolve customer issues with a focus on first-call resolution and customer satisfaction.
  • Thoroughly update account statuses and databases regularly through proper documentation.
  • Properly validate all customer information up to and including addresses, contact information, and follow proper authentication steps
  • Establish close working relationships with team members and cross-department teams including but not limited to collections and billing.
  • Adhere to company policies, procedures and legal requirements during all interactions.
  • Access contracts and show basic understanding of language.
  • Successfully navigate multiple servicing platforms to investigate and resolve discrepancies.
  • Perform tasks and responsibilities that may be outside of the normal job description as needed.
QUALIFICATIONS
  • Minimum of 1-2 years of customer service experience, preferably in a call center environment.
  • Proficiency with computers and experience using CRM software. Experience with Ring Central, Zendesk or ServiceNow, a plus.
  • Basic understanding of consumer agreement documents.
  • Ability to type a minimum of 30 words per minute free of grammatical errors.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
  • Strong written and oral communication skills.
  • Able to collaborate effectively and build professional relationships with internal and external customers at all levels.
  • Self-starter with an ability to work unsupervised after the initial training phase.
  • Bilingual, fluent in both English and Spanish is a plus.
  • High school diploma or equivalent from accredited institution.

BENEFITS
Spruce Power offers competitive benefits and a collaborative, purpose-driven, high-energy culture.
EQUAL OPPORTUNITY EMPLOYER
We value a diverse work environment. Spruce Power is an equal opportunity employer and hires without consideration to race, religion, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

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