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Software Support Manager Jobs in Conway, SC (NOW HIRING)

AAM1

Community Manager, Assistant

Myrtle Beach, SC · On-site

$16 - $19.25/hr

In this role, you'll support the Community Manager by delivering outstanding customer service ... Monitors software database to uphold guideline standards. * Assists in reviewing bid proposals with ...

AAM

Community Manager, Assistant

Myrtle Beach, SC · On-site

$16 - $19.25/hr

In this role, you'll support the Community Manager by delivering outstanding customer service ... Monitors software database to uphold guideline standards. * Assists in reviewing bid proposals with ...

Lovely Law Firm Inc.

Case Manager

Myrtle Beach, SC · On-site

$18 - $23.25/hr

Thoroughly documents case activity in a software-based case management system. * Performs a variety of administrative and support activities as needed. * Prepares case files for demand department and ...

Lovely Law Firm Inc.

Case Manager

Myrtle Beach, SC · On-site

$18 - $23.25/hr

Thoroughly documents case activity in a software-based case management system. * Performs a variety of administrative and support activities as needed. * Prepares case files for demand department and ...

Lovely Law Firm Inc.

Case Manager

Myrtle Beach, SC · On-site

$18 - $23.25/hr

... a software-based case management system. · Performs a variety of administrative and support activities as needed. · Prepares case files for demand department and meets monthly demand goals. · ...

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Showing results 21-40

All JobsSoftware Support JobsSoftware Support Manager JobsSoftware Support Manager Jobs in Conway, SC

Software Support Manager information

See Conway, SC salary details

$19.2K

$57.9K

$103.2K

How much do software support manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for software support manager in Conway, SC is $57,915.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,800.00 and $77,600.00 per year, depending on experience, location, and employer.

What does a software support manager do?

A Software Support Manager oversees the support team responsible for assisting clients and end-users with software-related issues. They manage daily operations, ensure timely resolution of technical problems, and work to improve customer satisfaction. The role often involves coordinating with development teams to address bugs, implementing support processes, and training staff. Software Support Managers also analyze support metrics to optimize performance and may assist in developing documentation or training materials.

How does a software support manager typically balance technical troubleshooting with team leadership responsibilities?

A Software Support Manager often divides their time between overseeing the support team’s daily operations and directly handling complex technical issues that require advanced expertise. While they may step in to resolve escalated customer problems, much of their role involves mentoring support staff, coordinating training sessions, monitoring performance metrics, and optimizing support processes. Effective managers also collaborate closely with development teams to communicate recurring software issues and recommend improvements, ensuring both customer satisfaction and continuous product enhancement.

What are the key skills and qualifications needed to thrive as a software support manager, and why are they important?

To thrive as a Software Support Manager, you need strong technical knowledge of software products, troubleshooting expertise, and experience in customer service or IT support, often backed by a relevant degree. Familiarity with ticketing systems (like Zendesk or Jira), CRM platforms, and ITIL or similar certifications is typically required. Exceptional leadership, communication, and problem-solving skills set outstanding managers apart by enabling them to guide teams and resolve client issues effectively. These competencies are crucial for ensuring timely customer support, maintaining high client satisfaction, and leading a productive support team.

What is the difference between Software Support Manager vs Software Support Specialist?

AspectSoftware Support ManagerSoftware Support Specialist
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesProvides technical support, troubleshoots issues, assists customers directly
Required SkillsLeadership, communication, technical knowledge, problem-solvingTechnical troubleshooting, customer service, product knowledge
CertificationsITIL, CompTIA, relevant technical certificationsCompTIA A+, Microsoft Certified, product-specific certifications
Work EnvironmentOffice-based, team management, coordination with other departmentsCustomer support centers, remote or on-site troubleshooting

The main difference between a Software Support Manager and a Software Support Specialist lies in their scope of responsibilities. Managers oversee support teams and strategic planning, while specialists focus on direct technical support. Both roles require technical knowledge and certifications, but managers emphasize leadership and coordination skills.

What cities near Conway, SC are hiring for Software Support Manager jobs?

Cities near Conway, SC with the most Software Support Manager job openings:

Office Administrator and Accounts Payable Support

Little River, SC

A.O. Hardee and Son, Inc.
See more jobs at A.O. Hardee and Son, Inc.external

$17 - $23.25/hr

Full-time

Retirement, PTO

Posted 8 days ago

Job description

The Office Administrator and Accounts Payable Support Professional will support the financial operations of the company by performing a variety of administrative duties and accounting tasks, including client and guest relations, heavy data entry, accounts payable support, and assisting with basic human resources tasks. This role requires strong communication skills, analytical skills, attention to detail, and the ability to collaborate with internal departments to ensure accurate and timely data collection.

  • Answer and route incoming phone calls, address general inquiries, and take messages.

  • Professionally greet all visitors, employees, prospective employees, and salespeople.

  • Monitor supplies inventory and stock items as required.

  • Retrieve and distribute daily mail, complete certified mail/FedEx correspondence for outgoing mail, and visit the Post Office periodically.

  • Assist management with various tasks such as copying and scanning, coordination and preparation of/for meetings, filing and record retention.

  • Support the HR Assistant with job applications, new hire preparation, and employee portal access.

  • Daily Data Entry: Count, verify, code, and enter material tickets daily into accounting software and set up quotes in software with a high degree of accuracy.

  • Ensure the materials database stays up to date.

  • Assist with processing sold material tickets as related to public sales.

Why A.O. Hardee?

  • Start earning paid Sick Leave after 1 month

  • Start earning paid Vacation after 2 months

  • 401k with match available after 3 months

  • Eligible for comprehensive benefits package after 30 days

  • Paid holidays

  • Profit Share Program

Drug Free and EEO Employer.


  • Proven experience in an administrative or office management role.

  • Strong organizational skills with meticulous attention to detail.

  • Proficiency in data entry and accounting software is essential.

  • Excellent communication and interpersonal skills.

  • Proficiency in Microsoft Office Suite.

  • Ability to multitask and prioritize tasks effectively.

  • Experience with record retention and office supply management.

Preferred Skills:

  • 13 years of accounts payable experience, preferably in a construction or project-based environment.

  • Experience with construction accounting systems, specifically Vista by Viewpoint, preferred.

  • Proficiency in Microsoft Excel.

  • Bi-lingual (Spanish/English) a plus.

  • Knowledge of HR processes and support a plus


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