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Software Support Intern Jobs in Virginia (NOW HIRING)

As an intern, you will contribute to real engineering work that helps shape how Appian delivers its ... Support issue investigation, learn how to identify root causes, and contribute to fixing software ...

$8.6K/mo

As an intern, you will contribute to real engineering work that helps shape how Appian delivers its ... Support issue investigation, learn how to identify root causes, and contribute to fixing software ...

As an intern, you will contribute to real engineering work that helps shape how Appian delivers its ... Support issue investigation, learn how to identify root causes, and contribute to fixing software ...

Intern C, Software Engineer

Herndon, VA ยท On-site

$29 - $53.50/hr

Intern, Software Engineering Job Code: 42752 Job Location: Herndon, VA Job Schedule: 9/80:Employees ... Support and participate in all phases of the software development life cycle, including ...

Software Engineer Intern

Herndon, VA ยท On-site

$29 - $53.50/hr

Intern, Software Engineering Job Code: 39382 Job Location: Herndon, VA Job Schedule: 9/80 ... Support and participate in all phases of the software development life cycle, including ...

Intern, Software Engineering Job Code: 39382 Job Location: Herndon, VA Job Schedule:9/80:Employees ... Support and participate in all phases of the software development life cycle, including ...

Software Engineer Intern

Herndon, VA ยท On-site

$29 - $53.50/hr

Intern, Software Engineering Job Code: 39382 Job Location: Herndon, VA Job Schedule:9/80:Employees ... Support and participate in all phases of the software development life cycle, including ...

$29 - $53.50/hr

Intern, Software Engineering Job Code: 39382 Job Location: Herndon, VA Job Schedule:9/80:Employees ... Support and participate in all phases of the software development life cycle, including ...

Software Engineer Intern

Herndon, VA ยท On-site

$29 - $53.50/hr

Intern,Software Engineering Job Code: 39382 Job Location: Herndon, VA Job Schedule: 9/80: Employees ... Support andparticipatein all phases of the software development life cycle, including requirements ...

As a Visa intern, you'll build valuable connections across the organization, sharpen your ... ChatGPT, Microsoft Copilot) to support everyday work. Visa requires at least 3 days in office ...

AI/ML Intern (Summer 2027)

Reston, VA ยท Hybrid

$21 - $30/hr

Develop software in support of various data and AI objectives * Use a variety of modern software ... Intern FAQ: Our estimated salary range for this position is $21-$30/hr. This presented salary range ...

Future Intern (2027)

Lynchburg, VA ยท On-site

$13 - $19/hr

Future Internship Opportunity - CloudFit Software (Summer 2027) Are you excited about cloud ... CloudFit benefits are designed with wellness in mind, to support what matters the most: * Physical ...

Showing results 21-40

Software Support Intern information

What does a software support intern do?

A Software Support Intern assists users and clients by troubleshooting software issues, answering technical questions, and providing guidance on using applications effectively. They often work under the supervision of experienced support staff, learning how to diagnose problems, document solutions, and escalate complex issues. This role is an entry-level position, ideal for students or recent graduates looking to gain hands-on experience in the tech industry. Interns may also help with software testing, updating documentation, and communicating feedback from users to development teams.

What are the key skills and qualifications needed to thrive as a software support intern, and why are they important?

To thrive as a Software Support Intern, you need a foundational understanding of software troubleshooting, basic programming concepts, and strong analytical skills, often supported by coursework in computer science or information technology. Familiarity with ticketing systems (like Jira or Zendesk), remote support tools, and basic database management is typically required. Effective communication, patience, and a customer-oriented mindset are crucial soft skills for this role. These abilities ensure prompt issue resolution, positive user experiences, and a smooth flow of technical support within the organization.

What are some typical challenges a software support intern might encounter, and how can they effectively address them?

As a Software Support Intern, you may face challenges such as troubleshooting unfamiliar technical issues, managing multiple support tickets simultaneously, and communicating complex solutions to users with varying technical backgrounds. To overcome these, it's helpful to develop strong problem-solving skills, prioritize tasks efficiently, and seek guidance from experienced team members when needed. Proactively documenting solutions and maintaining clear communication with both users and colleagues can also help you succeed in this fast-paced role.

What is the difference between Software Support Intern vs Software Support Specialist?

AspectSoftware Support InternSoftware Support Specialist
Required CredentialsTypically pursuing or recently completed a relevant degree (e.g., Computer Science)Relevant certifications or experience often preferred
Work EnvironmentEntry-level, training-focused, often part-time or internshipFull-time, customer-facing, technical support role
Employer & Industry UsageUsed in tech companies, startups, and IT departments for training rolesCommon in software companies, IT support teams, and tech services

In summary, a Software Support Intern is an entry-level position aimed at gaining experience, often requiring minimal prior certifications. A Software Support Specialist is a more experienced role with greater responsibilities, often requiring relevant certifications or prior experience. Both roles are essential in tech support but differ mainly in experience level and scope of work.

What cities in Virginia are hiring for Software Support Intern jobs?

Cities in Virginia with the most Software Support Intern job openings:

Infographic showing various Software Support Intern job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Software Engineering Intern

Mclean, VA โ€ข On-site

Appian
Software Developmentย โ€ขย 1 - 5K employees

$8.6K/mo

Other

Medical, Life, Retirement

Re-posted 11 days ago


Job description

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together.

Appian Engineering spans the full depth of our platform-from foundational systems that power enterprise-scale performance, to AI capabilities redefining automation, to the developer tooling that makes it all accessible. We operate in a highly collaborative, fast-paced environment focused on technical rigor, continuous learning, and high code quality. As an intern, you will contribute to real engineering work that helps shape how Appian delivers its AI-powered Process Automation platform to enterprises around the world.

As a Software Engineering Intern, you will build on your academic foundation and gain hands-on experience contributing to production-adjacent engineering work. You will be embedded within a small, high-performing team where you'll learn how modern enterprise software is designed, built, tested, and shipped at scale. You will also work alongside engineers who leverage cutting-edge AI tooling to accelerate development while maintaining strong standards for quality and correctness.

This internship is based at our headquarters in McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Interns in this program are expected to be in the office 5 days a week to fully experience our culture, learn directly from peers and mentors, and contribute to projects in a collaborative environment. Being in the office provides more opportunities to connect, learn, and celebrate with the exceptional people across Appian.

Applicants considered for Summer 2027 - Students Only

What You'll Do

  • Develop Clean Software: Apply your knowledge of data structures, algorithms, and object-oriented programming to contribute to full-stack components and engineering tasks.
  • Engineer with AI: Use AI coding tools as a learning and productivity multiplier-generating, reviewing, and critically evaluating AI-assisted code to improve speed and quality.
  • Debug and Learn Systems Thinking: Support issue investigation, learn how to identify root causes, and contribute to fixing software defects under the guidance of experienced engineers.
  • Collaborate and Communicate: Participate in design discussions, stand-ups, and code reviews, and learn how to translate requirements into well-defined technical solutions.

Basic Qualifications

  • Education: Currently pursuing a Bachelor's or Master's degree in Computer Science or Computer Engineering with a strong academic record. Must be returning to school following the completion of the Summer 2027 internship to continue degree requirements.
  • Program Availability: Ability to commit to a full-time (40 hours/week) schedule for the duration of the 10-week summer program.
  • Proven fluency in AI and LLMs, encompassing both the strategic development of AI-powered platform capabilities and the hands-on application of AI tools to accelerate daily workflows.

Preferred Qualifications

  • Prior experience in a technical internship or a portfolio of significant personal/academic projects.

At this time, Appian will not sponsor a new applicant for employment authorization for this position.

Thank you for your interest in joining our team! Please note that we will officially begin reviewing applications and scheduling interviews starting August 2026 . We appreciate your patience and look forward to connecting with you then.

At Appian, we embrace AI as part of how we work and innovate. While candidates are encouraged to use AI for preparation and learning, we restrict AI usage for live interviews and assessments unless otherwise specified. In some cases, AI use may be part of the assessment, and expectations will be communicated in advance.

This internship pays $50.00 per hour ($8,666 per month). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, bonus, or benefit plans.

Tools and Resources

  • Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
  • Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
  • Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups . These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.

Benefits

Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to.

About Appian

Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit appian.com . [Nasdaq: APPN]

Follow Appian: LinkedIn , Youtube , Instagram , Facebook

Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.

Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com . Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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