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Software Support Intern Jobs in Texas (NOW HIRING)

Tyler Technologies, Inc.

Java Software Engineer

Plano, TX · On-site

$49.75 - $68.25/hr

... software products and services within a prescribed territory as set by the company. Tyler ... The intern will work closely with the Applications DevOps team to support Atlassian JIRA and ...

Tyler Technologies, Inc.

Application Engineer

Plano, TX · On-site

Software Support Intern - Summer 2026 (Yarmouth & Falmouth, ME) Tyler Technologies is looking for Software Support Interns to join our team next summer in our Yarmouth and Falmouth, ME offices! The ...

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Software Support Intern information

What does a software support intern do?

A Software Support Intern assists users and clients by troubleshooting software issues, answering technical questions, and providing guidance on using applications effectively. They often work under the supervision of experienced support staff, learning how to diagnose problems, document solutions, and escalate complex issues. This role is an entry-level position, ideal for students or recent graduates looking to gain hands-on experience in the tech industry. Interns may also help with software testing, updating documentation, and communicating feedback from users to development teams.

What are the key skills and qualifications needed to thrive as a software support intern, and why are they important?

To thrive as a Software Support Intern, you need a foundational understanding of software troubleshooting, basic programming concepts, and strong analytical skills, often supported by coursework in computer science or information technology. Familiarity with ticketing systems (like Jira or Zendesk), remote support tools, and basic database management is typically required. Effective communication, patience, and a customer-oriented mindset are crucial soft skills for this role. These abilities ensure prompt issue resolution, positive user experiences, and a smooth flow of technical support within the organization.

What are some typical challenges a software support intern might encounter, and how can they effectively address them?

As a Software Support Intern, you may face challenges such as troubleshooting unfamiliar technical issues, managing multiple support tickets simultaneously, and communicating complex solutions to users with varying technical backgrounds. To overcome these, it's helpful to develop strong problem-solving skills, prioritize tasks efficiently, and seek guidance from experienced team members when needed. Proactively documenting solutions and maintaining clear communication with both users and colleagues can also help you succeed in this fast-paced role.

What is the difference between Software Support Intern vs Software Support Specialist?

AspectSoftware Support InternSoftware Support Specialist
Required CredentialsTypically pursuing or recently completed a relevant degree (e.g., Computer Science)Relevant certifications or experience often preferred
Work EnvironmentEntry-level, training-focused, often part-time or internshipFull-time, customer-facing, technical support role
Employer & Industry UsageUsed in tech companies, startups, and IT departments for training rolesCommon in software companies, IT support teams, and tech services

In summary, a Software Support Intern is an entry-level position aimed at gaining experience, often requiring minimal prior certifications. A Software Support Specialist is a more experienced role with greater responsibilities, often requiring relevant certifications or prior experience. Both roles are essential in tech support but differ mainly in experience level and scope of work.

What cities in Texas are hiring for Software Support Intern jobs?

Cities in Texas with the most Software Support Intern job openings:

Infographic showing various Software Support Intern job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Administrative Support (Intern/Student) - Part-Time Hourly

Fort Worth, TX • On-site

DFW Area Application Consortium
See more jobs at DFW Area Application Consortiumexternal

$12.50/hr

Part-time, Internship

Re-posted 12 days ago

Job description

Administrative Support (Intern/Student)
Reports to:      Executive Director - Visual & Performing Arts
Pay Grade:     $12.50/HR
FLSA Status:  Non-Exempt       
 
 
Position Purpose
Performs a range of secretarial and clerical support that includes office tasks requiring a general knowledge of policies, procedures, and systems. Exercises discretion in determining priority and/or order of completion of work assignments. Works with the Visual & Performing Arts programs, on events, and supports meeting the transportation needs.
ESSENTIAL JOB FUNCTIONS
 
  • Prepares and maintains forms and records.
  • Maintains office files in a systematic and confidential manner.
  • Monitors and processes transportation requests.
  • Compiles, maintains, and files all reports, records, and other documents as required. Maintains departmental records according to established procedures.
  • Assists with planning, preparation, and setup of departmental activities.
  • Maintains confidentiality.
  • Works with Executive Director, community, and VPA Teachers to support contests, events, and other VPA program needs.
  • Works well with many people, both inside and outside the District related to VPA program needs and provide support.
  • Maintains accurate records of expenditures. Prepares and processes purchase orders and receives, stores, and issues supplies and equipment.
  • Maintains inventory of fixed assets, equipment, and supplies.
 
Safety
  • Performs preventive maintenance on tools and equipment and ensures equipment is in safe operating condition.
  • Follows established safety procedures and techniques to perform job duties including lifting and climbing; operates tools and equipment according to established safety procedures.
  • Corrects unsafe conditions in work area and promptly reports any conditions that are not immediately correctable to supervisor.
 
Supervisory Responsibilities
  • None.
 
Personal Work Relationships
  • All Fort Worth ISD employees must maintain a commitment to the District's mission, vision, and strategic goals.
  • Exhibits high professionalism, standards of conduct and work ethic.
  • Demonstrates high quality customer service; builds rapport/relationship with the consumer.
  • Demonstrates cultural competence in interactions with others; is respectful of co-workers; communicates and acts as a team player; promotes teamwork; responds and acts appropriately in confrontational situations.
 
Other Duties as Assigned
  • Performs all job-related duties as assigned and in accordance to the Board rules, policies and regulations.  All employees are expected to comply with lawful directives in rare situations driven by need where a team effort is required.
 
Knowledge, Skills & Abilities
  • Knowledge of office procedures and operation of business office equipment.
  • Knowledge of records administration and maintenance techniques and procedures.
  • Knowledge of correct English usage, grammar, spelling, punctuation, and vocabulary.
  • Skill at the beginners' level, working with Microsoft Office 365, especially Outlook, Google Drive, and Word.
  • Skill in performing mathematical calculations with accuracy and data entry with minimal errors.
  • Skill in talking to others to convey information effectively.
  • Skill in actively looking for ways to help people.
  • Skill in completing assignments accurately and with attention to detail.
  • Skill in interpersonal relationships, including using tact, patience, and courtesy.
  • Ability to accurately prepare and maintain records, files, and reports.
  • Ability to maintain registers of time and work performed.
  • Ability to work under pressure and meet close deadlines.
  • Ability to analyze, organize and prioritize work while meeting multiple deadlines.
  • Ability to process and handle confidential information with discretion.
  • Ability to organize and coordinate work, including maintaining attention to details and quality, and prioritize work while meeting multiple deadlines.
  • Ability to review work for accuracy.
  • Ability to organize and coordinate work, including maintaining attention to details and quality.
  • Ability to communicate effectively, both oral and written forms.
  • Ability to engage in self-evaluation with regard to performance and professional growth.
  • Ability to establish and maintain cooperative working relationships with others contacted in the course of work.
    • Ability to communicate information and assist District personnel, office personnel, school personnel, and/or outside agencies relative to District programs and activities.
  • Ability to use software to access databases, email, create spreadsheets, and do word processing.
 
Travel Requirements
  • None.
 
Physical & Mental Demands, Work Hazards
  • Tools/Equipment Used:  Standard office equipment, including computer and peripherals.
  • Posture:  Prolonged sitting and standing; occasional stooping, squatting, kneeling, bending, pushing/pulling, and twisting.
  • Motion:  Frequent repetitive hand motions, including keyboarding and use of mouse; occasional reaching.
  • Lifting:  Occasional light lifting and carrying (less than 15 pounds).
  • Environment:  Works in an office setting
  • Attendance:  Regular and punctual attendance at the worksite is required for this position.
  • Mental Demands:  Maintains emotional control under stress; works with frequent interruptions.
 
Minimum Required Qualifications
  • Education: 
    • Enrolled in High School.
  • Certification/License:  None.
  • Experience:  None.
 
This document is intended to describe the general nature and level of work being performed by people assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.




















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