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Software Support Intern Jobs in Houston, TX (NOW HIRING)

Hp

Program Manager, Chief of Staff Office

Spring, TX

$93K - $143K/yr

Support intern conversion and retention efforts. Site Investment Planning & Governance * Maintain ... Scrum (Software Development) Software Development Sprint Planning Cross-Org Skills Effective ...

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Software Support Intern information

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$24

$36

How much do software support intern jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for software support intern in Houston, TX is $24.27, according to ZipRecruiter salary data. Most workers in this role earn between $19.76 and $27.55 per hour, depending on experience, location, and employer.

What does a software support intern do?

A Software Support Intern assists users and clients by troubleshooting software issues, answering technical questions, and providing guidance on using applications effectively. They often work under the supervision of experienced support staff, learning how to diagnose problems, document solutions, and escalate complex issues. This role is an entry-level position, ideal for students or recent graduates looking to gain hands-on experience in the tech industry. Interns may also help with software testing, updating documentation, and communicating feedback from users to development teams.

What are the key skills and qualifications needed to thrive as a software support intern, and why are they important?

To thrive as a Software Support Intern, you need a foundational understanding of software troubleshooting, basic programming concepts, and strong analytical skills, often supported by coursework in computer science or information technology. Familiarity with ticketing systems (like Jira or Zendesk), remote support tools, and basic database management is typically required. Effective communication, patience, and a customer-oriented mindset are crucial soft skills for this role. These abilities ensure prompt issue resolution, positive user experiences, and a smooth flow of technical support within the organization.

What are some typical challenges a software support intern might encounter, and how can they effectively address them?

As a Software Support Intern, you may face challenges such as troubleshooting unfamiliar technical issues, managing multiple support tickets simultaneously, and communicating complex solutions to users with varying technical backgrounds. To overcome these, it's helpful to develop strong problem-solving skills, prioritize tasks efficiently, and seek guidance from experienced team members when needed. Proactively documenting solutions and maintaining clear communication with both users and colleagues can also help you succeed in this fast-paced role.

What is the difference between Software Support Intern vs Software Support Specialist?

AspectSoftware Support InternSoftware Support Specialist
Required CredentialsTypically pursuing or recently completed a relevant degree (e.g., Computer Science)Relevant certifications or experience often preferred
Work EnvironmentEntry-level, training-focused, often part-time or internshipFull-time, customer-facing, technical support role
Employer & Industry UsageUsed in tech companies, startups, and IT departments for training rolesCommon in software companies, IT support teams, and tech services

In summary, a Software Support Intern is an entry-level position aimed at gaining experience, often requiring minimal prior certifications. A Software Support Specialist is a more experienced role with greater responsibilities, often requiring relevant certifications or prior experience. Both roles are essential in tech support but differ mainly in experience level and scope of work.

Infographic showing various Software Support Intern job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,486 per year, or $24.3 per hour.

Software Engineering Intern

Houston, TX • On-site

Aerodyne Industries
Manufacturing • 51 - 200 employees
Learn more about Aerodyne Industriesexternal

Temporary

This job post has expired today. Applications are no longer accepted.

Job description

ASCEND Aerospace & Technology, LLC (ASCEND) is an All-Small Mentor-Protégé Program (ASMPP) Joint Venture between Aerodyne Industries, LLC and Amentum. Building on more than a decade of successful collaboration as award-winning contractors, ASCEND combines deep expertise in mission operations, training systems, and engineering support. Together, our partner companies bring over six decades of experience supporting complex government programs and managing thousands of employees across multiple centers and facilities nationwide.


Job Title: Software Engineering Intern

COSMOS SLC: Technician I

Job Classification: Non-Exempt

Job Type: Part-Time

Shift Type: Regular

Career Level: Entry

Reports To: Forrest Day

Location: Johnson Space Center

Remote/Telework: On-site at Johnson Space Center

Clearance Type: N/A

Shift: Day shift (Mon-Fri)

Travel Required: 0%


Job Description

An excellent opportunity to serve as a Software Engineer on the COSMOS team at the National Aeronautics and Space Administration (NASA) Johnson Space Center (JSC). The position supports the development and maintenance of the Mission Control Center (MCC) software and the Mission Training Center (MTC).


Description of Duties

The candidate will work in a team environment and will be responsible for software design, implementation, testing, and user support after the release of the software.


Successful candidates will:

  • Work closely with team members to understand and fix issues that are found within the control system
  • Attend daily scrum meetings to track progress of ongoing tasks

Job Requirements

  • Currently enrolled in a degree program in Computer Science, Computer Engineering, or related field
  • Basic knowledge of C++ or Java

Desired Requirements

  • Experience with Linux
  • Experience with common debugging tools
  • Applicants with previous NASA intern experience preferred


US EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. 

Salary Range Statement 

Final compensation is determined through a comprehensive evaluation of several key factors, including the candidate’s educational background, specialized technical expertise, and relevant professional experience. We also consider internal equity, prevailing market data, and specific contractual or funding requirements to ensure competitive and equitable offer alignment. 

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