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Software Support Helpdesk Jobs in Ohio (NOW HIRING)

Axogen

Helpdesk Support Technician

Vandalia, OH · On-site

$18.75 - $25.50/hr

Job Summary of the Helpdesk Support Technician The Helpdesk Support Technician performs varying degrees of problem determination and resolution of desktop hardware and software problems through the ...

Axogen

Helpdesk Support Technician

Vandalia, OH · On-site

$18.75 - $25.50/hr

Job Summary of the Helpdesk Support Technician The Helpdesk Support Technician performs varying degrees of problem determination and resolution of desktop hardware and software problems through the ...

SencorpWhite

Technical Support Engineer

Hamilton, OH · On-site

The ideal candidate will have hands-on experience in software support, customer training ... Help guide SencorpWhite's incident management ticketing system to arrive at root cause, pareto ...

Socket.dev

Technical Support Engineer

Hamilton, OH · On-site

The ideal candidate will have hands-on experience in software support, customer training ... Help guide SencorpWhite's incident management ticketing system to arrive at root cause, pareto ...

Sencorpwhite

Technical Support Engineer

Hamilton, OH · On-site

The ideal candidate will have hands-on experience in software support, customer training ... Help guide SencorpWhite's incident management ticketing system to arrive at root cause, pareto ...

American Freight

IT Helpdesk Support

Dublin, OH · On-site

$17 - $25/hr

Job Title: IT Helpdesk Support Job Summary: We are looking for an IT Helpdesk Support professional ... Stay up to date with the latest technology trends, software updates, and security protocols.

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All JobsSoftware Support Helpdesk JobsSoftware Support Helpdesk Jobs in Ohio

Software Support Helpdesk information

What cities in Ohio are hiring for Software Support Helpdesk jobs?

Cities in Ohio with the most Software Support Helpdesk job openings:

Infographic showing various Software Support Helpdesk job openings in Ohio as of July 2026, with employment types broken down into 8% Locum Tenens, 80% Full Time, 9% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Software Engineer

Highland Heights, OH • On-site

Park Place Technologies
IT Services • 1 - 5K employees
Learn more about Park Place Technologiesexternal

Full-time

Re-posted 6 days ago

Park Place Technologies rating

7.8

Company rating: 7.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Software Engineer
The Software Engineer is responsible for analysis, design, development, testing and deployment of professionally engineered software solutions which meet or exceed Park Place Technologies' quality standards and business needs.
Responsibilities:
  • Collaborate with product managers, business analysts and the user community to establish, analyze and where appropriate document technical requirements.
  • Produce technical designs and ensure peer review.
  • Develop software in an agreed timescale.
  • Influence programming patterns and standards
  • Collaborate with QA engineers to create test plans and conduct unit (functional) and where appropriate integration and system testing.
  • Participate in the resolution of issues and software bugs identified as part of the SDLC or by software users.
  • Collaborate, share, and learn from team members, and actively follow all team processes.
  • Other duties as assigned.

Basic Qualifications:
  • Demonstrate core competency in programming fundamentals and best practices.
  • Be a strong problem solver and possess an excellent work ethic and attitude.
  • Possess strong organizational and process analysis skills.
  • Demonstrate willingness to work on your craft and take initiative in learning new skills.
  • Communicate effectively both orally and in writing.

Preferred Qualifications:
  • Bachelor's degree or higher in Computer Science or related degree is preferred.

Travel:
  • <5%

Addendum A - IT
Software Engineer
Additional Responsibilities:
  • Understand business requirements, designs, and wireframes with the ability to transform them into technical requirements and produce high quality code.
  • Participate in POCs and design sessions.

Basic Qualifications:
  • Experience with Visual Studio, GIT and Azure DevOps
  • 4+ years of application development experience or equivalent skills across the following technologies: (requirements may vary within based on backend, frontend or full stack focus)
    • .Net Framework/Core
    • Angular
    • JSON
    • SCSS/SASS
    • SQL
    • Test Driven Development/Unit Testing
    • Typescript, ES6
    • C#
    • Web API/Rest

Preferred Qualifications:
  • Working knowledge or experience with any of the following technologies:
    • Agile Methodology
    • Azure Functions
  • Working knowledge or experience with any of the following technologies:
    • Asynchronous Programming
    • Azure Data Bricks
    • Azure Data Factory
    • Azure Logic Apps
    • Azure PAAS
    • Browser Compatibility Testing
    • Cosmos DB
    • CQRS Pattern
    • Dependency Injection
    • Entity Framework & LINQ
    • MicroServices
    • OData
    • Python

Addendum B - ITS - Developer
Microsoft Dynamics 365 FO
Additional Responsibilities:
  • Develop customized Dynamics 365 solutions.
  • Develop programming extensions and integrations between D365 FO and other enterprise systems.
  • Support, troubleshoot and resolve production issues, including direct interactions with internal customers as needed.
  • Influence programming patterns and standards that increase developer productivity and code quality in the D365 FO platform.

Basic Qualifications:
  • Knowledge of Microsoft Dynamics 365 FO architecture
  • 4+ years of application development experience across the following technologies:
    • Dynamics 365 FO product family
    • X++
    • .Net Framework/Core
    • Javascript, HTML5, CSS3, jQuery, XML

Preferred Qualifications:
  • Working knowledge or experience with any of the following technologies:
  • SQL Server, SSIS, SSRS, Power BI
  • JSON

Addendum C - Ops- Solutions Support
Entuity Software Support
Additional Responsibilities:
  • Develop and maintain a library of Entuity software configurations and scripts that facilitate data collection and automated OS backups and OS upgrades for supported network devices.
  • Work closely with Entuity Software Development Team to incorporate Device Support configurations and scripts into Entuity software.
  • Assist customers with the development of their own Entuity software configurations and scripts.
  • Assist customers with the development of data integrations between Entuity software and third-party software.
  • Provide effective identification and resolution of customer problems, ensuring workarounds and/or software patches are made available in accordance with agreed service levels.
  • Ensure all customer problems and queries are logged in Park Place Technologies' Helpdesk system, escalated where appropriate and tracked through to completion.
  • Engage with Sales/Pre-Sales Team to facilitate successful Proof of Concept trials.
  • Develop and maintain a full and current awareness of Park Place Technologies' products.
  • Maintain an awareness of IT technologies relevant to the operation of Park Place Technologies' products and services.

Basic Qualifications:
  • A minimum of 3-5 years' experience of MS Windows, Red Hat Linux and VMware.
  • Knowledge of network technologies and device types (routers, switches, load balancers, etc.).

Preferred Qualifications:
  • Network device vendor certifications (CCNA, JNCIA).
  • Experience of operating and/or supporting Infrastructure Monitoring tools.

Travel:
  • 0%

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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