Software Support Engineering Manager Jobs in Delaware

PDS 2  / Power Delivery Substation

This position is not eligible for recruiting or sourcing by outside parties. 

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We’ve got the power to energize Your career and spark YOUR Work/Life Balance through professional development and exceptional benefits.  Don’t delay, plug in today for an inclusive, meaningful career in power, distribution, transmission, engineering, design, technology, or innovation at Mesa Associates, Inc.

Mesa Associates, Inc. is seeking an experienced Engineering Manager with substation design expertise to join our Power Delivery team. This role is ideal for a driven leader who understands the technical and operational demands of utility substation projects and can confidently guide multidisciplinary engineering teams from project initiation through closeout.

You will lead small- to large-scale power delivery design projects, ensuring safety, quality, budget, and schedule objectives are consistently achieved while maintaining exceptional client satisfaction. You will play a central role in delivering successful outcomes across a portfolio of substation projects.

What We’re Looking for 

• Bachelor’s degree in Engineering from an accredited institution.
• Professional Engineering License.
• Minimum 8 years of design and/or project team leadership experience, including:
• Demonstrated experience managing power utility substation design projects.
• Strong experience in managing a team, providing encouragement and mentoring as needed to help the team increase their knowledge.
• Strong working knowledge of power industry standards, practices, and processes.
• Ability to manage multiple projects or a program portfolio simultaneously.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Word, Excel, and project scheduling software.
• Working knowledge of corporate accounting practices and business operations.

Core Competencies:

• Strong leadership and decision-making abilities.
• Independent judgment with minimal supervision.
• Ability to interpret and apply scopes of work, technical criteria, and design requirements.
• Exceptional organizational and prioritization skills.
• Good mentoring skills.
• Ability to get along with various personality types.
• Professional presence and stakeholder management capability.
• Proven ability to manage emergent or fast-track projects.

What You’ll Do 

• Project Leadership & Execution 
  • Lead cross-functional engineering teams in the execution of utility substation design projects.
  • Understand team skillsets, capabilities, and limitations and ensure resources are optimally placed on projects.
  • Demonstrate excellent communication and people skills.
  • Handle staff conflicts with a calm demeanor and by adhering to corporate procedures.
  • Possesses excellent recruiting skills.
  • Develop and manage key project planning documents, including:
    • Project Execution Plans
    • Project Initiation Documentation
    • Communication Plans
    • RFI logs
  • Drive accountability to scope, schedule, budget, and quality objectives.
  • Ensure all Mesa business processes and procedures are followed.

• Schedule & Budget Management 
  • Monitor and control project schedules and budgets.
  • Identify, document, and manage scope changes affecting cost and timeline.
  • Partner with project coordinators and controllers to forecast spending, accruals, and financial performance.
  • Support team in maintaining strong cost and schedule performance.

• Risk & Issue Management 
  • Proactively identify project risks and develop mitigation strategies during proposal phase.
  • Track, assign, and resolve issues to minimize impact.
  • Maintain accurate and current project status reporting systems.
  • Have a quality mindset and encourage others within the department to do likewise.
  • Address department member concerns promptly and fairly.
• Technical & Client Coordination
  • Support design teams in resolving technical challenges.
  • Mentor less experience team members.
  • Ensure staff are trained on customer procedures and processes.
  • Coordinate design and construction activities to ensure efficient information flow.
  • Communicate effectively with internal teams, clients, and stakeholders across multiple programs.
  • Participate in client meetings and substation site visits while adhering to all safety requirements.

Work Environment & Requirements

• Being a trusted and valued partner to team members, fellow managers, clients, and Mesa.
• Willingness to attend meetings at substation sites and client facilities.
• Commitment to following all Mesa and client safety protocols.
• Ability to work effectively with remote and distributed teams.
• Prolonged periods of sitting at a desk and working on a computer.
• Traveling as required to ensure all project requirements and deliverables are met.

What You’ll Earn 

• Paid Time Off
• Holiday Pay – 10 Days Annually
• Group Medical/Dental Insurance
• Life Insurance (Company Paid)
• Disability Insurance (Company Paid)
• 401(K) Retirement Savings plan
• 401(K) Matching Contribution
• Section 125/Cafeteria Plan
• Long Term Care Insurance
• Tuition Reimbursement
• Fitness Center Reimbursement
• Annual Performance Bonus
• 9/80 Work Schedule Option

Notice to External Search Firms: Mesa Associates, Inc. and its subsidiaries do not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Mesa Associates, Inc. Talent Acquisition engages with approved search firms directly for specific hiring needs.