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Software Support Coordinator Jobs in Washington (NOW HIRING)

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Attorney Support PROS Coordinator

Washington, DC · On-site

$90K - $110K/yr

About the Role The Attorney Support PROS Coordinator - DC is an integral part of Latham's Attorney ... software, and MS Office * Possess knowledge of Excel, Emburse/Chrome River, Outlook, Webex Phone ...

Umd

IT Desktop Support Coordinator

College Park, MD

$79K - $94K/yr

... p Support Coordinator to join our Platform Services team. As a member of the Enterprise Desktop ... Activities require knowledge of application software and operating systems to diagnose and resolve ...

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Software Support Coordinator information

What is the difference between Software Support Coordinator vs Software Support Specialist?

AspectSoftware Support CoordinatorSoftware Support Specialist
CertificationsIT certifications, customer service trainingIT certifications, technical certifications
Work EnvironmentCustomer support teams, office or remoteTechnical support teams, office or remote
Employer & IndustrySoftware companies, tech firms, IT departmentsSoftware companies, tech firms, IT departments
Primary FocusCoordinating support activities, customer communicationDiagnosing and resolving technical issues

The main difference is that a Software Support Coordinator focuses on managing support processes and customer communication, while a Software Support Specialist handles technical troubleshooting and issue resolution. Both roles are essential in tech support teams but serve different functions within the support workflow.

What does a software support coordinator do?

A software support coordinator manages and resolves technical issues related to software applications, acts as a liaison between users and technical teams, and ensures customer satisfaction. They often troubleshoot problems, document solutions, and may use support tools like ticketing systems. Strong communication skills and knowledge of software systems are essential for this role.

What cities in Washington are hiring for Software Support Coordinator jobs?

Cities in Washington with the most Software Support Coordinator job openings:

Infographic showing various Software Support Coordinator job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Disability Support Coordinator - (PAS2)

Washington, DC • On-site

ProSidian Consulting
Business Schools and Computer and Management Training • 11 - 50 employees
Learn more about ProSidian Consultingexternal

Other

Medical, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

Disability Support Coordinator - (PAS2)

ProSidian Seeks a Personnel Assistance Disability Support Coordinator (PAS2) [Key Personnel | Program Manager - Non-Exempt 874-1 Consultant] located across the US to provide Energy/Power Sector related Management And Operations Solutions for Personal Assistant Services (PAS) on behalf of US Department of Energy (DOE). These services are considered part of The ProSidian Energy, Infrastructure, And Environment Sector Group with overall focus being Energy, Infrastructure, And Environment (EIE) Sector Group: Tailored Solutions To Meet Global Needs And Manage Resources across Energy, Infrastructure, And Environment In A Changing Environment. for clients such as The Department of Energy (DOE).

We are seeking a dedicated and compassionate Disability Support Coordinator to provide essential assistance to employees with targeted disabilities within the Department of Energy (DOE). As a Disability Support Coordinator, you will play a crucial role in ensuring that individuals with targeted disabilities have the necessary support to perform activities of daily living and navigate their work environment effectively. Your contribution will empower employees to thrive in their roles and contribute to the agency's mission.

Responsibilities and duties include:

  • Provide personal assistant services (PAS) to employees with targeted disabilities, assisting them with activities of daily living during work hours and work-related travel.
  • Aid in tasks such as eating, drinking, dressing, toileting, transferring, walking/mobility, and more, as required.
  • Assist employees in and out of restroom stalls, vehicles, mobility devices, and workstations.
  • Accompany employees with service animals or guide them through the facility.
  • Operate assistive technology software applications and provide guidance on their use.
  • Provide sighted guidance and assistive services to individuals who are blind or have low vision.
  • Read aloud technical and non-technical documents, offering careful enunciation and pacing.
  • Assist with lifting, carrying, packing, unpacking, and retrieving items as needed.
  • Maintain confidentiality of interactions, materials, and sensitive information.
  • Collaborate with a core group of Personal Assistants to ensure consistent and effective support.
  • Submit accurate and timely monthly and quarterly reports detailing services provided.

Desired qualifications for Disability Support Coordinator (PAS2) | Key Personnel | Program Manager - Non-Exempt 874-1 Consultant Candidates:

  • At least two years of related professional work experience or equivalent combination of experience and related credentials.
  • Excellent interpersonal, oral, and written communication skills.
  • Ability to lift and carry up to 75 pounds and perform physical movements like bending, kneeling, climbing, and reaching.
  • Proficiency in using assistive technology software applications such as ZoomText, JAWS, Kurzweil, and Dragon Naturally Speaking.
  • Cultural sensitivity and experience working with people with disabilities.
  • Ability to adapt to emergency and short-notice requests for assistance.
  • Proficient in Microsoft Office products, including Word, Excel, Outlook, Microsoft Teams, and Zoom.
  • Demonstrated ability to maintain professionalism and confidentiality in a work environment.
  • Strong organizational skills and attention to detail.
  • Experience working with individuals who are blind or have low vision is a plus.

At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our team members receive a comprehensive benefits package that includes Competitive Compensation, Group Health Insurance Health Benefits, 401(k) Retirement Savings Plan Contributions, Vacation and Paid Time off (PTO) Benefits, Pre-Tax Payment Programs, Purchasing Discounts & Savings Plans, a ProSidian Employee & Contractor Referral Bonus Program, Performance Incentives, etc.

ProSidian Consulting logo

About ProSidian Consulting

Sourced by ZipRecruiter

ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations. Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit www.ProSidian.com or follow the company on Twitter at www.twitter.com/ProSidianfor more information.

Industry

Business schools and computer and management training

Company size

11 - 50 Employees

Headquarters location

Charlotte, NC, US

Year founded

2004

Social media

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