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Software Support Coordinator Jobs in Texas (NOW HIRING)

United Rentals

Invoice Support Coordinator

Midland, TX · On-site

The Invoice Support Coordinator is responsible for the daily tracking of TT equipment on rent. You ... Proficiency in MS Office (especially Excel) and working knowledge of accounting software, such as ...

United Rentals

Invoice Support Coordinator

Midland, TX · On-site

The Invoice Support Coordinator is responsible for the daily tracking of TT equipment on rent. You ... Proficiency in MS Office (especially Excel) and working knowledge of accounting software, such as ...

United Rentals

Invoice Support Coordinator

Midland, TX · On-site

The Invoice Support Coordinator is responsible for the daily tracking of TT equipment on rent. You ... Proficiency in MS Office (especially Excel) and working knowledge of accounting software, such as ...

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All JobsSoftware Support JobsSoftware Support Coordinator JobsSoftware Support Coordinator Jobs in Texas

Software Support Coordinator information

What is the difference between Software Support Coordinator vs Software Support Specialist?

AspectSoftware Support CoordinatorSoftware Support Specialist
CertificationsIT certifications, customer service trainingIT certifications, technical certifications
Work EnvironmentCustomer support teams, office or remoteTechnical support teams, office or remote
Employer & IndustrySoftware companies, tech firms, IT departmentsSoftware companies, tech firms, IT departments
Primary FocusCoordinating support activities, customer communicationDiagnosing and resolving technical issues

The main difference is that a Software Support Coordinator focuses on managing support processes and customer communication, while a Software Support Specialist handles technical troubleshooting and issue resolution. Both roles are essential in tech support teams but serve different functions within the support workflow.

What does a software support coordinator do?

A software support coordinator manages and resolves technical issues related to software applications, acts as a liaison between users and technical teams, and ensures customer satisfaction. They often troubleshoot problems, document solutions, and may use support tools like ticketing systems. Strong communication skills and knowledge of software systems are essential for this role.

What cities in Texas are hiring for Software Support Coordinator jobs?

Cities in Texas with the most Software Support Coordinator job openings:

Desktop Support Coordinator

San Antonio, TX

Lake|Flato Architects
Architectural Services • 51 - 200 employees
Learn more about Lake|Flato Architectsexternal

Full-time

Re-posted 20 days ago

Job description

Company Description

Lake | Flato is a 33 year old firm of 100 architects and designers located in San Antonio TX and with offices in Austin TX.

Job Description

This role works closely with the Director of IT to maintain the mosaic of design technologies that support the architectural design process. The desktop support coordinator provides technical support to all end users in the company and acts as the front line of defense in troubleshooting problems and coordinating with outside service support when needed.

Position Description

        provide technical support to all Lake | Flato personnel

        assist the Director of IT to manage Lake | Flato helpdesk service tickets and maintain hardware and software installed on desktops, laptops and servers. 

        assist in maintaining Windows Active Directory, DNS, DHCP, wireless network, mobile and desktop phones

        assist in implementation of IT hardware and software upgrades including decommissioning and recycling of old hardware

        assist in creating and maintaining support/instructional documents for end-users to assist them in proper usage of hardware and software

Qualifications

Minimum Qualifications

The IT Coordinator must be trained and have experience with:

  • MS: Windows 7/8/10, Windows Server 2008/2012, Office 365
  • VMware / VDI
  • Basic SQL server support
  • PC Hardware, Laptops, Printers, Projectors
  • Wired and Wireless Network Components

        Certificate or Degree in IT, computer science or related field

        Excellent communication skills and ability to work effectively in a team environment

        Experience working in a design environment or other project related business preferred

        Ability to legally work in the US

Additional Information

All your information will be kept confidential according to EEO guidelines. 
Please send a digital copy of your resume. Please visit our website at www.lakeflato.com for more information about our firm,our culture and our people. Upon receipt, we will reviewand contact you should your qualifications meet our staffing needs.

Apply