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Harris

Harris Novum, a division of Harris; is seeking a Manager of Software Services & Support who will lead the Software Professional Services and Support team in a dynamic healthcare software business.

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How much do software services jobs pay per year?

As of Jul 8, 2026, the average yearly pay for software services in the United States is $111,845.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $130,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals in Software Services roles, and how can they be effectively managed?

Professionals working in Software Services often encounter challenges such as managing client expectations, adapting to rapidly changing technologies, and balancing multiple projects with tight deadlines. Effective communication and proactive project management are key to ensuring client satisfaction and smooth delivery. Staying current with industry trends through ongoing training and leveraging collaboration tools can also help address technical and logistical challenges. Building strong relationships with team members and clients further supports successful project outcomes.

What are software services?

Software services refer to a range of services provided by companies or professionals that involve the development, implementation, maintenance, and support of software applications. These services can include custom software development, cloud services, software integration, technical support, and consulting. Software services help businesses streamline their operations, improve efficiency, and keep up with technological advancements. Providers may work with different technologies and industries to deliver tailored solutions that meet specific business needs.

What are the key skills and qualifications needed to thrive in Software Services, and why are they important?

To excel in Software Services, strong programming abilities, problem-solving skills, and a background in computer science or related fields are essential. Familiarity with cloud platforms, software development tools, and industry certifications like AWS Certified Solutions Architect or Microsoft Azure Fundamentals is often required. Outstanding communication, teamwork, and customer service skills help professionals effectively collaborate and address client needs. These competencies ensure the delivery of reliable, high-quality software solutions that meet evolving business requirements.
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Software Services jobs near you
Infographic showing various Software Services job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $111,845 per year, or $53.8 per hour.
Principal TPM, Devices and Software Services

Principal TPM, Devices and Software Services

Amazon

Seattle, WA • On-site

Full-time

Re-posted 21 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,933 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Amazon Device Software & Services (DS2) owns the common platform services layer for millions of consumer electronics, including the best-selling Kindle and Echo family of products. We use our superpowers and passion for building the impossible to help launch the next generation of innovative device services for Fire tablets, Fire TV, and Amazon Echo, as well as a few more we can't mention yet.
As a Principal TPM, you'll lead the Devices team's effort to expand and support new identity initiatives across our portfolio of consumer and enterprise products. You'll work closely with cross-functional teams, including product management, design, security, and privacy, to design and deliver innovative solutions that enable the next generation of identity services

You'll drive the strategic implementation of new authorization technologies, such as passkeys and biometrics, across our device ecosystem.
Key job responsibilities
- Partner with engineering teams, leadership, product management, and UX to ensure we're building the best customer experience using innovative technologies.
-Serve as the identity point of contact (POC) for broader Devices organization mechanisms, such as Launch Readiness (LR) reviews, Deep Dives, and Risk Reviews.
-Manage stakeholder relationships across DS2 and product line partners (Echo, Fire TV, eReader, Tablet), including executive-level communications.
-Lead the roadmap prioritization process.
-Manage cross-functional quality initiatives.
-Establish and improve processes for managing complex, cross-functional programs and coordinating release schedules.

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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