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Software Qa Manager Jobs in Kansas (NOW HIRING)

PSI Services LLC

Senior QA Analyst

Olathe, KS · On-site

$115K/yr

Manage and execute end-to-end testing for key technology platforms and be accountable for test ... Experience with the software development lifecycle and with automation testing technologies.

PSI Services LLC

Senior QA Analyst

Olathe, KS · Hybrid

$115K/yr

Manage and execute end-to-end testing for key technology platforms and be accountable for test ... Experience with the software development lifecycle and with automation testing technologies.

Finite State

In our environment, AI is a first-class partner in software creation. The QA Staff/Lead Engineering Manager will define how quality is engineered into the product using automation, AI agents ...

Palco

QUALITY ASSURANCE TESTER II

Kansas City, KS · On-site

We provide the management, support, and systems behind self-directed programs--the services that ... The QA Tester II plays a key role in ensuring software releases meet business and technical ...

Redbarn Pet Products

QA Technologist

Great Bend, KS · On-site

Report any issues or irregularities to the QA Supervisor and QA Manager. * Monitor and maintain ... Basic knowledge of Internet software, spreadsheet software, and word processing software is ...

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Software Qa Manager information

See Kansas salary details

$10.7K

$105.8K

$148.5K

How much do software qa manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for software qa manager in Kansas is $105,812.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,100.00 and $124,400.00 per year, depending on experience, location, and employer.

What does a Software QA Manager do?

A Software QA Manager oversees the quality assurance process for software development projects. Their responsibilities include developing testing strategies, managing QA teams, setting quality standards, and ensuring that software products meet both functional and performance requirements before release. They coordinate between developers, testers, and stakeholders to identify and resolve issues, and they implement best practices to improve product quality. Additionally, they may be involved in hiring, training, and evaluating the performance of QA staff.

What are the key skills and qualifications needed to thrive as a Software QA Manager?

To thrive as a Software QA Manager, you need expertise in software testing methodologies, quality assurance processes, and often a degree in computer science or a related field. Familiarity with test automation tools (such as Selenium or JUnit), bug tracking systems, and knowledge of Agile or Scrum frameworks are typically required, along with relevant certifications like ISTQB. Strong leadership, communication, and problem-solving skills set exceptional QA Managers apart by fostering team collaboration and effective issue resolution. These skills and qualifications are essential to ensure software quality, timely delivery, and continuous improvement within development teams.

What are some common challenges faced by Software QA Managers when leading a diverse testing team?

Software QA Managers often face challenges such as balancing tight project deadlines with the need for thorough testing, coordinating communication between developers, testers, and product managers, and ensuring consistent testing standards across both manual and automated processes. Managing a team with varying experience levels and technical backgrounds requires strong leadership and mentorship to foster collaboration and continuous learning. Additionally, adapting to changing requirements and integrating new testing tools or methodologies can be demanding, but it also provides opportunities for professional growth and innovation within the team.
What are the most commonly searched types of Software Qa jobs in Kansas? The most popular types of Software Qa jobs in Kansas are:
What are popular job titles related to Software Qa Manager jobs in Kansas? For Software Qa Manager jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Software Qa Manager jobs in Kansas look for? The top searched job categories for Software Qa Manager jobs in Kansas are:
What cities in Kansas are hiring for Software Qa Manager jobs? Cities in Kansas with the most Software Qa Manager job openings:
Software Qa Manager jobs near you
Infographic showing various Software Qa Manager job openings in Kansas as of July 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $105,812 per year, or $50.9 per hour.

Contact Center Quality Assurance Manager

MCI Careers

Wichita, KS

Full-time

Re-posted 10 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO contact center. You will be responsible for ensuring service quality, compliance, and continuous improvement across multiple client accounts. This is a key leadership role that directly impacts customer satisfaction and operational excellence.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Lead the QA team in monitoring and evaluating agent interactions across various campaigns.
  • Develop and implement QA frameworks, scorecards, and calibration sessions.
  • Analyze quality trends and provide actionable insights to operations and training teams.
  • Ensure compliance with client standards, internal policies, and regulatory requirements.
  • Conduct audits, feedback sessions, and coaching to improve agent performance.
  • Collaborate with stakeholders to align QA initiatives with business goals.
  • Prepare and present quality reports to internal leadership and clients.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Bachelor’s degree in business, Quality Management, or a related field (preferred).
  • 3+ years of experience in a QA leadership role within a BPO or contact center.
  • Strong knowledge of QA methodologies, tools, and contact center operations.
  • Excellent analytical, coaching, and communication skills.
  • Experience with QA software, CRM systems, and reporting tools.
  • Certifications in Quality, Six Sigma, or related areas (a plus).
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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