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Software Onboarding Jobs in Washington (NOW HIRING)

Senior Software Engineer

Washington, DC ยท On-site

$140 - $180/hr

Digital Consultants seeks a Senior Software Engineer (Subject Matter Expert Software Developer ... Experience onboarding or refactoring externally developed applications for enterprise cloud ...

Senior Software Developer

Chantilly, VA ยท On-site

$107K - $195K/yr

Additionally, after a one-year onboarding period, the candidate will be required to be included in ... Software: * GitHub / Git, ELK (Elasticsearch, Logstash, Kibana), Jenkins, Puppet, NAGIOS FIP If you ...

Senior Software Developer

Chantilly, VA ยท On-site

$107K - $195K/yr

Additionally, after a one-year onboarding period, the candidate will be required to be included in ... Software: * GitHub / Git, ELK (Elasticsearch, Logstash, Kibana), Jenkins, Puppet, NAGIOS FIP If you ...

Software Engineer 4

Annapolis Junction, MD ยท Hybrid

$195K - $264K/yr

Software Engineering Job Qualifications: Skills: CI/CD, Linux, Python (Programming Language), Unix ... data onboarding, field extractions, data models, and performance tuning Experience with Splunk ...

Tech Lead Software Engineering

Clinton, MD ยท On-site

$180 - $230/hr

Tech Lead Software Engineering Information Technology & Cybersecurity Clinton , Maryland Aug 19 ... overall onboarding experience and leads to stronger productivity. Travel: This role requires ...

New

Our platform simplifies the day-to-day work behind benefits administration, employee onboarding ... NET Core with MVC and Vue.js at the front-end. We develop software as simple as forms for data ...

What Impact You'll Have We are seeking a Lead Software Engineer to guide a high-performing ... onboarding, and team structure decisions; help maintain a healthy engineering culture. * Produce ...

Principal Software Engineer

Annapolis, MD ยท On-site

$170 - $230/hr

Contribute to system design decisions including hardware/software trade-offs and reuse vs. new ... Telework possible after you're established on the team (onboarding period onsite or hybrid may be ...

New

Showing results 41-60

Software Onboarding information

What is software onboarding?

Software onboarding is the process of guiding new users or clients through the setup, configuration, and effective use of a software application. This process typically includes initial training, personalized support, and resources that help users become comfortable and productive with the software. Effective onboarding reduces confusion, increases user adoption, and ensures that customers get the maximum value from the product. The onboarding process can vary in length and complexity depending on the software and the needs of the user or organization.

What are some common challenges faced during the software onboarding process, and how can I effectively address them in this role?

One common challenge in software onboarding is ensuring that new users quickly grasp both basic and advanced features without feeling overwhelmed. As a Software Onboarding Specialist, you'll need to tailor your training approach to diverse learning styles, communicate complex concepts clearly, and anticipate frequently asked questions. Collaborating closely with product, support, and sales teams helps you stay updated on new features and user concerns. Proactively gathering feedback and iterating your onboarding materials are key strategies to ensure users feel confident and supported throughout their adoption journey.

What are the key skills and qualifications needed to thrive as a software onboarding specialist, and why are they important?

To thrive as a Software Onboarding Specialist, you need strong technical aptitude, problem-solving abilities, and a background in software or IT, often backed by relevant degrees or experience. Familiarity with CRM systems, helpdesk platforms, and sometimes certifications like CompTIA IT Fundamentals or relevant SaaS tools are typical requirements. Excellent communication, patience, and customer-focused soft skills help build trust and ensure a smooth transition for clients. These skills are vital for effectively guiding users, addressing concerns, and driving successful software adoption.

What is the difference between Software Onboarding vs Software Implementation?

AspectSoftware OnboardingSoftware Implementation
FocusIntroducing users to software features and ensuring smooth adoptionDeploying and configuring software within an organization for operational use
Credentials/CertificationsOften requires training or user support skillsRequires technical skills, project management, and technical certifications
Work EnvironmentCustomer support, training sessions, user engagementIT teams, project management, technical deployment
Industry UsageCustomer success, user experience, SaaS companiesIT departments, software vendors, enterprise solutions

While Software Onboarding focuses on helping users understand and adopt software features, Software Implementation involves deploying and configuring the software within an organization for operational use. Both roles are essential in the software lifecycle but differ in scope and technical requirements.

What are popular job titles related to Software Onboarding jobs in Washington?

For Software Onboarding jobs in Washington, the most frequently searched job titles are:

What cities in Washington are hiring for Software Onboarding jobs?

Cities in Washington with the most Software Onboarding job openings:

Infographic showing various Software Onboarding job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 6% Part Time, 2% Temporary, and 8% Contract. Highlights an 82% Physical, 4% Hybrid, and 14% Remote job distribution.

Senior Software Engineer

Digital Consultants, LLC

Washington, DC โ€ข On-site

$138K - $182K/yr

Full-time

Medical, Retirement, PTO

Posted 13 days ago


Job description

Description:

Leading with our people, Digital Consultants’ mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity, we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do.?We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, Fairness and Common Sense, make working here more than a job; it’s the Digital family.


Digital Consultants seeks a Senior Software Engineer (Subject Matter Expert Software Developer, Applications) to support FEMA Artificial Intelligence Support Services. The role focuses on designing, developing, integrating, deploying, and sustaining secure, production-quality full-stack applications and engineering capabilities that enable FEMA AI solutions across approved cloud, platform-as-a-service, software-as-a-service, and enterprise technology environments.


Duties to include:

  • Design, develop, implement, maintain, and improve full-stack software applications and supporting processes that deliver FEMA AI solutions across FEMA-approved enterprise cloud and technology platforms.
  • Translate FEMA program needs, customer pain points, system requirements, data usage, work processes, and user journeys into secure, scalable, maintainable, and production-ready technical solutions.
  • Develop front-end, middleware, and back-end components using industry-standard frameworks and languages, including PERN technologies (PostgreSQL, Express.js, React, and Node.js), and develop infrastructure as code using Terraform.
  • Apply software architecture and engineering best practices to determine system specifications, technical requirements, integration patterns, data flows, security boundaries, and deployment approaches.
  • Build, configure, and sustain applications supporting AI-enabled use cases such as retrieval-augmented generation chatbots, document processing and translation, predictive dashboards, analytics tools, fraud detection, routing, and workflow automation.
  • Integrate internally developed and externally developed solutions into FEMA enterprise engineering patterns and approved hosting environments; refactor applications when needed for secure onboarding and operational use.
  • Develop, implement, and maintain CI/CD pipelines using FEMA-approved tools and manage source code through Git-based repositories, configuration management, and version-control standards.
  • Integrate observability capabilities into software engineering efforts to support performance monitoring, operational troubleshooting, reliability, and continuous improvement.
  • Direct or support system installation, configuration, releases, upgrades, maintenance, testing, debugging, and production deployment activities.
  • Conduct systems analysis to improve performance; identify problem areas; recommend changes to software, architecture, policies, procedures, and operating practices; and summarize development and service issues for stakeholders.
  • Collaborate with product owners, program managers, AI solution architects, AI developers/engineers, data scientists, cloud engineers, security personnel, customer program offices, and other development teams using Agile/Scrum and Joint Development Team practices.
  • Participate in sprint planning, demonstrations, reviews, retrospectives, backlog refinement, technical workshops, and other Agile ceremonies; deliver work in accordance with sprint schedules and FEMA System/Software Engineering Life Cycle processes.
  • Develop and maintain architecture documentation, build plans, operating plans, security plans, customer guides, technical standards, implementation artifacts, test documentation, and other version-controlled work products.
  • Support access-control and permission designs for developers, engineers, testers, operators, and stakeholders using role-based access principles and government and industry best practices.
  • Support security boundary and Authority to Operate activities, data-management controls, risk and issue mitigation, and delivery of applications in controlled, secure environments.
  • Ensure developed or modified information and communications technology complies with applicable Section 508 accessibility requirements and provide required accessibility testing artifacts when assigned.
  • Provide technical input to project status, performance, quality, customer interaction, and system-of-record documentation, and conduct demonstrations of work in progress to obtain stakeholder feedback.
  • Provide technical leadership and subject-matter expertise to engineering teams and stakeholders while maintaining continuity of support during normal and, when required, extended operating hours.
Requirements:
  • Clearance: No security clearance is identified in the SOO. The candidate must be a U.S. citizen and receive a favorably adjudicated FEMA public trust suitability determination before entry on duty. The position may require access to sensitive but unclassified information and FEMA information systems.
  • Certifications: Microsoft Certified: Azure Developer Associate (AZ-204) or similar is highly desired.
  • Education: Bachelor's or Master's degree in computer science, Artificial Intelligence, Machine Learning, or a related field.
  • Experience: Five to ten years of relevant experience.
  • Extensive software development, scripting, and technical project-management experience.
  • Experience applying Scrum and Agile software-development methodologies.
  • In-depth knowledge of relational databases.
  • Excellent analytical, systems-analysis, troubleshooting, and problem-solving skills.
  • Hands-on experience developing applications using multiple software frameworks.
  • Proficiency with software-engineering tools and software architecture.
  • Proficiency in full-stack development and programming approaches, including PERN (PostgreSQL, Express.js, React, and Node.js).
  • Proficiency with infrastructure-as-code tools such as Terraform.
  • Expertise managing CI/CD pipelines and Git-based source-code management.
  • Experience integrating observability tools into software-engineering efforts.
  • Experience directing system installation and upgrades and following the software development lifecycle.
  • Ability to determine system specifications and requirements, evaluate information needs and workflows, and recommend performance and process improvements.
  • Ability to collect, analyze, summarize, and communicate development and service issues to technical and nontechnical stakeholders.

Physical Requirements:

Requested Skills:

  • Experience engineering AI-enabled applications such as RAG chatbots, virtual assistants, document-processing solutions, predictive dashboards, analytics applications, or workflow-automation tools.
  • Experience developing or integrating applications in one or more FEMA-relevant platforms, such as Microsoft Azure/Azure AI Foundry/Azure OpenAI, AWS, Google Cloud Platform, Microsoft 365, ServiceNow, or customer relationship management platforms.
  • Experience onboarding or refactoring externally developed applications for enterprise cloud environments, shared services, or established engineering patterns.
  • Familiarity with federal cloud security, FedRAMP-authorized services, security boundaries, Authority to Operate processes, role-based access control, and secure data-handling practices.
  • Experience supporting Section 508/WCAG accessibility validation for web applications, electronic forms, dashboards, documents, and other ICT deliverables.
  • Experience producing technical architecture, build, operating, security, testing, deployment, and customer-support documentation in a configuration-managed repository.
  • Experience working with government product owners and multidisciplinary engineering teams in a Joint Development Team or comparable collaborative delivery model.
  • Familiarity with human-centered design, UI/UX practices, HTML, CSS, JavaScript, React, prototyping, testing, debugging, and browser development tools.

Benefits: The company offers the following benefits to permanent, full-time employees:

  • Paid Time Off (PTO)
  • Group health plans
  • Income protection and supplemental benefits
  • 401(k) plan with company matching
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Pet insurance options
  • Employee Assistance Program (EAP)

Digital Consultants, an inclusive and welcoming company, is fully committed to hiring and retaining a diverse workforce without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, age (40 or older), disability, veteran status or any other protected characteristic.


We provide reasonable accommodation to individuals who require assistance at any stage of the employment process. If you need assistance navigating Digital Consultants' job openings or applying for a position, please email recruiting@digiconintl.com or call 571-306-3444. Please provide your contact information so we can assist you.